Product news

Hello and happy official Fall, community members! Our product team certainly fell into a grand Fall season by releasing some epic features we’ve been waiting patiently for! If you haven’t had a chance to use them yet, give them a go because they could make your life a heck of a lot easier! Without further ado: Workspace “Can View” Role If you have someone you want to review your forms but don’t want to give edit or response download access to, this is the feature for you! When adding a member or editing an existing member to your workspace, you can now choose the option to only allow them to view the workspace and forms within that workspace. They won’t have the option to edit the form or download responses, but they will have the ability to copy and adjust the embed code (a great feature for your developer!). Learn more about this new feature here or watch the video below. If you’re curious how this compares to the other Role options, read more in our Help Center article here . Contac

🗞 September Typeform Product Digest 🍂Product updates

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Claudia.WTypeform

🎓 Help Center guides roundup - What's new in AugustNews

Friends, Romans, fellow community members! I’m Claudia from Typeform’s Education team, here to share some new content we’ve recently added to our Help Center. Nothing says “summer” like an FAQ guide to mapping your typeform questions to Salesforce fields, right? We hope that these technical tips & tricks will help you become even more of a Typeform expert. Read on to learn about some of our newest resources: Troubleshooting embedded typeforms Embeds are a great way to meet your respondents halfway: by embedding a typeform on the pages your site visitors view most, you’ll be in the right place at the right time to get loads of responses. But if you're having embedding headaches, whether it's the start button not displaying, trying to hide the scrollbar, or the embed itself not appearing, this new Help Center article is a great resource: Salesforce setup FAQs New to Typeform’s Salesforce integration? Head over to our Salesforce FAQ page to find answers to some of the most common question

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GraceCommunity Advocate

Hey Community! 🎃 I can’t believe it’s already time for the October Product Digest! 😱 It’s been another busy month for the product team, with more updates to the VideoAsk builder and improving existing features. Let's take a look at what’s new in VideoAsk 🤩 Increased recording length Remember last month we increased the video upload size to 500MB? Well to help you get even more out of your conversations we’ve also increased the recording length for video and audio, both in steps and in replies, so now you can choose to record for up to 5 minutes. This will come in handy when you’ve got just a little bit more information to share with respondents – no need to reply back twice, just keep it all in one message! Ignore human notifications This one has been on our radar for a while, many of you have asked if there’s a way to switch off those pesky human notifications and only get pinged for responses with contact details. To switch off (or on) human notifications, head to your Account Org

VideoAsk Product Digest - October 2022 📹product updates

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LizTech Community Advocate

If you’re working in an organization with a lot of workspaces or you’re the one managing those workspaces, you know it can be tedious to manually send workspace invites to your team members. We’ve made life a little easier for you with our new feature allowing your organization members to find workspaces and request access to them on their own! Take a look at the video below for more information on this feature: STEPS Click in the search bar on the upper left-hand corner. Next, type in the name of the workspace you’re looking for. Typing in the partial name should bring up a list of workspaces with the corresponding text or browse available workspaces in your organization. Then, click the option to join the workspace and wait for the workspace owner to grant your request. Once you’ve been accepted, you’ll receive an email like this: If you’re the one approving the invite, the invitee will automatically be added to the lowest permission, “can view,” which you can modify if you’d like. T

New Feature! Discover and ask to join shared workspacesProduct update

1980

LizTech Community Advocate

Hello, hello, community members! Occasionally, you may want to share your forms with another person to review or give feedback without allowing them the ability to edit the form or download results. Thankfully, we have a new user role available for these situations - our workspace viewer role! Anyone with a Plus plan or higher can utilize this role. This feature is great if you have a consultant, team member, or anyone else that needs access to review the form. Those with this assigned role can view forms, results, and access the share settings, but they can’t edit the form or export the results. One thing to note about this feature - this role does count towards your user count. Check out the video below to learn how to assign this role and how typeforms are shown to the assignee. To assign this role to an organization member or a new member, Click on the + button to add a new member to the workspace or to update the role of a new member. Next, choose the option, “can view” to assign

