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279 Conversations
Klara
KlaraSocializer
posted in Suggestions & feedback
Country/city question type OR allow large set of options for dropdown (23k+)

We’d like our respondents to say in which country and which city they are based. I put the list of countries in a dropdown options (they are 196, so that works), but the number of world cities is too big for the form to function well (23k). The country would be great to have as built-in type (like phone number prefixes).

11906
Theformguy
D
dikico2011Explorer
asked in Suggestions & feedback
How do I end a live chat?

Apologies if this shows up twice, but it appears my submission earlier today did not work. I started a live chat with support last week. The person I was chatting with stopped responding to me, but did not end the chat. I put in a ticket, but have not received a response. Is there a way to force the live chat to stop? My issue was not resolved, but I cannot start a new chat while the old one is open.

231
Liz
Community Team
D
dikico2011Explorer
posted in Suggestions & feedback
Form Translation

I have created forms with English as the main language and another language as an option. I have tested the second language with someone in that country, but they only see the form in English. Am I missing a step in order for my recipients to be able to select an alternate language? I have also tried testing on my own browser with the same result.

332
D
D
DamoExplorer
asked in Suggestions & feedback
Any way to show an image-only or info-only step?

I’m looking to set up a feedback form, but would like to show specific images or info on a step/slide before jumping into questions, as the feedback will be based on said image/info. It’s also important no to cover this up with a button, otherwise a full screen background image using a statement might have been a workaround. Any way to do this currently? Thanks!

10297
H
A
alalpertExplorer
asked in Suggestions & feedback
Feature Request - Form Input Validation (email)

Other platforms allow form creator to set certain form vaildation criteria that must be met in order to advance. We’re trying to use Typeform for lead capture and want to block personal emails (gmail, outlook, hotmail etc) The only thing I’ve found is using logic to reroute those users - but that is not the experience we want. We want an warning to pop up saying they must use a work email. Tally does this

262
A
A
Andrew_sExplorer
posted in Suggestions & feedback
Please add ability to change form placeholders

Yet another cry to add this super simple feature: editing placeholders for form fields As a software engineer myself I know how stupid easy this would be to do. Need this feature to consider Typeform a long-term solution or else we are going to need to migrate elsewhere. Can you please get your head of product and send them a screenshot of this please? Tell them I’ll even help code it for them and work with their QA team. Just give me access to the code base and a feature branch Thanks, Andrew

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A
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SabineHPExplorer
asked in Suggestions & feedback
Email verification as a necessary condition for submitting forms

Hello everyone,We are having more and more problems with spam, like probably all Typeform customers. We are therefore urgently seeking a solution that only allows existing emails to be accepted in the forms. How can this be done with Typeform or by when can you implement it? Furthermore, it would be very important that it is easy to define domains from which no emails are accepted (gmail etc.) without having to incorporate complex logic. We only want to accept existing business email addresses and nothing else. Thanks

352
mathio-tf
Typeform
J
jervin31Explorer
posted in Suggestions & feedback
Delete step while in the Logic screen

If we have to remove obsolete questions, we first put them off the happy path in the Logic screen. These questions have no incoming branch. Once we test the survey, we can proceed with removing these questions. Issue: There is no delete option on the steps in the Logic screen. Current delete method: We have to switch to the Content screen. When in the content screen, it’s not easy to to tell if we are going to delete the same question that we identified in the Logic screen (trust me, it’s scary!). I have to switch between the Content and Logic screen multiple times just to make sure I am deleting the right one. Ask: Provide delete (trash icon) functionality on each of the steps in the Logic screen, so the user can remove that content while in that Logic screen itself without having to switch to the Content screen.

841
Liz
Community Team
J
jervin31Explorer
asked in Suggestions & feedback
Session ID and Google Sheet ID

If a Typeform is linked to a google sheet, how can we retrieve the google sheet id in Typeform? Can we have a unique ID for each typeform runtime?Like a session id that's unique among all users and all surveys for that Typeform account. For example, if a same user fills up the same survey form multiple times (maybe concurrently), there should be an ID to differentiate them. The session ID is more reliable than Submitted Date.The session id can be generated when the form is load and persisted on submission Business Case 1:On Typeform submission, the typeform should provide the session_id in a out-of-the box defined variable that a 3rd party application can later use to query the submitted survey data Business Case 2:For a Typeform that is linked to a google sheet, the typeform should provide an out-of-the-box field that holds the google sheet_id Example:After a user submits a Typeform, the end screen can redirect the user to a link sayacme.com/survey?session_id=abcjd235&sheet_id=42325 T

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J
W
Wellbeing of WomenExplorer
asked in Suggestions & feedback
Empty variables populate differently depending on whether used in follow up or redirect URL

I’m using variables to create the redirect URL and also add a link in the follow up emails. However, empty variables are populated differently in these two use cases which is causing problems for the dynamic content on the destination page. In the redirect, empty variables populate as _____ In the follow up email URL, empty variables populate as [Not asked] I would like both to function the same way, ideally to populate empty variables as [Not asked], if indeed the question has not been asked.

