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Discover the latest features and find new ways of using Typeform

127 Conversations
ryancahill
Community Team
ryancahillCommunity Team
published in Typeform updates
📣 Product Update: Brand and customize your follow-up emails with Email BuilderProduct Update

Hello Typeform community! 👋 My name’s Ryan, and I’ve recently joined Typeform as a Senior Product Marketing Manager. Really excited to connect with you all and get to know the community! Now, let’s kick off June with some exciting product news: you can now create branded follow-up emails with Typeform’s new Email Builder. Email Builder is available to all customers, and email themes are available to customers on a Plus plan or above.  Whether you’re following up on a survey, onboarding a new customer, or confirming an event registration, every email can now be customized with logos, CTA buttons, and redirect links to keep your engagement high and your brand consistent.  Use it to:Personalize follow-up emails with your brand’s logo, colors, and design Drive engagement with custom CTA buttons and redirect links Automate survey follow-ups, event confirmations, and customer onboarding emails Ensure every touchpoint reflects your brand—without using a dedicated email toolTo learn more abou

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James
Community Team
Liz
Community Team
LizTech Community Advocate
published in Typeform updates
📣 New Feature Alert! Goodbye notifications, hello Follow-upsProduct update

 Happy Spring, Typeform community! The Research & Development team is coming in bloom this season with a new feature that many of you are going to love - conditional follow ups! If you’ve used our notifications feature before, you might be familiar with sending emails after a respondent submits the form. With our new follow-ups feature, you can send different emails based on answers, both on the respondent side and the creator side.  Watch the video below for more information on what this looks like.  To start using this feature,   Click on the gear settings in the form builder. Then, click on “Follow ups”   Next, click on the + button to begin creating your follow-up sequence.     Choose the condition you’d like the email to send under and create-away! Our building will allow you to edit the email plain text, but you can add your own HTML or CSS to enhance the design.    You can rename your follow-ups by clicking on the three dots like this:    Interesting use cases There are plen

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Grace
Community Team
Liz
Community Team
LizTech Community Advocate
published in Typeform updates
📣 New Feature Alert! Installing reCaptcha on your Typeformtypeform update

 Community friends, reCaptcha is HERE! 🎉 Typeform is on a journey to create solutions that best fit our customer’s use cases. reCaptcha is a critical part of the lead quality journey for folks using Typeform for customer acquisition.   With that in mind, we have bundled it together with similar features, including lead enrichment and video engagement, in our new Growth packages.   To turn on this feature you can toggle the option in the Form settings ⚙ like this:  For step-by-step instructions on how to enable reCaptcha, head over to the Help Center here. (Note: This functionality is currently only available in our new Growth plans) Now, I know you all want to enable reCaptcha on all the forms!! However, you might find turning on reCaptcha most useful for the following types of forms:  Lead forms Any form that’s collecting personal information accessible to anyone on your website should definitely have reCaptcha installed. These forms are most susceptible to spam bots, and you’ll cert

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Liz
Community Team
PolBorrellas
Typeform
PolBorrellasTypeform
published in Typeform updates
👀 The new Workflow Builder is here! 👷Typeform updates

Hello everyone 👋 The new Workflow Builder is officially live, making it easier than ever to customize and automate your forms—all in one place. 🎉 We’ve transformed the Logic tab into a new Workflow tab, where you can: Set up logic, branching & scoring Connect to integrations Configure URL parameters (previously hidden fields) Create automated follow-up messages & more! This update gives you more control, better organization, and a smoother workflow so you can build smarter, more effective forms in less time.!--> Check out the video guide:  Let us know in the comments if you have any questions ⬇ [This post was updated Monday April 14th 2025]

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PolBorrellas
Typeform
Kenzie Nault
Typeform
Kenzie NaultTypeform
published in Typeform updates
What’s New in Typeform: Checkbox, video questions update, and knowledge quiz mode 👀Typeform updates

Spring is in the air—and so are new features designed to make your forms more interactive, informative, and compliant! Here’s what’s blooming in Typeform this season: ✅ Checkbox BlockNow it’s easier than ever to collect consent in your forms. Use the new Checkbox question type to capture opt-ins for email marketing, agree to terms & conditions, or confirm event policies. It’s simple, customizable, and helps you stay compliant—no workarounds needed.Use it for: GDPR-friendly email opt-ins, product sign-ups, or legal disclaimers.Learn more  🎞 Editable Video Question Titles Bring more clarity to your video questions! You can now customize the title text to include a question or short description—making it easier for respondents to know what they’re watching and how to answer.Use it for: Product demos, training videos, or brand storytelling with clearer context.Learn more   🧑‍🏫 Knowledge Quiz ModeMake learning fun and feedback instant with Knowledge Quiz Mode. Assign points to answer

