Product news

Hey all, I'm Jake and I'm a Product Manager on the Subscriptions team here at Typeform. I just wanted to drop by and give you a heads-up to say we're making some changes to our account plans for new customers. Don't panic – if you're an existing paying Typeform customer these changes won't affect your plan, but we want to make sure you're aware of what's happening so you don't get confused by folks talking about plans you've never heard about (yet!) These are the key points we can share with our community as of today: We're in the process of rolling out new account plans, revisiting our pricing options to make sure each plan offers as much value to users as possible and provides a better foundation for the exciting new product features that are in the making. We will notify you by email once the new plans are available to you, but again, if you are a paying customer, you will not be forced to move to the new plans if you don’t want to. As part of the changes, our current pla

New Pricing Plan Updates

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1 day ago

LizTech Community Advocate

Hey all! The product team is coming in hot with another new feature this bright and sunny summer day (well at least here in Chicago it is)! When adding answer options to the ranking block, you now have the option to randomize those answers. On the live version of the form, the answer options will appear in that randomized order. Take a peek at how this feature works in the video below: To read more about using our ranking block, check out our Help Center article here. Don’t forget to let us know how you use this feature and any feedback you have as well!

New!!! Now you can randomize answers on a ranking block 🔀Product update

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9 days ago

GraceVideoAsk Community Advocate

Hi Community and friends! 😎 This month the team have been busy updating and refining some key features in VideoAsk 🛠 Let’s dive straight in and take a look at what’s new! 🏊 Builder controls Can we fix it? Yes, with the new drag and drop system in the VideoAsk builder, we can! For those of you that have been using VideoAsk for a while, you’ll be familiar with the build area where you create, record and edit your videoasks: Now you’ll notice there’s a floating control panel on the left-hand side making it easy to drag and drop new steps into the flow, plus you can skip recording the video, making it quick and easy to plan out your videoasks before customizing and refining them. 👀 If you’re new to VideoAsk and want to familiarise yourself with the builder, check out our Help Center article here on how to get started. Add or edit contact details We’ve been making some changes to the way you can edit contact details in VideoAsk, and it’s now possible to assign or create contacts from

VideoAsk Product Digest - August 2022 📹product updates

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9 days ago

LizTech Community Advocate

Comin’ in fresh from the product team is our new NPS question block! It’s easy to set up – all you have to do is add the block to your form to begin collecting feedback from your respondents. Embed an NPS question into an email There are plenty of ways to use this block within your form and out of your form, such as with our email embed. Embedding your NPS form into an email is as easy as clicking a button! (No, really, that’s all you have to do). 1. First, add the NPS block to your form. Be sure to click the publish button afterwards! 2. Next, head to the Share panel to grab the code for your email. 3. Finally, add the code in your email builder! In my video below, I’ve added this into Mailchimp, but you can connect this to any email service provider that allows HTML code. Note you can’t add this into a Gmail, Outlook, or Yahoo Mail account. Connect an NPS question to your eCommerce tool Want to take this a step further? Try adding it to your eCommerce platform, such as Shopif

New Question Block! Gain More Insight through the NPS Block ✨New feature

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10 days ago

LizTech Community Advocate

The feature many of you have been requesting in the community for some time now is here - the option to remove question numbers from typeforms! There are plenty of reasons you might want to remove question numbers, such as if you have a long form and don’t want your respondents to be intimidated by the length. Or, maybe you want to remove them simply for stylistic purposes. Whatever your use case, you can now remove them with just the click of a button. Let us know how this feature works for you! We’d love to see what you do without those question numbers on the form.

