Product news

Well Community, that’s a wrap for 2022! 🎉 There have been so many great VideoAsk updates this year we wanted to share a few highlights before we get cracking on more new features and improvements in 2023. 🤩 Reply with Audio Back in July we announced the arrival of Reply with Audio, allowing creators the choice to reply back to respondents via either video or audio message. 📹 Here’s the demo: Manually Add Contacts Another new release launched in July was the ability to Add Contacts to your Contacts list! Previously, the only way to have a contact appear in the list would be if someone had responded to your videoask, but now you can add in a contact and kick off a conversation via direct video message. Reply to Many In November we launched Reply to Many, saving everyone some time by allowing creators to reply to multiple contacts at once.📹 Catch up on how it works here: Filter by Score and Date Earlier in the year we made some updates to our filtering options and in April we laun

VideoAsk Product Roundup - 2022 📹 💫product updates

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11 months ago

LizTech Community Advocate

Wow! Was this the year for new features and integrations or what? When I compiled the list of everything released the past twelve months, I didn’t realize just how lengthy that list would be. Time flies when you’re launching new features! In case you missed it, I’ve done the deed of recapping everything you might not have seen into this handy dandy roundup for you. New Features Our product team heard your feedback and delivered on some of your most requested items this Spring and Fall. First, they did some major upgrades to the workspace experience. From adding the option to order workspaces, switch easily between different organizations, adding the new “can view” workspace role, and making it easy to discover workspaces in larger organizations, you can spend less time searching in your workspaces and more time creating forms. Next, the product team added additional features for analyzing your response data with performance trends, response filters, and response tags. As if that w

2022 Typeform Product Roundupproduct updates

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11 months ago

GraceVideoAsk Community Advocate

Hello everyone! This month we’ve got a few final treats for you to enjoy before the holiday season really gets underway! Let’s take a look at what’s new in VideoAsk 🎁 Respondent email confirmationHave you ever completed a videoask and wondered whether your response has been sent? Or perhaps you’ve been using VideoAsk for recruitment and have had a few nervous applicants worried their application didn’t arrive in your inbox. It's something we’ve heard in the past, so we’ve added an option to send respondents a confirmation email. Simply head to Settings while you’re in the builder of your videoask: Then scroll down until you see the toggle for Send respondents a confirmation email: Now, any time someone responds to your videoask they will receive a confirmation email that will look a bit like this: If you want to personalize the confirmation experience even further, and integrate VideoAsk with your email marketing tool, we have a handy community guide to show you how it’s done: Ch

VideoAsk Product Digest - December 2022 📹product updates

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11 months ago

GraceVideoAsk Community Advocate

Hi everyone! Can you believe we’re already in November? 😱 Let’s get cracking with this month's updates as the VideoAsk product team have been rather busy again! Reply to many The big news this month is the launch of the Reply to many feature! 🎉 This means, you can now send the same message to multiple contacts at once, making your reply time more efficient! 📹 Here’s how it’s done: This feature could be useful for replying to event submissions and course applications, or sending replies to candidates answering your recruitment videoasks. Check out the guide here to learn more: Adjustable reply length Previously you could only control the time limit for an initial response to your videoask (so the first time someone answers you). If you then continued with an asynchronous conversation respondents could leave lengthier replies due to the default settings (up to 300 seconds). Now you can also set a time limit for any follow up responses, so if you only ever want 30 second replies, y

VideoAsk Product Digest - November 2022 📹product updates

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LizTech Community Advocate

Cooler temps in the northern part of the world are officially here, and so is another product digest! October really flew by, didn’t it? The product team has dropped our newest feature this month - Brand Kit! Personally, it’s my favorite new feature this year. Let’s dive right in! Watch the video below for a full overview of the feature or browse through the different features underneath the video. Brand Kit Our Brand Kit is an easy way to organize all of your brand assets into one location so you can design your forms faster with your brand in mind. To utilize this feature, you’ll need to be on a Plus plan or higher. Our Plus and Business plans allow for one Brand Kit, and if you’d like more, you’ll want to peek into our Enterprise plan. The Brand Kit includes a few different components: Logos The coolest part of the Brand Kit feature is the ability to upload multiple logos. You may have various styles and types of logos for your brand, and now you can add them all! You can even c