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Kenzie Nault
Typeform
Liz
Community Team
LizTech Community Advocate
published in Typeform updates
Your Early Holiday Gift is Here: The Address Fieldproduct updates

Hello, wonderful community folks! Your early holiday gift is here - the address question type!  Built thanks to popular demand, our address question easily allows you to collect mailing information from your respondents, all within the same question. You can choose which fields you’d like to mark as required. Each element of the address question appears as its own field in the Results panel, giving you the ability to hide any fields you don't need to see in that Results panel.  Take a peek at how the address question works below!  If you use the address question, let us know how it goes for you or any feedback you have. 

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Liz
Community Team
Madeline Tolge
Typeform
Madeline TolgeTypeform
published in Typeform updates
Update your Airtable integration to keep the data flowing 🔁Integration update

Happy New Year 🎉 And with a new year, comes a new announcement!  We’ve launched a new version of the Airtable integration, which means anyone who is currently using the integration will need to make some updates to continue sending data to Airtable. Here’s what you need to do: Go to the Connect panel in your form and delete the active Airtable integration.  Once deleted, click Connect to reconnect to the new integration.  If you have multiple forms connected to Airtable, you will need to do this for each one.  For more detailed instructions on setting up the integration, check out our Help Center article here. The deadline to make these changes is February 1st, 2024. If you need any help along the way drop your questions in the comments below! ⬇️ 

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A
Grace
Community Team
GraceCommunity Advocate
published in Typeform updates
🎉 New feature alert! Multi question pagenew feature

Hey folks!  Some of you may have already spotted this announcement in our August What’s New round up (or even spied it with your eagle eyes in the product 👀).One of our most highly requested features EVER has made it into Typeform! You can now add a Multi-Question Page to your form – including  email, short text description and multiple choice questions all on the same page 🥳 📼 Check out @suzieq’s video to see this new feature in action:  This update gives you more control over how you ask people for information, helping you tailor forms to your audience. We know so many of you here in the Community were hoping this would become a feature, so we’re excited to hear your feedback in the comments!  

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Liz
Community Team
Kenzie Nault
Typeform
Kenzie NaultTypeform
published in Typeform updates
📢 Sign up for updates: Contacts Hub is coming soon!coming soon

Hi all!Marketers and sales teams juggle a ton of campaigns, forms, and lead sources. But until now, all that data has been scattered across different workspaces, making it hard to get a clear picture of who you’re engaging with. That’s why we’re introducing the Contacts Hub in Typeform! ✅ Surface key contact information about each contact✅ Prioritize high-value prospects at a glance✅ Track all contacts in one place—no more jumping between forms Want to stay in the loop? Sign up to receive updates about the Contacts Hub and be the first to know when it’s available.  Drop your info here! 

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Kenzie Nault
Typeform
Kenzie Nault
Typeform
Kenzie NaultTypeform
published in Typeform updates
What a year! Highlights from Typeform in 2024 🚀typeform updates

As we wrap up 2024, we're excited to reflect on a year filled with innovation, growth, and collaboration with you—our incredible community. 🎁 Together, we’ve taken action on dozens of customer-submitted ideas, refining existing features and launching new functionality inspired by your feedback.  From small but mighty updates like introducing version history and the ability to add multiple questions per page, to powerful AI innovations and enhanced security measures, here are some of the highlights that made this year unforgettable for the Typeform community. 🌟 📈 Typeform for Growth The launch of Typeform for Growth, has helped hundreds of businesses capture more leads, improve conversions, and drive revenue growth. This package offers powerful tools tailored for scaling businesses, including advanced integrations, enriched data capabilities, and enhanced workflows to maximize impact at every stage of the customer journey.  🔮 Advancing AI across the platform We introduced several cu

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Grace
Community Team
Grace
Community Team
GraceCommunity Advocate
published in Typeform updates
📣 Integration update! Mapping questions from Typeform to HubSpotproduct update