It's here! You can now remove question numbers 🤗New feature

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15 days ago

GraceVideoAsk Community Advocate

Hey everyone! Summer’s here 🌞 and we’re cranking up the temperature with some hot off the press VideoAsk updates! Reply with audio Up until now, as a creator we’ve only had the option to reply to respondents using video. Now you can just as easily send them a quick audio message, so you can keep the conversation going even if you’re not camera ready! 📹 Let’s take a look at how it works: Manually add contacts to VideoAsk After the success of importing your Typeform contacts to your VideoAsk account you can now manually add a contact into your Contacts list! Simply head to your Contacts list and click on the Add button: From here you can enter the Name, Email and Phone Number (email address is the only required field at this stage) Once they’re in your contacts list you can kick off a conversation by sending them a direct video message! Template gallery improvements We’ve been making some changes to our template gallery over the past few months. If you’re new to VideoAsk or

VideoAsk Product Digest - July 2022 📹product updates

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1 month ago

LizTech Community Advocate

Summer is in full swing over here at Typeform, and I hope you’re out there enjoy the sunshine, the thunderstorms, and all the forms you’re building! Our product team has been running some beta tests this month so they can continue to roll out new features over the year. In the meantime, there are a few features we released this month that may come in handy while building your typeforms. Let’s dive in! Encourage Submissions 🚅 The proof is in the pudding, as they say, or in this case, the proof is in the number of people who have submitted your form. Turn on our new Encourage Submissions feature to provide social proof to your forms. This feature will show how many respondents have completed your form in real time, helping to encourage others to follow suit. Read more about this in our Help Center article here. Typeform in Linktree 🌳 Earlier this year, we announced an update to our Linktree integration that embedded the forms within your link. Now the feature has been officially rol

🗞 June Typeform Product Digest ☀️Product updates

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1 month ago

LizTech Community Advocate

April showers definitely brought May flowers this month because our product team rolled out five blooming releases! My favorite of them all is the conditional redirect, but you can read more about what that is a few paragraphs down. Let’s dive right in! Conditional redirect on completion ↪️ This is a BIG release this month, which I know lots of you have been asking for! Now, you can send your respondents to different URLs based on the answers they provide in your form. You can still add URLs to the ending screens, or you can redirect them automatically without needing to show them an ending screen first. One thing to note - this feature will only appear in newly created forms. Existing forms will be migrated from the original redirect feature to this one. Cookie consent banner 🍪 Meet GDPR privacy requirements by offering the option to display a cookie consent on your form. You can turn this feature on and off within your form settings as shown below.Read more about this feature in

🗞 May Typeform Product Digest 🐝Product updates

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GraceVideoAsk Community Advocate

Hello again, and welcome to the June Product Digest! 🌞 Now hold on to your sun hats, because this month we’ve got some cracking updates to share! 🤠 🎉 Import contacts from Typeform Cue fanfare - you can now import contact details from your typeform submissions to your VideoAsk contact list! This is great news for all those dual product users out there (and possibly a final push if you were on the fence about using the two together?) Once you’ve started collecting responses to your typeform you’ll be able to import the name and email address across to your VideoAsk contacts list and start asynchronous video conversations - taking the personal touch one step further. 📹 Let’s take a look at how it works: Imagine following up on leads with a personalized video message! Pretty cool right?! 😎 🔐 Private videoasks This one has been a popular feature request in the past, so we’re very excited to see it go live! You can now passcode protect your videoasks, useful if you need to share co

VideoAsk Product Digest - June 2022 📹product updates

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JackieProduct Manager

Hello there community!!! Hope you're having a happy hump day. Hopefully I can make it even happier with some good news from Typeform! I'm Jackie and I'm part of the Channel Experience team here at Typeform. We've been working on polishing up our Conversations feature and I'm delighted to announce it's now out of Beta and has officially been named da da da da da da daaaaa... 🥁🥁🥁🥁🥁 "Chat". OK, so the name might not win any prizes for originality – but we wanted something as clear as possible to describe a feature we believe will be a game changer for many of our customers. So, what is Chat? Essentially, it's a no-code chatbot builder within Typeform that allows you to turn your forms into beautiful conversational experiences that you can embed on your website. Here's a video showing some chatbots built with Chat to give you an idea of what I mean: Chat is included with your Typeform account and it's free to get started. As with typeforms, your chats can be integrated with other

Turn your typeforms into chatbots with our new Chat feature 💬Product News

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LizTech Community Advocate

If you’ve got an online business, you may have used Linktree on your socials. If you haven’t had a chance to use their service, I highly recommend taking a peek at their site here! Linktree is an easy-to-use platform that places all of your links in one page so you can direct your customers or followers to different links on your website based on the information they’re looking for. Our Linktree integration is even easier to use now. Before, you could add the Typeform URL to your Linktree account, and once your respondents clicked the link, they’d be taken to your typeform. Our latest update reduces the number of clicks it takes for your respondents to reach your form. Once you add Typeform to your Linktree account, the respondent will only have to click on the link and the form will appear in the same page without having to be redirected to a new window. Fancy, right? Take a look at how this integration update works below. How to use the Linktree integration in your business Lead

