I have had a number of participants tell me that they are re-routed to the beginning of the same section. They are unable to move forward and then after restarting two-three times are able to exit the assessment and book a call.
This is resulting in them missing 50% of the entire assessment, but still being able to book a call.
I also just got this feedback: I’m wondering if it’s the platform/system you are using bc it did feel glitchy compared to other questionnaires I filled out. For example I had difficulty selecting more than one answer on options that said I could
Anyone else experience this or know how to solve this?