Hey Community! Here's some exciting news for HubSpot users… we are currently rolling out a new experience that allows you to map Typeform questions directly to HubSpot fields without needing to leave the Create panel in your Typeform account 🎉 📺 Check out this video guide from @suzieq to see how it’s done:  If you’ve already started creating a form, you will see the option to Create with HubSpot every time you click the + Add content button:  From here you'll be taken to the authentication screen to make sure the correct HubSpot account is connected and then when you've selected your question, it'll automatically be mapped to the compatible field in HubSpot. Check out our new Help Center article here for a full walkthrough of the new connection experience 👀​ We’d love to know if you’ve had a chance to try the updated integration, let us know in the comments if you have any questions or feedback ⬇️ 

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Liz
Community Team
Kenzie Nault
Typeform
Kenzie NaultTypeform
published in Typeform updates
What’s new in Typeform - November 2024

 Here’s a rundown of the features that were revealed at Typeforum and how they’re reshaping the way businesses can interact with their customers. For an in-depth demo of these releases, be sure to watch the Typeforum recordings.  ⏩ Improve your Video Forms with enhanced preferences and download optionsYou can now select thumbnails, trim video questions, disable captions, and allow respondents to adjust playback speed for a more polished presentation. Plus, creators can easily download video answers, making it simple to access and repurpose respondent-generated content.Learn how to add videos to your formsAvailable on Typeform for Growth plans 💬 Clarify with AI to encourage more detailed responsesThink of Clarify with AI as your virtual interviewer. Instead of capturing vague responses like "good," Clarify with AI asks specific follow-up questions—such as "Good, how? What stood out?"—to help you gather valuable feedback.Learn more about Clarify with AIAvailable on Typeform Core Enterpr

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Grace
Community Team
Liz
Community Team
LizTech Community Advocate
published in Typeform updates
🛎️ Important Announcement: Integration DeprecationAnnouncement

Hello and happy near-June, Typeformers! If you’ve been keeping up with our email announcements recently, you might have read an update about our integrations. We wanted to post a little reminder here to make sure you're aware of what's happening. In late April, we communicated that the following integrations would no longer be available in Typeform Connect, our integration marketplace:  The following integrations will be impacted: Asana  Constant Contact Convertkit Mailerlite Onedrive Productboard Thinkific Zendesk Sell We decided to sunset these integrations to allow us to focus our resources on improving more widely-used integrations such as Mailchimp, Slack, and Hubspot (to name a few). You can still connect Typeform with these apps using tools like Zapier, Make or through our webhooks. (I’m personally working on updating my Typeform to Asana integration in Zapier - I’ll be sure to update you all if I find a cool use case to share).  The last day these native integrations will be av

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Grace
Community Team
Grace
Community Team
GraceCommunity Advocate
published in Typeform updates
What's new in Typeform - Octobertypeform updates

Hello everyone!  October is upon us 🎃 (where is this year going?) and we’ve got more exciting new product updates to share, plus keep reading for a special announcement…  ✨ Uncover trends in your dataYou can now use AI to quickly surface key themes from your results thanks to Smart Insights. A report will be generated 24 hours after a form is published, and can be viewed from the Results panel under Smart Insights.   This new feature will allow you to get a high level analysis of your data and you can ask follow up questions about your results to generate more insights.Check out the Help Center article here to learn more about how this feature works.  🧩Automate workflows with the new in-builder Zapier AI If you’re using Zapier to build out workflows and integrate Typeform with other tools, you are going to love this new update! You can now create Zaps directly from the Connect panel in Typeform. Simply enter a prompt describing what you need to set up and Zapier AI will start buildin

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john.desborough
Grace
Community Team
GraceCommunity Advocate
published in Typeform updates
What's new in Typeform - Septembertypeform news

Howdy folks! September has arrived and with it another flurry of Typeform updates to share!  📺 Video capabilities You can now add a video question to your forms to engage with your audience and stand out from the crowd. These new video features are going to be a game changer I'm sure! Watch @suzieq’s video to see how it’s done:  And if that wasn’t exciting enough, respondents can also reply to you in video - which will be really useful for building relationships with customers and collecting valuable feedback.Check out these resources to learn more:Add video questions to your form  Collect video answers from respondents  6 tips to encourage people to respond with video 10 tips for creating engaging video questions with TypeformStay tuned for more video updates coming in the next few months 👀 🧩 Integration updates HubSpot updatesOur integrations team has continued to make improvements to the HubSpot connection. Now you only need to authenticate the integration once and it will automa