New! Workspace Viewer Rolenew feature

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GraceCommunity Advocate

Hello and welcome to the September Product Digest! If you’ve had a little break for the summer, we hope you’re feeling rested and ready to dive back into creating some cool new videoasks 😎 We’ve been continuing to make little tweaks and updates, so let’s take a look at what’s new this month 👀 Screen sharing gets a makeover This one has been a big contender on the VideoAsk feature request board, so we were extremely excited for the new screen share updates to go live! Previously, when using the screen share function within VideoAsk, that’s all you could do, simply share your screen. Now you can use picture in picture mode to show your face as you explain your screen shares, adding that extra personal touch to the video. If you don’t need or want to record yourself (we all have bad hair days let’s face it) you can switch face recording off and go back to a classic screen recording. If you’re a keen user of the screen sharing function you’ll also notice some updates to the way it looks,

VideoAsk Product Digest - September 2022 📹product updates

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LizTech Community Advocate

New integration! Connect typeforms to your Square Online store

Our newest integration for lead generation and eCommerce is here - Square Online! If you’re an avid user of Square or run your shop using Square Online, you’ll love this integration for gathering new leads and suggesting products to your visitors. You’ll need two things to get started with this integration: A Free Typeform account A Free Square Online account If you’re planning to recommend products, you’ll need at least one online store with a published product. Now that you’ve got those ready, let’s dive in! Getting started Before you connect to Square, it may be helpful to narrow down what outcome you’d like your Typeform to have. Would you rather obtain new leads? Or recommend products? Based on the goal of your form, we have some handy templates for you below. Product Recommendation Quiz Template Ecommerce Lead Generation Quiz Template Customer Onboarding Form Template Services Quote Form Once you’ve narrowed down your goal and built your fancy form, then you can connect to Square

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LizTech Community Advocate

This post makes it official. Summer is over. But don’t worry - feature releases from the product team aren’t! The product team has been reading through your requests and developing improvements throughout the builder to make the experience even better for you. As we begin to prepare for Fall, let’s take a peek back at all the new things this summer brought us. Response Tags If you’ve been looking for a way to organize and sort through your results, the response tags are your answer! In your Results panel within the table view, you’ll find the option to add tags to different responses and you can then use the filter option to search through your tags accordingly. Read more about this feature in our Help Center post here . Ability to Remove Question Numbers You asked, we listened! It’s now possible to remove the question numbers on your form. This can come in handy for a multitude of reasons, in particular for folks with longer forms. You don’t want to scare anyone off by those question

Typeform August Product Digestproduct updates

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LizTech Community Advocate

Hey all! The product team is coming in hot with another new feature this bright and sunny summer day (well at least here in Chicago it is)! When adding answer options to the ranking block, you now have the option to randomize those answers . On the live version of the form, the answer options will appear in that randomized order. Take a peek at how this feature works in the video below: To read more about using our ranking block, check out our Help Center article here . Don’t forget to let us know how you use this feature and any feedback you have as well!

New!!! Now you can randomize answers on a ranking block 🔀Product update

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LizTech Community Advocate

Comin’ in fresh from the product team is our new NPS question block! It’s easy to set up – all you have to do is add the block to your form to begin collecting feedback from your respondents. Embed an NPS question into an email There are plenty of ways to use this block within your form and out of your form, such as with our email embed. Embedding your NPS form into an email is as easy as clicking a button! (No, really, that’s all you have to do). 1. First, add the NPS block to your form. Be sure to click the publish button afterwards! 2. Next, head to the Share panel to grab the code for your email. 3. Finally, add the code in your email builder! In my video below, I’ve added this into Mailchimp, but you can connect this to any email service provider that allows HTML code. Note you can’t add this into a Gmail, Outlook, or Yahoo Mail account. Connect an NPS question to your eCommerce tool Want to take this a step further? Try adding it to your eCommerce platform, such as Shopify! There

