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REEMBOLSO


Boa noite,

 

Assinei a conta anual do typeform por engano. Não utilizei e já cancelei, pois quero assinar apenas um mês. Por favor, resolvam isso pra mim. Preciso do reembolso, não tenho dinheiro para a assinatura anual e nem necessito dela.

 

Grata,

 

Carol.

Best answer by James

Olá Caroline, the language of this community is English for now, as we are unable to support other languages at the moment, but we hope to add other languages in the future.


If you need to cancel your Typeform account and request a refund you can do so by contacting our support team here, who will be happy to help you (support is offered in English or Spanish). 


Thanks!

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4 replies

James
Community Team
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  • Community Team
  • 678 replies
  • Answer
  • June 19, 2023

Olá Caroline, the language of this community is English for now, as we are unable to support other languages at the moment, but we hope to add other languages in the future.


If you need to cancel your Typeform account and request a refund you can do so by contacting our support team here, who will be happy to help you (support is offered in English or Spanish). 


Thanks!


  • Navigating the Land
  • 1 reply
  • February 9, 2024

Hi, 

 I accidentally got the annual package instead of the monthly one. 

 

Can you refund me please?

 

Thank you


john.desborough
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  • Certified Partner & Champion
  • 5255 replies
  • February 9, 2024

@martellvic - use this link to submit a support ticket to Typeform and the Billing team will get back to you to help out. 

des


  • Navigating the Land
  • 4 replies
  • January 27, 2025
I paid for 1 monthly package on typfom and my card was charged for 3 packages instantly, I need a refund for the 2 packages that I didn't request!

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