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Question

How do I end a live chat?

  • 7 October 2024
  • 1 reply
  • 19 views

Apologies if this shows up twice, but it appears my submission earlier today did not work. I started a live chat with support last week. The person I was chatting with stopped responding to me, but did not end the chat. I put in a ticket, but have not received a response. Is there a way to force the live chat to stop? My issue was not resolved, but I cannot start a new chat while the old one is open.

1 reply

Liz
Community Team
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  • Tech Community Advocate
  • 14562 replies
  • October 7, 2024

Hi @dikico2011 Our support team will send you an email after each chat, so you should be able to respond directly to that!


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