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Grace
Community Team
Grace
Community Team
GraceCommunity Advocate
published in Typeform updates
What's new in Typeform - Augustproduct updates

Hey Community!  The Typeform product team has been busy cooking up more features and updates. Here’s a look at what’s new in Typeform this month 👀 Data Quality Enhancements: Duplicate response preventionThis new feature means receiving multiple responses from the same person is a thing of the past, making data collection through Typeform even more reliable. Just head to the Settings icon ⚙️ in your top toolbar to switch it on:  Check out the Help Center article for step-by-step instructions on using the new feature. Improvements to the partial response featureIn case you didn’t know, you can now collect partial responses in Typeform by adding a partial submit point to your form! 🎉   The team has been working on updates for the new feature, which now works with HubSpot integrations, variables, data enrichment, follow-ups and webhooks too!  ReCaptcha protection You might have already seen @Liz’s awesome guide on using this new feature: Just head to your form Settings ⚙️ and toggle on t

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Grace
Community Team
Liz
Community Team
LizTech Community Advocate
published in Typeform updates
📣 New Feature Alert! Data Enrichment

If you’ve ever needed a lot of information from your respondents but don’t want to ask a lot of questions, Typeform’s data enrichment feature is your answer! Our Typeform for Growth plan is all about getting you quality responses that further your business, and in my humble opinion, our data enrichment feature is one of the coolest (and easiest!) ways to do this. To use the data enrichment feature, all you have to do is add an email question to your form, mark the email field as required, and toggle “data enrichment” on.  Once your respondent enters their email address and submits your form, you’ll receive information such as company name, revenue, and primary industry, to name a few, within your Responses. You can find step by step instructions and detailed information on this feature here.  A quick piece of advice - be sure to ask your respondents for consent before collecting information through data enrichment if required by your industry or location. You can find best practices on

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Liz
Community Team
Liz
Community Team
LizTech Community Advocate
published in Typeform updates
📣 New feature alert! Live form embeddingNew feature

Happy August, typeformers! For those of you who love to embed your typeforms, you’re really going to dig this new feature.  Our product team has made a small (but mighty!) update to the embed code. Previously, if you made any changes to the design of the embed (such as the button text/colors/etc), you needed to re-embed the code for those changes to go live.  Now, with our updated live embed feature, you can make any changes to the look of your embedded typeform and those changes will automatically reflect in your embedded typeform. No more need to re-embed each time you make a change! Watch the video below to learn more about this feature or read about it in our Help Center article here.   As always, share any feedback or comments in the thread below.  Happy embedding! 

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Liz
Community Team
Grace
Community Team
GraceCommunity Advocate
published in Typeform updates
Typeform is getting a glow up 💅Product news

Hey there folks!  Exciting news: we’ve been doing some spring cleaning and we’re about to launch a new builder and workspace design to help make your typeform-building experience more intuitive! 🪄 If you’re brand new to Typeform, you will already be seeing the new-look design in your account  💁 For those of you that are old skool typeformers you should see the revamped interface appearing very soon.  Here’s a quick look:    What’s newYou’ll notice a new-look workspace. You can still switch between list and grid view to keep track of all the typeforms you’ve created:  Once you’re in the builder, here are some changes to look out for: There’s a new top toolbar:   This is where you’ll find the accessibility checker, mobile/desktop editor toggle, form preview and form settings. You’ll also see the new + Add content button which you can use to insert new questions into your form. We’ve made a few changes to the layout here to help you quickly find the right block.  We’ve moved Settings in

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Liz
Community Team
Liz
Community Team
LizTech Community Advocate
published in Typeform updates
🗞 April Typeform Product Digest 2024 🌷product news

 Typeformers, we're super grateful for all of the feedback you've been giving lately. You'll be pleased to know it's been keeping our product development team very busy (don't worry, they love building software!) The team has been deep-diving into all of your requests and churning out solutions faster than butter (bad joke, I know). Without further ado, let’s dive into the features that launched last month! Multi-Language Forms We know your respondents might speak multiple languages, and we heard your requests for multi-language forms. So we’ve introduced the ability for your respondent to choose which language they’d like to view and answer your form in!   You can read more about this feature here.  If you’ve already been using this feature, let us know your thoughts!  Logo Resize and RepositionYou all loved our logo feature so much when it launched that you’ve been asking for more customization options.  Now, you can adjust the location and size of your logo, all within the builder!