New Question Block! Gain More Insight through the NPS Block ✨New feature

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jake.moodyTypeform

Hey all, I'm Jake and I'm a Product Manager on the Subscriptions team here at Typeform. I just wanted to drop by and give you a heads-up to say we're making some changes to our account plans for new customers. Don't panic – if you're an existing paying Typeform customer these changes won't affect your plan, but we want to make sure you're aware of what's happening so you don't get confused by folks talking about plans you've never heard about (yet!) These are the key points we can share with our community as of today: We're in the process of rolling out new account plans, revisiting our pricing options to make sure each plan offers as much value to users as possible and provides a better foundation for the exciting new product features that are in the making. We will notify you by email once the new plans are available to you, but again, if you are a paying customer, you will not be forced to move to the new plans if you don’t want to. As part of the changes, our current plans – Essent

New Pricing Plan Updates

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GraceCommunity Advocate

Hi Community and friends! 😎 This month the team have been busy updating and refining some key features in VideoAsk 🛠 Let’s dive straight in and take a look at what’s new! 🏊 Builder controls Can we fix it? Yes, with the new drag and drop system in the VideoAsk builder, we can! For those of you that have been using VideoAsk for a while, you’ll be familiar with the build area where you create, record and edit your videoasks: Now you’ll notice there’s a floating control panel on the left-hand side making it easy to drag and drop new steps into the flow, plus you can skip recording the video, making it quick and easy to plan out your videoasks before customizing and refining them. 👀 If you’re new to VideoAsk and want to familiarise yourself with the builder, check out our Help Center article here on how to get started. Add or edit contact details We’ve been making some changes to the way you can edit contact details in VideoAsk, and it’s now possible to assign or create contacts from “h

VideoAsk Product Digest - August 2022 📹product updates

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LizTech Community Advocate

The feature many of you have been requesting in the community for some time now is here - the option to remove question numbers from typeforms! There are plenty of reasons you might want to remove question numbers, such as if you have a long form and don’t want your respondents to be intimidated by the length. Or, maybe you want to remove them simply for stylistic purposes. Whatever your use case, you can now remove them with just the click of a button. Let us know how this feature works for you! We’d love to see what you do without those question numbers on the form.

It's here! You can now remove question numbers 🤗New feature

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GraceCommunity Advocate

Hey everyone! Summer’s here 🌞 and we’re cranking up the temperature with some hot off the press VideoAsk updates! Reply with audio Up until now, as a creator we’ve only had the option to reply to respondents using video. Now you can just as easily send them a quick audio message, so you can keep the conversation going even if you’re not camera ready! 📹 Let’s take a look at how it works: Manually add contacts to VideoAsk After the success of importing your Typeform contacts to your VideoAsk account you can now manually add a contact into your Contacts list! Simply head to your Contacts list and click on the Add button: From here you can enter the Name, Email and Phone Number (email address is the only required field at this stage) Once they’re in your contacts list you can kick off a conversation by sending them a direct video message! Template gallery improvements We’ve been making some changes to our template gallery over the past few months. If you’re new to VideoAsk or looking for

VideoAsk Product Digest - July 2022 📹product updates

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LizTech Community Advocate

Summer is in full swing over here at Typeform, and I hope you’re out there enjoy the sunshine, the thunderstorms, and all the forms you’re building! Our product team has been running some beta tests this month so they can continue to roll out new features over the year. In the meantime, there are a few features we released this month that may come in handy while building your typeforms. Let’s dive in! Encourage Submissions 🚅 The proof is in the pudding, as they say, or in this case, the proof is in the number of people who have submitted your form. Turn on our new Encourage Submissions feature to provide social proof to your forms. This feature will show how many respondents have completed your form in real time, helping to encourage others to follow suit. Read more about this in our Help Center article here . Typeform in Linktree 🌳 Earlier this year, we announced an update to our Linktree integration that embedded the forms within your link. Now the feature has been officially rolle

🗞 June Typeform Product Digest ☀️Product updates

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LizTech Community Advocate

April showers definitely brought May flowers this month because our product team rolled out five blooming releases! My favorite of them all is the conditional redirect, but you can read more about what that is a few paragraphs down. Let’s dive right in! Conditional redirect on completion ↪️ This is a BIG release this month, which I know lots of you have been asking for! Now, you can send your respondents to different URLs based on the answers they provide in your form. You can still add URLs to the ending screens, or you can redirect them automatically without needing to show them an ending screen first. One thing to note - this feature will only appear in newly created forms. Existing forms will be migrated from the original redirect feature to this one. Cookie consent banner 🍪 Meet GDPR privacy requirements by offering the option to display a cookie consent on your form. You can turn this feature on and off within your form settings as shown below. Read more about this feature in ou