Newly updated - Our Linktree integration 🌳Product update

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LizTech Community Advocate

The Typeform product team has just made it even easier to set up logic jumps in your form by introducing the new Visual Logic Map. Now, you can see a map of how logic is set throughout your form and make changes to it if you need to. While this may seem like an easy feature to code right in, it took the product team some heavy lifting to find the perfect way to blend in editing features to the map. Watch the video below to learn more about this new feature and how it was built! How to use the Visual Logic Map Thankfully, it’s super easy to access the editor while viewing your map: 1. When you’re in the logic editor, click on any of the questions you want to edit. 2. A panel will appear on the side of the builder and you can edit the logic as you see fit there. See a question that should connect to another one? You can click and drag the + button to connect two questions together. 3. Be sure to click the save button for your changes to go live! Learn more! Dive even further into

Under the Hood - A closer look at our new visual logic map 🔎 🧑‍🔧New feature

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LizTech Community Advocate

Our newest integration for lead generation and eCommerce is here - Square Online! If you’re an avid user of Square or run your shop using Square Online, you’ll love this integration for gathering new leads and suggesting products to your visitors. You’ll need two things to get started with this integration: A Free Typeform account A Free Square Online account If you’re planning to recommend products, you’ll need at least one online store with a published product. Now that you’ve got those ready, let’s dive in! Getting started Before you connect to Square, it may be helpful to narrow down what outcome you’d like your Typeform to have. Would you rather obtain new leads? Or recommend products? Based on the goal of your form, we have some handy templates for you below. Product Recommendation Quiz Template Ecommerce Lead Generation Quiz Template Customer Onboarding Form Template Services Quote Form Once you’ve narrowed down your goal and built you

New integration! Connect typeforms to your Square Online store

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GraceVideoAsk Community Advocate

Hello and welcome to the May VideoAsk Product Digest! 🌼 The VideoAsk team are busy cooking up some cool new features and updates which aren’t quite ready to come out of the oven yet... So while we were waiting patiently at the kitchen counter we thought we’d ask them which features are their favorites, and which ones do they think our awesome creators should check out to take their videoasking to the next level? We had a bunch of suggestions come through, but here are the three most popular features: Live Calls Did you know you can start a live video call through VideoAsk? No need to wait to start talking to a piping hot lead, just jump straight in and start a conversation! 📹 Here’s how to start a live call in VideoAsk: Direct Messaging Want to pick up or start a new conversation with one of your respondents but can’t remember which videoask they replied to? No worries, just simply head to your contacts list and send them a direct message instead. 📹 Here’s a videoask walkthrough

VideoAsk Product Digest - May 2022 📹PRODUCT UPDATES

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LizTech Community Advocate

This month, our product team focused on releasing a new integration and making some massive improvements to an existing feature, the logic map! If you love using the logic map, you’ll love it even more now, thanks to its new interactive editing features. And if you’re a Square user, our new integration will help you collect even better leads.Let's dive in and find out more: Square Online Integration 🛍️ A new month means a new integration! Our sparkling Square Online integration provides the opportunity to collect new leads or give handy product recommendations to your potential customers. Check out our in-depth community guide to the Square integration here, as well as our Help Center article here. Visual Logic Map 🗺️Our logic map just keeps getting better! Instead of exiting the map to make changes to your logic, you can do so right in the logic builder. Talk about time savings!Take a peek behind the scenes of this feature with our product team through our Under the Hood post her

🗞 April Typeform Product Digest 🐰Product updates

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LizTech Community Advocate

It’s one thing to collect data, but it’s another to see how your respondents are answering over a given period of time. If you loved the Insights panel of the builder, you’re going to fancy it even more now with the newest update from our product team - the performance trends! If you’re a visual person like me, seeing data in a chart makes it much easier to comprehend versus a full list of numbers. Thankfully, the product team developed the Performance Trends so you can have a better understanding of how your respondents are answering over a given period of time. How to use the new trends report 1. When you first land on the Insights page, you’ll see a lovely overview of the submission rate over time. 2. If you want to see how many respondents answered over a given period of time, you can use the filters and selectors to narrow it down for your given timeframe. 3. But it’s not just the submission rates you can view in the report! Take a peek into views, starts, completion rate, an