222
john.desborough
J
jervin31Explorer
asked in Suggestions & feedback
Choices for Dropdown list

https://www.typeform.com/help/a/dropdown-question-360037943011/ Q1. How can I add a choice that shows different UI and backend values? (like the way we can do in HTML dropdown control). For example, show Red/Green/Yellow on the front end, but save the RGB values in the backend. Can we save both front end and back end values as separate fields to the Typeform Responses table? Q2. For my user case, each member can have a different list of choices. If the list of choices are separated by a delimiter (comma), and if a hidden field capture this list, can this hidden field be the source of the dropdown? If not, can you please add the functionality of using a field (hidden or user defined field) as source for dropdown? and in which format should the field value be, so that the Typeform can parse each option? Additionally, how to define a value presented in the UI versus the backend value?

313
picsoung
Typeform
J
jervin31Explorer
asked in Suggestions & feedback
Decrypt URL parameters

From the https://www.typeform.com/help/a/using-hidden-fields-360052676612/ I understand that ‘hidden fields’ are just placeholders to parse and save the Query Parameters. (I wish they were referred as ‘URL Query fields’! A hidden field is technically a field that would be in the html content but not be rendered on the UI) Requirement: Decrypt a query parameter value Business Justification: We pass sensitive information such as ClientID, first name and last name (say). While each member would get the url specifically crafted for him/her, it’s easy for the member to tamper the url and fill our the survey for another member. Example: https://tutorials.typeform.com/to/abc#clientinfo=asfoillwil23laisd A hidden field 'clientinfo' would hold the value 'asfoillwil23laisd'Now, I want to be able to decrypt the value into discrete user defined fields suchclient_id=423232first_name=Johnlast_name=Smith All I need is decrypt and substring functions built into TypeForm clientinfo_decrypted=Decrypt(cl

982
mathio-tf
Typeform
A
Ana3333Explorer
posted in Suggestions & feedback
Hello, Typeform Community!

My name is Ana, and I’m new to this forum. I work as a marketing specialist. I have a question for all of you: What are your favorite Typeform features and how do you use them in your projects? I would appreciate your tips and experiences. Thank you for welcoming me to the community! Best regards,Ana

202
James
Community Team
J
jervin31Explorer
posted in Suggestions & feedback
Insights and Summary

Under the Results tab -> Insights and Summary, the data is aggregated based on all views and responses from all users. Question: Can the Insights/Summary shows stats based for a given survey member? Requirement: We want to see how the a given survey end user response (numeric) have changed over time Design: Let's say the developer defines the key columns (email_id or first_name and last_name) that identifies a specific userA drop down would let the developer select all or a given survey userThe stats should then show the total views/submissions for that member. Another drop down to filter any column of type DateTime to filter by dates. Here we could filter by Submitted Date A way to define one or more charts and the fields for each I replicated the design in Google spreadshet as below, in the sheet 'Score' I have all the raw data.In the sheet 'Chart' (shown here), the drop down at the top shows the unique emailIDs from from the first sheet. A function would only display the rows from S

403
Liz
Community Team
E
EddieBossExplorer
asked in Suggestions & feedback
Ending Reports

I would like to know if there is a way to know how many submissions got to my endings? i have different endings and wanted to do a count of how many submissions got to each ending is this something possible ?

242
Liz
Community Team
A
AH6991Explorer
posted in Suggestions & feedback
Multiple answer fields within one question + a Text box and numerical answer field

Hi team, as good as typeform is especially with user friendly. It could use several quality of life changes. For example, an option to create a question and allow for multiple answers rather than using logic / question group will GO A LONG WAY. Trust me. This saves time on surveyors and respondents end too! I am so not sure why this isn’t there and not implemented on the platform yet. Additionally, I want to add a question which asks the top 5 age groups and provide the percentages of these age groups? I could create 5 multiple choice with multiple selection option but it would be nice to have an option to add a text field with these multiple choices too. Best Regards A.

363
Liz
Community Team
E
EddieBossExplorer
asked in Suggestions & feedback
submission count

If a submissions is considered as dropped will it count towards my total count of submissions ?

301
Liz
Community Team
K
kconExplorer
asked in Suggestions & feedback
AI Translation: Questions about particular aspects of the design.