🗞 May Typeform Product Digest 🐝Product updates

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GraceCommunity Advocate

Hello again, and welcome to the June Product Digest! 🌞 Now hold on to your sun hats, because this month we’ve got some cracking updates to share! 🤠 🎉 Import contacts from Typeform Cue fanfare - you can now import contact details from your typeform submissions to your VideoAsk contact list! This is great news for all those dual product users out there (and possibly a final push if you were on the fence about using the two together?) Once you’ve started collecting responses to your typeform you’ll be able to import the name and email address across to your VideoAsk contacts list and start asynchronous video conversations - taking the personal touch one step further. 📹 Let’s take a look at how it works: Imagine following up on leads with a personalized video message! Pretty cool right?! 😎 🔐 Private videoasks This one has been a popular feature request in the past, so we’re very excited to see it go live! You can now passcode protect your videoasks, useful if you need to share confid

VideoAsk Product Digest - June 2022 📹product updates

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LizTech Community Advocate

If you’ve got an online business, you may have used Linktree on your socials. If you haven’t had a chance to use their service, I highly recommend taking a peek at their site here ! Linktree is an easy-to-use platform that places all of your links in one page so you can direct your customers or followers to different links on your website based on the information they’re looking for. Our Linktree integration is even easier to use now. Before, you could add the Typeform URL to your Linktree account, and once your respondents clicked the link, they’d be taken to your typeform. Our latest update reduces the number of clicks it takes for your respondents to reach your form. Once you add Typeform to your Linktree account, the respondent will only have to click on the link and the form will appear in the same page without having to be redirected to a new window. Fancy, right? Take a look at how this integration update works below. How to use the Linktree integration in your business Lead for

Newly updated - Our Linktree integration 🌳Product update

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LizTech Community Advocate

The Typeform product team has just made it even easier to set up logic jumps in your form by introducing the new Visual Logic Map . Now, you can see a map of how logic is set throughout your form and make changes to it if you need to. While this may seem like an easy feature to code right in, it took the product team some heavy lifting to find the perfect way to blend in editing features to the map. Watch the video below to learn more about this new feature and how it was built! How to use the Visual Logic Map Thankfully, it’s super easy to access the editor while viewing your map: 1. When you’re in the logic editor, click on any of the questions you want to edit. 2. A panel will appear on the side of the builder and you can edit the logic as you see fit there. See a question that should connect to another one? You can click and drag the + button to connect two questions together. 3. Be sure to click the save button for your changes to go live! Learn more! Dive even further into logic

Under the Hood - A closer look at our new visual logic map 🔎 🧑‍🔧New feature

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GraceCommunity Advocate

Hello and welcome to the May VideoAsk Product Digest! 🌼 The VideoAsk team are busy cooking up some cool new features and updates which aren’t quite ready to come out of the oven yet... So while we were waiting patiently at the kitchen counter we thought we’d ask them which features are their favorites, and which ones do they think our awesome creators should check out to take their videoasking to the next level? We had a bunch of suggestions come through, but here are the three most popular features: Live Calls Did you know you can start a live video call through VideoAsk? No need to wait to start talking to a piping hot lead, just jump straight in and start a conversation! 📹 Here’s how to start a live call in VideoAsk: Direct Messaging Want to pick up or start a new conversation with one of your respondents but can’t remember which videoask they replied to? No worries, just simply head to your contacts list and send them a direct message instead. 📹 Here’s a videoask walkthrough to

