Product updates

Hello everyone!  We’ve reached October with its falling leaves and pumpkin harvests (depending on where you are in the world...) so of course it’s time for another product update! 🎃  New Gallery View You may have noticed a new look to the way videoasks are displayed in folders. We’ve created a new gallery style overview so you can easily navigate between videoasks and see which ones have new interactions.There’s also a search bar so you can find the videoask you need, and you can click on the 3 dots to edit, move, duplicate or share your videoask.  If you would like to learn more about viewing your videoasks and finding everything you need in your VideoAsk account, check out this handy Help Center guide for more information. Tips & tricksHow to add a logo to your videoask How to create and organize folders in VideoAsk How to mark interactions as read or unread Restrict access to your videoask with a passwordCheck out October’s videoask of the month featuring a VideoAsk collaborati

Happy official Fall, Typeform community! We’ve packed away our swimsuits for the season and dusted off our sweaters to curl into while creating typeforms.  Now that we’ve properly mourned the end of summer, our product team has begun releasing new features for this upcoming Fall era.  I’m positive you’re all going to find these features handy, so let’s dive right in! View a user's last login First on our list is the ability to view the date of an organization member’s most recent log into their account. This feature is available on Plus plans and higher.  You can find this feature under the “Organization Members” section of your account settings.  Learn more about this feature in our community post here and read the nitty gritty details in our Help Center article here.  Chat GPT plugin Whether you’ve been a ChatGPT fanatic or you’re testing out the AI waters, our ChatGPT plugin is certain to help you build forms faster! If you have a general idea of the form you’d like to create, insta

Our product team is kicking off fall with some leftover summer heat by introducing their first new feature of Fall… …. One that many of you have been wanting for a long, long time…. …drumroll please… …support for right to left languages! As we’re just getting started with RTL, our product team has added Arabic as the first support RTL language.  Very special shoutout to @Karine  and @jvh  and to all of you for providing so much feedback on this. They’ve taken all those comments and turned it into a feature I know you’ll love.  Take a peek at the video, courtesy of Joyce, to learn more.   To use this feature,  First, navigate to the settings of your form  Then, select Arabic as your language.   Be sure to publish the changes to your form!  You’ll notice that all of the notifications on your form will update automatically.   The questions and answers can be typed using an Arabic keyboard.  As always, let us know what you think of this feature and how you’re using it. We’re working on mak

Hello Typerform aficionados!Have you heard about this thing called AI? 😅Seems like it has been taking the world recently. Right? We got to play our part in this new AI wave, and today, I am excited to share our plugin for ChatGPT 🎉If you are unfamiliar with ChatGPT, it’s a chat interface where you interact with an LLM (large language model) developed by OpenAI. Since its launch, people have been using it for all kinds of things: asking about historical facts, helping draft an email, helping structure a school essay, or even running a business.So why not use it to create and design typeform? 🤩Install the Typeform plugin for ChatGPT, authorize your Typeform account, and chat naturally to it. Want to create a form?Give some context and ask ChatGPT for help:Examples:“I am organizing a conference, and I want to gather sponsorship interest. Could you help me create a form to collect leads from potential sponsors”“I am helping my local school to organize their next potluck party. I want to

Hey Community! September is here already, where has the time gone?!  If you took some time off over the summer we hope you’re feeling refreshed and ready to get back to creating some cool videoasks! 😎 So, what’s new in VideoAsk I hear you cry!   New VideoAsk Dashboard  The new dashboard view allows you to check activity on your latest videoask. It gives you an overview from the last 30 days so you can quickly check how your videoask has been performing. To see the dashboard, click the new icon on the left, just below the search bar. From here you’ll be able to check some general metrics, an overview of responses and the number of new contacts collected in the past month:   If you need a more in-depth look at metrics you can click the purple links. For more information on the new dashboard check out the Help Center guide here.And to learn more about VideoAsk metrics check out this article.  Latest Tips & Tricks How to use a template in VideoAsk How to find everything in your VideoA

Happy May, Typeformers! With a new month comes new announcements, and with heavy hearts, we are depreciating Chat UI. What began as an internal experiment blossomed into a new type of interaction for your respondents. While we’ve loved having many of you utilize Chat UI in your businesses, we haven’t found it increasing your response rates as we’d like.  Here’s everything you need to know about Chat UI sunsetting: The whyThere are a few reasons why we’ve decided to part ways with the Chat UI. The most important reason is that we’ve found low usage and completion rates for those who have turned their Typeforms into the Chat UI. Additionally, the Chat UI wasn’t able to support various features we know you love, like the Calendly integration or payments.  Important datesYou’ll be receiving communications from us over the next few months, but here are some important dates you need to know:  May 2nd-9th: We will inform all customers that currently use the Chat UI feature about the upcoming