Question about your AI Translations. I understand that this feature is in Beta, but I wanted to get a clearer idea of what's happening before implementing on our end. Here's some questions I'd love to have the answers to: It seems like the translation is being done on-the-fly each time: will the translations themselves be consistent across users for any given language? (i.e. if a person takes the survey in AI-translated Spanish today, will another user who takes the survey in Spanish next week have the same translation for their survey - provided no changes have been made to the original English version?) If there are individual terms or words we'd like translated using a particular word or phrase is there a way to do that manually? Is it possible from the survey data itself to ascertain whether someone filled out their form using AI Translation? Does the survey data itself show what language someone used to fill out their survey (i.e. an additional "language" column)? Separately, is t

919
Liz
Community Team
S
slickerExplorer
asked in Suggestions & feedback
Remove "my new form" and "takes 15 sec start".

Hi All,I have added the type form link to the framer site and after the opening the site in the mobile it shows me this attached image. I have been exploring the settings but I couldn’t able to find a way to disable this.This screen doesnt come in the desktop version.tldr: I want to remove this preview and clicking and directly show the form

654
Grace
Community Team
R
Ryan8696Explorer
asked in Suggestions & feedback
My form keeps redirecting to MAXIMUS at random

Sometimes when trying to go to Typeform or when I am testing a form, I get redirected to Maximus, which seems to be a mens health website. How can I fix this?

10610
Liz
Community Team
Sun.Park
Typeform
Sun.ParkTypeform
published in Suggestions & feedback
Help us build the future of qualitative insights (and get 💵)Feedback wanted

Sun Park here from the Product team at Typeform. Hope all's well 😀 I'm very excited to be working with the team on new qualitative insights capabilities within Typeform. We'd love to make it easier for you to extract richer learnings from the open-ended questions that you ask in your forms and surveys. And this is where I need YOUR help…I'd love to understand a bit more about what your dream insights feature would look like: What kind of information would you need to analyze? What's your current approach to analyzing qualitative data? What would make it easier for you? What do you use the analysis for? How you can help… Feel free to post your thoughts in the comments below. Or, please consider taking our 10-minute survey . The first 20 responses will receive a $15 gift certificate that can be used at hundreds of different retailers. Please note that there are 2 quick questions at the beginning to determine whether you are eligible to take the survey. If you have any questions or conce

1805
john.desborough
Gabi Amaral
Ex–Typefomer
Gabi AmaralEx–Typefomer
published in Suggestions & feedback
Tell us about your use case!Show and tell

Hello Community! In order to help you as much as possible, we'd love to understand how you use our products. The more information we have, the more useful the community can be! This is also a good way to introduce yourself to the community and connect with other folks building similar workflows to you. That's why I have a few questions for you today! What product do you use, Typeform or VideoAsk? What’s your use case? What’s your favorite thing about using Typeform and/or VideoAsk? What feature would you love to have that we don’t support at the moment? Feel free to reply on this thread, can't wait to hear your answers!

118184
Liz
Community Team
Sun.Park
Typeform
Sun.ParkTypeform
published in Suggestions & feedback
📞 30 Minute Chat re: Typeform UTMs and Hidden Fields

Hi everyone!! So nice to meet you all virtually. I'm Sun and I'm a product manager here at Typeform working on Insights and I'd love to better understand how you use UTMs and hidden fields to track the success of your forms and customer outreach efforts. As I’m new to the company, I want to take some time to understand what you do with UTMs and hidden fields and what you do afterwards with that information. If you're free to chat, I'd love to talk - to make things easier, you can find time with me here. Thank you so much! Cheers, Sun

846
Sun.Park
Typeform
olas
olasSharing wisdom
posted in Suggestions & feedback
The conversation for everything.

I want a Typeform that works for everything. If my business is to share cooking recipes, then I can do it in Typeform. Complaint reception channels? Also. If I work in human resources I can create the proforma for the resume in Typeform. If my production process requires that the incidents of a certain process be recorded, I could create data capture by Typeform.Registration for courses, home delivery requests for small businesses, return requests.Customer satisfaction surveys, training course exams can be created in Typeform.The digital menu for restaurants is perfect with Typeform! The product catalog of a medium-sized business too.If I am an independent professional, the initial case request can go in Typeform. Lawyer? Dentist? Psychologist? Architect? Initial contact and first demand description, first contact is great with Typeform. The registration format for a job is perfectly fine. Everything, absolutely everything that involves conversation with people of interest, can be done

243
Grace
Community Team
M
mariafrazierExplorer
asked in Suggestions & feedback
Respond Button Not Working-

When I try to press the respond results the system wont load anything. Can someone help? I've already shut down computer and reloaded.

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