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James
Community Team
Karine
Typeform
KarineTypeform
published in Typeform updates
Chat UI discontinuation updateAnnouncements

Happy almost June, Typeformers! You may remember our announcement earlier this month in the post here about deprecating the Chat UI: First, thank you all for your feedback and sharing your use cases. We realized it was a bit too soon to deprecate chat, so thanks to your feedback, we’ve decided to move the switch-off date to August 31st, 2023.  We know it isn’t easy to say goodbye to a feature, but we hope the extra time gives you the chance to adjust to the change. And don’t stop sharing your use cases! We’d love to see how you’ve been using chat and offer any alternative suggestions for embeds, such as using our popover option.  We chose to deprecate the Chat UI due to low usage, but we’ve been working on new innovative ways to collect, such as Formless. While this isn’t a replacement for the Chat UI, it might be a useful option for you in the future if you’re looking for an even more conversational form…less. If you’d like to be the first to know when our beta version is available, s

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Liz
Community Team
Grace
Community Team
GraceCommunity Advocate
published in Typeform updates
New! Typeform email embeds got an update! 🎉product updates

Hey Community! Some good news to end the year - in our quest to help you collect more answers the product team have just released an update to the email embed feature 🚀 Previously when a respondent answered a question embedded in an email the data would be captured once they clicked Submit on the typeform, which wasn’t always helpful as many respondents wouldn’t get as far as clicking Submit 😅 Now, if you embed a single question typeform in an email it will capture the answer and save it in your Results panel without the need to hit Submit!   This will make collecting information from your audience so much slicker! Learn more about embedding your typeform in an email from our Help Center guide here and let us know what you think of these improvements in the comments below ⬇️

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Liz
Community Team
Liz
Community Team
LizTech Community Advocate
published in Typeform updates
New! Get richer insights with Performance TrendsNew feature

It’s one thing to collect data, but it’s another to see how your respondents are answering over a given period of time. If you loved the Insights panel of the builder, you’re going to fancy it even more now with the newest update from our product team - the performance trends! If you’re a visual person like me, seeing data in a chart makes it much easier to comprehend versus a full list of numbers. Thankfully, the product team developed the Performance Trends so you can have a better understanding of how your respondents are answering over a given period of time.  How to use the new trends report 1. When you first land on the Insights page, you’ll see a lovely overview of the submission rate over time.   2. If you want to see how many respondents answered over a given period of time, you can use the filters and selectors to narrow it down for your given timeframe.   3. But it’s not just the submission rates you can view in the report! Take a peek into views, starts, completion rate, an

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Liz
Community Team
mattkentz
Typeform
mattkentzTypeform
published in Typeform updates
Goodbye Inbox, hello Table!Product updates

[UPDATE: 29 Feb 2024] The Inbox view will be removed on 31 March 2024 and from then the Table view will become the default way of reviewing your responses. Read more about the Table View here. For details on alternative ways to view and manage your responses check this Help Center article. The reasons for the changes are outlined in Mathias' original post below. Hey folks! Matthias from the Product Development team here 👋 We recently announced that we will soon be saying goodbye to the Inbox view for Responses and replacing it with the Table view as the default way of viewing your responses. Some of you have reached out with questions about the change, so we thought we'd pull back the curtain and give some insight into why we made this decision: The Inbox view wasn't great at managing and exploring data We received a lot of feedback from customers about their need to do more with their data. Whilst the Inbox view was good at giving an overview of a single response, it made it difficul

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Liz
Community Team
Liz
Community Team
LizTech Community Advocate
published in Typeform updates
It's here! Our contact info question is now available 🎉new feature

Before I begin to tell you about this new feature, I think this one deserves a drum roll. Without further ado….  Our contact info question is now available! Many (many!) of you have been waiting for this feature, and you can all sleep well at night knowing that it’s possible to ask for contact information in the same question.  This feature doesn’t need much explaining, so I’ll dive right into explaining how to add this block to your form in the video below:   To use this question:   Search or select the question by clicking the + button on the upper left corner of the builder.    Next, choose which questions you would like to appear and which you’d like to be marked required.     Finally, be sure to publish your typeform so the changes are live!  Learn more about this block and the other question types available in our Help Center article here.  As always, let us know how you use this field on your forms and if you have any feedback.  

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Liz
Community Team

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