New! Get richer insights with Performance TrendsNew feature

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GraceVideoAsk Community Advocate

Hey Community! It’s already April 😱 but we’re no fools, it’s time to shower you with some product updates ☔ - here’s what’s been happening in the world of VideoAsk! Live Calls We’ve made some updates to the live call feature, you can now add in your working hours and vacation time 🏖 your videoask live calls will correspond with your business hours and you’ll never miss a call again! Let’s take a look at the Live Call feature: Filter by Score and Date You may have noticed in the last few months we’ve been tweaking and refining the filter options in the VideoAsk inbox. Now you can also filter your responses by score and date - so if you’ve started using the scoring functionality in advanced logic you’ll be able to filter those responses to easily get to the most important leads, or simply filter by date to help you keep on top of when responses landed in your inbox. You’ll find these new filter options when you click here in your inbox: Keep the conversation fresh and reply back to

VideoAsk Product Digest - April 2022 📹PRODUCT UPDATES

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LizTech Community Advocate

March was the month of releasing new features that enhanced already existing ones in Typeform. Yay for making form building even better! Let’s dive right in! 📈 Performance Trends Earlier this month, we shared an article to walk you through our newest respondent report, the Performance Trends. If you’re curious about who’s answering your form and when, this report will give you a richer insight into that data. Read more in our Help Center article here. 📝 Fix for the Calendly Submission Rate The beloved Calendly block was a welcome addition to our ever growing list of integrations. It’s even more spectacular now thanks to a fix that ensures your respondents are submitting their information correctly. Now, once your respondent books a time with you in your Calendly schedule, the form will automatically submit, too. 📅 Date Validation - Year Previously if you had the date field in your form, the respondent could answer the date block with an invalid year. For example, instead of a

🗞 March Typeform Product Digest ☘️Product updates

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LizTech Community Advocate

Hi, it’s Liz and we’re excited to introduce…. Drumroll please…. Our new Calendly app! You’ve all been asking, and it’s finally here! Calendly is our first in-app integration, which you can add directly into your form as you build it. Now you can ask all the questions you like and have your respondents set up an appointment with you directly within your Typeform, via Calendly's appointment scheduling platform. So now there's no need to send people to another web page or redirect them outside of your form to schedule a call or virtual meeting! Wondering what an in-app integration is? Instead of heading to the “Connect” panel, you can add your Calendly event into the form just as you would any other question. How to add the Calendly app to a typeform To add a Calendly event to your form: Click the + button in the form builder and scroll down to “Appointments.” Next, authenticate the integration by connecting to your Calendly account. Then, select the event type you’d like to ad

Meet Typeform's new Calendly app 🗓️product updates

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Claudia.WTypeform

Friends, Romans, fellow community members! I’m Claudia from Typeform’s Education team, here to share some new content we’ve recently added to our Help Center. Nothing says “summer” like an FAQ guide to mapping your typeform questions to Salesforce fields, right? We hope that these technical tips & tricks will help you become even more of a Typeform expert. Read on to learn about some of our newest resources: Troubleshooting embedded typeformsEmbeds are a great way to meet your respondents halfway: by embedding a typeform on the pages your site visitors view most, you’ll be in the right place at the right time to get loads of responses. But if you're having embedding headaches, whether it's the start button not displaying, trying to hide the scrollbar, or the embed itself not appearing, this new Help Center article is a great resource: Salesforce setup FAQs New to Typeform’s Salesforce integration? Head over to our Salesforce FAQ page to find answers to some of the most common ques