🗞 October Typeform Product Digest 🎃Product updates

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LizTech Community Advocate

Hello and happy official Fall, community members! Our product team certainly fell into a grand Fall season by releasing some epic features we’ve been waiting patiently for! If you haven’t had a chance to use them yet, give them a go because they could make your life a heck of a lot easier! Without further ado: Workspace “Can View” Role If you have someone you want to review your forms but don’t want to give edit or response download access to, this is the feature for you! When adding a member or editing an existing member to your workspace, you can now choose the option to only allow them to view the workspace and forms within that workspace. They won’t have the option to edit the form or download responses, but they will have the ability to copy and adjust the embed code (a great feature for your developer!). Learn more about this new feature here or watch the video below. If you’re curious how this compares to the other Role options, read more in our Help Center article here. Co

🗞 September Typeform Product Digest 🍂Product updates

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Claudia.WTypeform

Friends, Romans, fellow community members! I’m Claudia from Typeform’s Education team, here to share some new content we’ve recently added to our Help Center. Nothing says “summer” like an FAQ guide to mapping your typeform questions to Salesforce fields, right? We hope that these technical tips & tricks will help you become even more of a Typeform expert. Read on to learn about some of our newest resources: Troubleshooting embedded typeformsEmbeds are a great way to meet your respondents halfway: by embedding a typeform on the pages your site visitors view most, you’ll be in the right place at the right time to get loads of responses. But if you're having embedding headaches, whether it's the start button not displaying, trying to hide the scrollbar, or the embed itself not appearing, this new Help Center article is a great resource: Salesforce setup FAQs New to Typeform’s Salesforce integration? Head over to our Salesforce FAQ page to find answers to some of the most common ques

🎓 Help Center guides roundup - What's new in AugustNews

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GraceVideoAsk Community Advocate

Hey Community! 🎃 I can’t believe it’s already time for the October Product Digest! 😱 It’s been another busy month for the product team, with more updates to the VideoAsk builder and improving existing features. Let's take a look at what’s new in VideoAsk 🤩 Increased recording length Remember last month we increased the video upload size to 500MB? Well to help you get even more out of your conversations we’ve also increased the recording length for video and audio, both in steps and in replies, so now you can choose to record for up to 5 minutes. This will come in handy when you’ve got just a little bit more information to share with respondents – no need to reply back twice, just keep it all in one message! Ignore human notifications This one has been on our radar for a while, many of you have asked if there’s a way to switch off those pesky human notifications and only get pinged for responses with contact details. To switch off (or on) human notifications, head to your Accoun

VideoAsk Product Digest - October 2022 📹product updates

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LizTech Community Advocate

If you’re working in an organization with a lot of workspaces or you’re the one managing those workspaces, you know it can be tedious to manually send workspace invites to your team members. We’ve made life a little easier for you with our new feature allowing your organization members to find workspaces and request access to them on their own! Take a look at the video below for more information on this feature: STEPS Click in the search bar on the upper left-hand corner. Next, type in the name of the workspace you’re looking for. Typing in the partial name should bring up a list of workspaces with the corresponding text or browse available workspaces in your organization. Then, click the option to join the workspace and wait for the workspace owner to grant your request. Once you’ve been accepted, you’ll receive an email like this: If you’re the one approving the invite, the invitee will automatically be added to the lowest permission, “can view,” which you can modify if you’

New Feature! Discover and ask to join shared workspacesProduct update

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LizTech Community Advocate

Hello, hello, community members! Occasionally, you may want to share your forms with another person to review or give feedback without allowing them the ability to edit the form or download results. Thankfully, we have a new user role available for these situations - our workspace viewer role! Anyone with a Plus plan or higher can utilize this role. This feature is great if you have a consultant, team member, or anyone else that needs access to review the form. Those with this assigned role can view forms, results, and access the share settings, but they can’t edit the form or export the results. One thing to note about this feature - this role does count towards your user count. Check out the video below to learn how to assign this role and how typeforms are shown to the assignee. To assign this role to an organization member or a new member, Click on the + button to add a new member to the workspace or to update the role of a new member. Next, choose the option, “can view”