VideoAsk Product Digest - May 2022 📹PRODUCT UPDATES

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LizTech Community Advocate

This month, our product team focused on releasing a new integration and making some massive improvements to an existing feature, the logic map! If you love using the logic map, you’ll love it even more now, thanks to its new interactive editing features. And if you’re a Square user, our new integration will help you collect even better leads. Let's dive in and find out more: Square Online Integration 🛍️ A new month means a new integration! Our sparkling Square Online integration provides the opportunity to collect new leads or give handy product recommendations to your potential customers. Check out our in-depth community guide to the Square integration here , as well as our Help Center article here . Visual Logic Map 🗺️ Our logic map just keeps getting better! Instead of exiting the map to make changes to your logic, you can do so right in the logic builder. Talk about time savings! Take a peek behind the scenes of this feature with our product team through our Under the Hood post h

🗞 April Typeform Product Digest 🐰Product updates

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GraceCommunity Advocate

Hey Community! It’s already April 😱 but we’re no fools, it’s time to shower you with some product updates ☔ - here’s what’s been happening in the world of VideoAsk! Live Calls We’ve made some updates to the live call feature, you can now add in your working hours and vacation time 🏖 your videoask live calls will correspond with your business hours and you’ll never miss a call again! Let’s take a look at the Live Call feature: Filter by Score and Date You may have noticed in the last few months we’ve been tweaking and refining the filter options in the VideoAsk inbox. Now you can also filter your responses by score and date - so if you’ve started using the scoring functionality in advanced logic you’ll be able to filter those responses to easily get to the most important leads, or simply filter by date to help you keep on top of when responses landed in your inbox. You’ll find these new filter options when you click here in your inbox: Keep the conversation fresh and reply back to res

VideoAsk Product Digest - April 2022 📹PRODUCT UPDATES

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LizTech Community Advocate

March was the month of releasing new features that enhanced already existing ones in Typeform. Yay for making form building even better! Let’s dive right in! 📈 Performance Trends Earlier this month, we shared an article to walk you through our newest respondent report, the Performance Trends. If you’re curious about who’s answering your form and when, this report will give you a richer insight into that data. Read more in our Help Center article here . 📝 Fix for the Calendly Submission Rate The beloved Calendly block was a welcome addition to our ever growing list of integrations. It’s even more spectacular now thanks to a fix that ensures your respondents are submitting their information correctly. Now, once your respondent books a time with you in your Calendly schedule, the form will automatically submit, too. 📅 Date Validation - Year Previously if you had the date field in your form, the respondent could answer the date block with an invalid year. For example, instead of answeri

🗞 March Typeform Product Digest ☘️Product updates

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LizTech Community Advocate

If you’ve poked around the Typeform question options recently (or read my post !), you've probably seen that we introduced the ability to add your Calendly calendars to your forms. Big yay! As if that isn’t exciting enough, Calendly is the first application we’ve added to Typeform, as a question type. If you’re wondering what the difference between an application and an integration is, an application is directly in the Typeform builder. Simply connect to your Calendly account and then choose to add it as a question directly in the form! Since this is the first application of many to come, the Typeform Product team worked for months to get this ready. Lead Project Manager Raul, who led the development of the application, shared a bit in the video below about how they built this, how the product team is using the application for customer feedback, and what he really does during his workday. (Hint: it’s not leading the product team. ) To recap, here’s how you can get started using the Cal

Under the Hood - A Closer Look at Our Calendly Application 🔎 🧑‍🔧new feature

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LizTech Community Advocate

In this month’s digest, we’re covering some powerful integrations and question blocks that will help you gather more data with less work. Nothing like time efficiency to continue the new year with a great start! Instead of chit-chatting my woes of the month, let’s get right to the new features we rolled out. ❓Recommended questions block You may know what you want to ask in your form but not a clue how to ask it. Don’t worry, we have suggestions for you! The new Recommended Questions Block will give you a nudge in the right direction when choosing how to ask your questions. 🎾 Unbounce integration If you’re a fan of Unbounce, you’ll love this integration! With the new Typeform App in the Unbounce Smart Builder, all you have to do is integrate the two products together and choose which Typeform to embed on your page. Easy peasy! Check out more information about the integration over in this pos t 📧 New email embed questions We’ve got even more options to start your Typeform in an email.

🗞 February Typeform Product Digest ❤️Product updates

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