🎓 Help Center guides roundup - What's new in AugustNews

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LizTech Community Advocate

If you’ve poked around the Typeform question options recently (or read my post!), you've probably seen that we introduced the ability to add your Calendly calendars to your forms. Big yay! As if that isn’t exciting enough, Calendly is the first application we’ve added to Typeform, as a question type. If you’re wondering what the difference between an application and an integration is, an application is directly in the Typeform builder. Simply connect to your Calendly account and then choose to add it as a question directly in the form! Since this is the first application of many to come, the Typeform Product team worked for months to get this ready. Lead Project Manager Raul, who led the development of the application, shared a bit in the video below about how they built this, how the product team is using the application for customer feedback, and what he really does during his workday. (Hint: it’s not leading the product team. ) To recap, here’s how you can get started using the Cal

Under the Hood - A Closer Look at Our Calendly Application 🔎 🧑‍🔧new feature

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GraceVideoAsk Community Advocate

March is here already and with it comes some updates to VideoAsk, so let’s dive in and take a look at what’s new Automatic Tagging If you’ve used the tagging system in VideoAsk before, you’ll know it’s handy for filtering and organizing responses, but it can be a bit of a manual process individually tagging responses: Tagging responses This month the VideoAsk team have released auto tagging. This lets you set up advanced logic within your videoask to automatically tag responses based on answers as they come through! Once you’ve set up your videoask flow, you can add auto tagging by selecting a step and going to the Logic tab, here you can toggle on Advanced Logic to set up the tags: Advanced Logic toggle From here, click + Add new condition and select which answers you would like to tag: Tag response You can choose from a drop down list of pre-existing tags, or create a new tag here: Drop down list of tags available You can repeat this for as many steps as needed, and add multiple

VideoAsk Product Digest - March 2022 📹Product Updates

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LizTech Community Advocate

In this month’s digest, we’re covering some powerful integrations and question blocks that will help you gather more data with less work. Nothing like time efficiency to continue the new year with a great start! Instead of chit-chatting my woes of the month, let’s get right to the new features we rolled out. ❓Recommended questions block You may know what you want to ask in your form but not a clue how to ask it. Don’t worry, we have suggestions for you! The new Recommended Questions Block will give you a nudge in the right direction when choosing how to ask your questions. 🎾 Unbounce integrationIf you’re a fan of Unbounce, you’ll love this integration! With the new Typeform App in the Unbounce Smart Builder, all you have to do is integrate the two products together and choose which Typeform to embed on your page. Easy peasy! Check out more information about the integration over in this post 📧 New email embed questionsWe’ve got even more options to start your Typeform in an email

🗞 February Typeform Product Digest ❤️Product updates

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LizTech Community Advocate

Hey community, here’s some exciting news to brighten up your day if you’re using Unbounce and Typeform ☀️If you’ve been using the Typeform embed code to add your form to your Unbounce landing pages, we finally have an integration that will save you some time. Instead of copying and pasting the embed code, with Unbounce’s new Typeform app, you can now connect your landing page straight to your Typeform account and select the form to embed perfectly on your page. No fidgeting with any code! Watch the video here to learn more about using the new Typeform app within the Unbounce Smart Builder, or follow the steps below: How to use the new Typeform app inside Unbounce 1. Within the Unbounce editor, click on the Apps icon shown below: 2. Scroll to Typeform, then select the + button. 3. Next, select the layout in which you’d like to display the Typeform. 4. Now it’s time to add your form! You can do this by connecting to your Typeform account once you’ve selected a layout. 5. Voila! You

New! An easier way to embed your typeforms into Unbounce landing pages 🙌Integrations

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GraceVideoAsk Community Advocate

Hello community! It’s shaping up to be a busy 2022 in the world of VideoAsk and the team are working on lots of product updates plus some new releases. We’ll be keeping you up to date here on the community, so let’s take a look at what’s new so far this year Mark interactions as unreadAs people respond to your videoask your inbox will start filling up with interactions and it can be a little tricky to keep track of what has been responded to and what still needs looking at - enter the mark as unread feature! Now when a response comes through it will automatically have a purple dot next to it so you can easily see which interactions need looking at, plus if you check the response but don’t have time to reply, or need to leave a response for a fellow team member to see, you can mark the response as unread to go back to later. Watch the video below to see what this looks like: Search in Contacts listNeed to send a quick DM to a contact? Or remind yourself of an interaction before a fol

VideoAsk Product Digest - February 2022 📹Product updates

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