New! Workspace Viewer Rolenew feature

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GraceVideoAsk Community Advocate

Hello and welcome to the September Product Digest! If you’ve had a little break for the summer, we hope you’re feeling rested and ready to dive back into creating some cool new videoasks 😎 We’ve been continuing to make little tweaks and updates, so let’s take a look at what’s new this month 👀 Screen sharing gets a makeover This one has been a big contender on the VideoAsk feature request board, so we were extremely excited for the new screen share updates to go live! Previously, when using the screen share function within VideoAsk, that’s all you could do, simply share your screen. Now you can use picture in picture mode to show your face as you explain your screen shares, adding that extra personal touch to the video. If you don’t need or want to record yourself (we all have bad hair days let’s face it) you can switch face recording off and go back to a classic screen recording. If you’re a keen user of the screen sharing function you’ll also notice some updates to the way it loo

VideoAsk Product Digest - September 2022 📹product updates

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LizTech Community Advocate

Our newest integration for lead generation and eCommerce is here - Square Online! If you’re an avid user of Square or run your shop using Square Online, you’ll love this integration for gathering new leads and suggesting products to your visitors. You’ll need two things to get started with this integration: A Free Typeform account A Free Square Online account If you’re planning to recommend products, you’ll need at least one online store with a published product. Now that you’ve got those ready, let’s dive in! Getting started Before you connect to Square, it may be helpful to narrow down what outcome you’d like your Typeform to have. Would you rather obtain new leads? Or recommend products? Based on the goal of your form, we have some handy templates for you below. Product Recommendation Quiz Template Ecommerce Lead Generation Quiz Template Customer Onboarding Form Template Services Quote Form Once you’ve narrowed down your goal and built you

New integration! Connect typeforms to your Square Online store

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LizTech Community Advocate

This post makes it official. Summer is over. But don’t worry - feature releases from the product team aren’t! The product team has been reading through your requests and developing improvements throughout the builder to make the experience even better for you. As we begin to prepare for Fall, let’s take a peek back at all the new things this summer brought us. Response Tags If you’ve been looking for a way to organize and sort through your results, the response tags are your answer! In your Results panel within the table view, you’ll find the option to add tags to different responses and you can then use the filter option to search through your tags accordingly. Read more about this feature in our Help Center post here. Ability to Remove Question Numbers You asked, we listened! It’s now possible to remove the question numbers on your form. This can come in handy for a multitude of reasons, in particular for folks with longer forms. You don’t want to scare anyone off by those questi

Typeform August Product Digestproduct updates

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LizTech Community Advocate

Hey all! The product team is coming in hot with another new feature this bright and sunny summer day (well at least here in Chicago it is)! When adding answer options to the ranking block, you now have the option to randomize those answers. On the live version of the form, the answer options will appear in that randomized order. Take a peek at how this feature works in the video below: To read more about using our ranking block, check out our Help Center article here. Don’t forget to let us know how you use this feature and any feedback you have as well!

New!!! Now you can randomize answers on a ranking block 🔀Product update

4377

LizTech Community Advocate

Comin’ in fresh from the product team is our new NPS question block! It’s easy to set up – all you have to do is add the block to your form to begin collecting feedback from your respondents. Embed an NPS question into an email There are plenty of ways to use this block within your form and out of your form, such as with our email embed. Embedding your NPS form into an email is as easy as clicking a button! (No, really, that’s all you have to do). 1. First, add the NPS block to your form. Be sure to click the publish button afterwards! 2. Next, head to the Share panel to grab the code for your email. 3. Finally, add the code in your email builder! In my video below, I’ve added this into Mailchimp, but you can connect this to any email service provider that allows HTML code. Note you can’t add this into a Gmail, Outlook, or Yahoo Mail account. Connect an NPS question to your eCommerce tool Want to take this a step further? Try adding it to your eCommerce platform, such as Shopif

