Suggestions & feedback

Good day, dear TypeForm community! I was wondering whether there are any discounts available for educational organizations? We are a private school that focuses on further training and retraining of adults.

So there is this Support menu under “?” but it comes back with a chat box and consistently “Couldn’t load messages. Tap to retry.” So I tried the “Help Center” which is a collection of how-to’s which doesn’t help. The “Still got questions? Feel free to contact us.” link simply refreshes the Help Center page. There is no published support@typeform.com but I might try that as a Hail Mary.I am trying to report an inconsistency in the wording of the Access & Scheduling options which created a major issue for us but there seems to be no way to do that.

OverviewTypeform’s current cookie consent solution is very limited and self-contained. In this post, I’ll first talk about the issues with Typeform’s current cookie consent solution, and then provide some suggestions that can help, like integrations with other cookie consent solutions like Cookiebot.Current Problems First, let’s say someone visits your website, and you already use a cookie consent solution like Cookiebot. When they first visit, they’re presented with a cookie banner and they accept all cookies. After exploring your site, they arrive at a page with an embedded Typeform quiz (which has it’s own cookie consent functionality set to ‘on’) and decide to take it. In this scenario, they’re asked for cookie consent again through the Typeform embed. That just doesn’t make for a clean user experience since the differing cookie consent software (the one used on the website vs. Typeform’s built-in o

Hi, We have a company account which due to data security I do not have a log in for. I am the admin / finance department. I’m trying to talk to someone about options / how to set up payment terms. How can I do this without access to this particular log in  / account? Thanks

Hi Typeform team and community,I’m building an educational resource site that helps students explore different engineering disciplines. For example, we’ve recently published in-depth guides such as: Is Mechanical Engineering Hard? Is Civil Engineering Hard? We’d like to use Typeform surveys to collect student feedback on how useful they find our articles, and to better understand where learners struggle most (for instance, in choosing between disciplines).Could anyone suggest best practices for: Embedding Typeform surveys directly within content pages without slowing page load speed? Tracking responses from specific pages (e.g., mechanical vs c

At LuvSMM, one of India’s top SMM Panel platforms, we continuously look for ways to simplify user interactions, improve customer experience, and gather valuable feedback from our users.We recently started integrating Typeform into our SMM workflows to enhance communication and performance tracking. Here’s how Typeform helps us deliver better social media marketing services:1. Onboarding & Feedback CollectionWe use custom Typeform surveys to collect feedback from users after every SMM service order. This allows us to track satisfaction, identify issues, and improve service quality.2. Lead Generation & Support FormsInstead of using traditional forms, Typeform helps us create engaging and interactive forms for new clients, resellers, and agency partners. This improves conver

 Currently, when connecting a Typeform to Slack, HubSpot, or other platforms, integrations rely on the individual user’s authorization token. This creates a serious limitation: If that user leaves the company or their account is deactivated, the integration breaks. To prevent this, organizations often rely on a single “integration owner” who must log in and set up every integration for all Typeforms. This is inefficient and fragile. Proposed solution: Introduce a Master Authorization Setting, tied to a designated “master account” or “service account.” This account would supply a single, persistent authorization token that other users and integrations in the workspace could leverage. Admins could manage and rotate this token securely without being dependent on one individual user’s login credentials. W

Feature Request: Shared Question SetsI’d like to propose a feature called Shared Question Sets.How it would work: A set of questions could be created and saved as a reusable unit. These shared sets could then be deployed across multiple Typeforms. If you make a change to the original shared set, those updates would automatically flow through to every Typeform where that set is used. Why this matters: This type of functionality is common in web production and often referred to as shared components or templates. It would reduce a significant amount of overhead when maintaining multiple Typeforms that rely on the same set of questions. It would also help ensure consistency, lowering the risk of errors that arise when manually updating the same questions in many forms.

Since the update today, the phone number question is now broken when used in “Conversations”.No matter what number or format  the user replies with, it gives the message:Hmm... that phone number isn't valid This has effectively broken my Forms. Please let me know if this can be fixed quickly, or should I plan on abandoning Phone Number and just switch to Numbers. 

I am Learning about Micro Saas.

Hi everyone! I’ve been experimenting with Typeform to collect feedback from users, but I want to make my surveys more engaging and increase completion rates. What strategies have worked best for you?I’m especially curious about: Using logic jumps vs. simple linear surveys Adding multimedia (images, GIFs, or videos) without slowing down responses Creative ways to ask open-ended questions that people actually answer Would love to hear your experiences and any tips for keeping respondents engaged while still collecting meaningful data!

Dear typeform, In our case where our traffic is not coming from indexed site, but from our app/email campaigns that we send to our customers.We are phasing out the form and we want to make a permanent redirect to the new one.Is there any possibility for this feature?Tnx.

Does anyone have any idea how to delete a survey? I have a couple we never used, and they’re just sitting there…There is no delete button and I am so lost. Are we not allowed to delete surveys in our account?  

Hi Typeform, we have many languages we need to have surveys in, for example Thai, Vietnamese, Khmer… That you do not have. Can you create an option for the Multi-Language forms to allow us to upload our own translations for the AI translations you are missing?

Hi,My company has 85 store locations and we use Typeform as our customer comment card platform.Right now I have notifications configured to send to District Managers and a select number of individuals from our corporate office.  I’ve been asked to find a way to send those notifications directly to our store managers so that they can be in the loop on the conversations surrounding comment cards for their stores as well.The easiest way for this to happen would be to allow me to use variables when configuring who notifications will go do.  I already use Typeform to identify the email address for store management, but you don’t let me plug that variable in the To: field.So, I’ve gone the second route and made a separate configuration for each store - all 85 of them.  Unfortunately, we found out that you allow a maximum of 50 notification configurations for each survey, so the system can’t create enough different notifications to meet that need.Please e

We have a number field where with validation of numbers between 2025000 and 2025999. When a user tries to enter any other number, he can pass this step successfully and only gets an error at the end of the form (he won’t know why he got the error!!).We need a fix for this please. The verification/check should be in the step/question itself, not at the end!

I’d like to suggest two enhancements to improve the functionality and professionalism of Typeform for organisations working at scale:1. Centralised/Reusable ListsPlease consider adding a feature that allows us to create centralised lists (e.g. staff names, schools, departments) that can be referenced across multiple questions or forms.This would: Reduce manual duplication across questions/forms Make list updates much easier and less error-prone Improve consistency in data collection across projects Even a simple interface for managing named lists or referencing them across forms would be very welcome.2. Token-Based URL Access (Parameter Obfuscation)We often use hidden fields in URLs to personalise or track responses (e.g. ?name=John&email=john@example.com), but this approach makes personal data visible in the brows

I’ve filled out the form but no responseNeed to speak with the sales team ASAP (before Tuesday)

Feature Request: Custom Version NamesI’d love to be able to set a custom version name to make version history easier to scroll through to find specific versions. It would make sense as a popup that appears when you click “Publish Changes”, and it’ll be required to fill it out in order to publish changes. It can be pre-filled with the default Typeform version name for those who don’t care what it’s called.Note: This popup asks you to name this latest version and gives an optional long text field to write in notes

Hello everyone, I noticed that my leads can easily save my videos on their desktop... How can I block the download of my videos?