New Question Block! Gain More Insight through the NPS Block ✨New feature

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jake.moodyTypeform

Hey all, I'm Jake and I'm a Product Manager on the Subscriptions team here at Typeform. I just wanted to drop by and give you a heads-up to say we're making some changes to our account plans for new customers. Don't panic – if you're an existing paying Typeform customer these changes won't affect your plan, but we want to make sure you're aware of what's happening so you don't get confused by folks talking about plans you've never heard about (yet!) These are the key points we can share with our community as of today: We're in the process of rolling out new account plans, revisiting our pricing options to make sure each plan offers as much value to users as possible and provides a better foundation for the exciting new product features that are in the making. We will notify you by email once the new plans are available to you, but again, if you are a paying customer, you will not be forced to move to the new plans if you don’t want to. As part of the changes, our current pla

New Pricing Plan Updates

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GraceVideoAsk Community Advocate

Hi Community and friends! 😎 This month the team have been busy updating and refining some key features in VideoAsk 🛠 Let’s dive straight in and take a look at what’s new! 🏊 Builder controls Can we fix it? Yes, with the new drag and drop system in the VideoAsk builder, we can! For those of you that have been using VideoAsk for a while, you’ll be familiar with the build area where you create, record and edit your videoasks: Now you’ll notice there’s a floating control panel on the left-hand side making it easy to drag and drop new steps into the flow, plus you can skip recording the video, making it quick and easy to plan out your videoasks before customizing and refining them. 👀 If you’re new to VideoAsk and want to familiarise yourself with the builder, check out our Help Center article here on how to get started. Add or edit contact details We’ve been making some changes to the way you can edit contact details in VideoAsk, and it’s now possible to assign or create contacts from

VideoAsk Product Digest - August 2022 📹product updates

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LizTech Community Advocate

The feature many of you have been requesting in the community for some time now is here - the option to remove question numbers from typeforms! There are plenty of reasons you might want to remove question numbers, such as if you have a long form and don’t want your respondents to be intimidated by the length. Or, maybe you want to remove them simply for stylistic purposes. Whatever your use case, you can now remove them with just the click of a button. Let us know how this feature works for you! We’d love to see what you do without those question numbers on the form.

It's here! You can now remove question numbers 🤗New feature

47416

GraceVideoAsk Community Advocate

Hey everyone! Summer’s here 🌞 and we’re cranking up the temperature with some hot off the press VideoAsk updates! Reply with audio Up until now, as a creator we’ve only had the option to reply to respondents using video. Now you can just as easily send them a quick audio message, so you can keep the conversation going even if you’re not camera ready! 📹 Let’s take a look at how it works: Manually add contacts to VideoAsk After the success of importing your Typeform contacts to your VideoAsk account you can now manually add a contact into your Contacts list! Simply head to your Contacts list and click on the Add button: From here you can enter the Name, Email and Phone Number (email address is the only required field at this stage) Once they’re in your contacts list you can kick off a conversation by sending them a direct video message! Template gallery improvements We’ve been making some changes to our template gallery over the past few months. If you’re new to VideoAsk or

VideoAsk Product Digest - July 2022 📹product updates

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LizTech Community Advocate

Summer is in full swing over here at Typeform, and I hope you’re out there enjoy the sunshine, the thunderstorms, and all the forms you’re building! Our product team has been running some beta tests this month so they can continue to roll out new features over the year. In the meantime, there are a few features we released this month that may come in handy while building your typeforms. Let’s dive in! Encourage Submissions 🚅 The proof is in the pudding, as they say, or in this case, the proof is in the number of people who have submitted your form. Turn on our new Encourage Submissions feature to provide social proof to your forms. This feature will show how many respondents have completed your form in real time, helping to encourage others to follow suit. Read more about this in our Help Center article here. Typeform in Linktree 🌳 Earlier this year, we announced an update to our Linktree integration that embedded the forms within your link. Now the feature has been officially rol

🗞 June Typeform Product Digest ☀️Product updates

11863

LizTech Community Advocate

April showers definitely brought May flowers this month because our product team rolled out five blooming releases! My favorite of them all is the conditional redirect, but you can read more about what that is a few paragraphs down. Let’s dive right in! Conditional redirect on completion ↪️ This is a BIG release this month, which I know lots of you have been asking for! Now, you can send your respondents to different URLs based on the answers they provide in your form. You can still add URLs to the ending screens, or you can redirect them automatically without needing to show them an ending screen first. One thing to note - this feature will only appear in newly created forms. Existing forms will be migrated from the original redirect feature to this one. Cookie consent banner 🍪 Meet GDPR privacy requirements by offering the option to display a cookie consent on your form. You can turn this feature on and off within your form settings as shown below.Read more about this feature in

🗞 May Typeform Product Digest 🐝Product updates

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GraceVideoAsk Community Advocate

Hello again, and welcome to the June Product Digest! 🌞 Now hold on to your sun hats, because this month we’ve got some cracking updates to share! 🤠 🎉 Import contacts from Typeform Cue fanfare - you can now import contact details from your typeform submissions to your VideoAsk contact list! This is great news for all those dual product users out there (and possibly a final push if you were on the fence about using the two together?) Once you’ve started collecting responses to your typeform you’ll be able to import the name and email address across to your VideoAsk contacts list and start asynchronous video conversations - taking the personal touch one step further. 📹 Let’s take a look at how it works: Imagine following up on leads with a personalized video message! Pretty cool right?! 😎 🔐 Private videoasks This one has been a popular feature request in the past, so we’re very excited to see it go live! You can now passcode protect your videoasks, useful if you need to share co

VideoAsk Product Digest - June 2022 📹product updates

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JackieProduct Manager

Hello there community!!! Hope you're having a happy hump day. Hopefully I can make it even happier with some good news from Typeform! I'm Jackie and I'm part of the Channel Experience team here at Typeform. We've been working on polishing up our Conversations feature and I'm delighted to announce it's now out of Beta and has officially been named da da da da da da daaaaa... 🥁🥁🥁🥁🥁 "Chat". OK, so the name might not win any prizes for originality – but we wanted something as clear as possible to describe a feature we believe will be a game changer for many of our customers. So, what is Chat? Essentially, it's a no-code chatbot builder within Typeform that allows you to turn your forms into beautiful conversational experiences that you can embed on your website. Here's a video showing some chatbots built with Chat to give you an idea of what I mean: Chat is included with your Typeform account and it's free to get started. As with typeforms, your chats can be integrated with other

Turn your typeforms into chatbots with our new Chat feature 💬Product News

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LizTech Community Advocate

If you’ve got an online business, you may have used Linktree on your socials. If you haven’t had a chance to use their service, I highly recommend taking a peek at their site here! Linktree is an easy-to-use platform that places all of your links in one page so you can direct your customers or followers to different links on your website based on the information they’re looking for. Our Linktree integration is even easier to use now. Before, you could add the Typeform URL to your Linktree account, and once your respondents clicked the link, they’d be taken to your typeform. Our latest update reduces the number of clicks it takes for your respondents to reach your form. Once you add Typeform to your Linktree account, the respondent will only have to click on the link and the form will appear in the same page without having to be redirected to a new window. Fancy, right? Take a look at how this integration update works below. How to use the Linktree integration in your business Lead

Newly updated - Our Linktree integration 🌳Product update

7136

LizTech Community Advocate

The Typeform product team has just made it even easier to set up logic jumps in your form by introducing the new Visual Logic Map. Now, you can see a map of how logic is set throughout your form and make changes to it if you need to. While this may seem like an easy feature to code right in, it took the product team some heavy lifting to find the perfect way to blend in editing features to the map. Watch the video below to learn more about this new feature and how it was built! How to use the Visual Logic Map Thankfully, it’s super easy to access the editor while viewing your map: 1. When you’re in the logic editor, click on any of the questions you want to edit. 2. A panel will appear on the side of the builder and you can edit the logic as you see fit there. See a question that should connect to another one? You can click and drag the + button to connect two questions together. 3. Be sure to click the save button for your changes to go live! Learn more! Dive even further into

Under the Hood - A closer look at our new visual logic map 🔎 🧑‍🔧New feature

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