Hi everyone!  This month sees the release of a brand new feature! 🎉 AI Summaries Got a bunch of new video or audio responses in your inbox but you’re short on time? Now you can get a quick written summary of the message thanks to a bit of AI magic ✨Simply select the response you want to check, and you should see the new AI BETA icon on the right:  Just click the button and watch as a pop up appears with a summary of your message:  Once the summary is generated you can go back to it any time to give yourself a quick refresher on the message.  This will be especially useful if you’re in a place where you can’t listen to audio (maybe you forgot your headphones and you’re on the train!) or if you already watched the video, but need a quick reminder before replying to the person that sent the message. Feedback Wanted This month the VideoAsk product team is also asking for your feedback. If you are currently using both Typeform and VideoAsk, or considering using both products we would love

 Hey Community!  Summer has arrived over in my corner of the world, so I’m just going to imagine we’re all chilling by a pool while we catch up on the latest VideoAsk updates 😎  What’s new? 👀 Pause/resume video recording If, like me, you tend to record directly through VideoAsk using the webcam option, you'll be pleased to hear you can now pause while recording. This is going to be pretty handy if you suddenly forget an important bit of information or need to sneeze and you don’t want to re-record the whole video!  You should now see the pause option appear as you begin recording a video:  Simply click on the pause button, and then when you’re ready to jump back into the video click resume:  You’ll still be able to review the video and re-record if needed before you commit to anything, which is especially handy when sending replies!  For more info on selecting a video footage source, check out our Help Center article here. This feature is currently only available to creators when rec

Hola hola, Typeformers! Our product team is back with a handy new feature some of you have been requesting - the ability to see when your team members last logged into their account.  If you’re on our Plus plan or higher, you automatically have access to this feature now in your account.  To find when a user last logged in, First, go to your account settings  Then, click on Organization Settings → Members  Finally, you’ll be able to see the last login date of each organization member.   Easy as summer pie! As always, let us know how you’ve been using the feature and drop any comments/questions/feedback in the thread below.  

Hey, Typeformers! If you love spending time in Gmail but want to organize it like a CRM system, then check out our new Streak integration.  Streak is a handy Gmail add-on that allows you to organize your inbox according to your business, whether that’s tracking leads, managing projects, hiring talent,, or anything else your business needs. You can read more about Streak here.  To amp it up another level, you can now use Typeform's streak integration to include submitted data into your pipelines.   Take a peek at how to use this integration in the video by Amy from the Streak app team themselves!  As always, let us know what you think of this integration and drop any questions in the comment section below.  

Typeformers, we’re officially into the summer season! For those of you who are still working this summer season, we’ve released a bunch of new features to help you breeze through your form creation so you can spend more time outdoors.  With that, let’s take a peek at what our product team dropped last month! Google Drive V2 Our Google Drive integration has been updated and made much easier to use. Now, you can connect to Google Drive directly in the question blocks rather than having to head to the Connect panel.  Take a peek at what’s new in our Google Drive integration here and read more in our Help Center article here. Slack V2We also updated Slack with plenty of features you’ve all been requesting such as the ability to send responses to multiple channels and direct messages as well as the option to answer the form directly in Slack.  Learn more about our updates to the Slack integration here and how to connect the integration in our Help Center article here.  Eureka Surveys Integr

Hello, wonderful Typeform community! If you read our post here or attended our webinar last month, you might have seen us using a new AI feature, Smart Content Optimization. If you’re wondering what on Earth this is, you’re in for a treat! Writing questions succinctly isn’t everyone’s strongest quality, so we’ve made it easier for you by using AI to provide suggestions for shortening your questions while making it clear what you’re asking based on the data our models have learned from other typeforms.  This feature will appear when you type a question that has more than ten words. Take a peek at how it works below!  To use this feature, when ten or more words are typed into a question, three little purple stars will appear.   Then, a newly generated question will appear. You can accept or reject this suggestion.   And that’s it! As always, let us know what you think of this feature in the comments thread below.  

Happy official summertime, Typeform Community! And with summer comes, a boatful of new features. Our latest one, the Lead Qualification block, will help you  save some time so you can be out in the sun while the leads roll in.  If you work in any B2B company, you know that some leads are better than others. Instead of wasting time trying to figure out which leads to contact first, we’ve lightened the workload for you. With the Lead Qualification block, you can set scoring based on answers to specific questions on your form and then send customized responses according to the lead score.   Getting started is easy! All you have to do is:  First, add the “Lead Qualification” block to your form.  You can do this by clicking the + button on the upper-lefthand corner of the builder.  Next, assign scores to the relevant question answers.  You can assign scores to some or all of the questions on your form, depending on how you have decided your lead scoring.   Finally, create follow-up actions 

Back in December, we teased that a new version of the Mailchimp would be released in January, and I’m happy to announce V2 is here! The updated integration is packed with new features and updates to existing ones, so let’s dive in.  Or, if you’d rather, watch the short video here for a quick walkthrough:   Shorter setup No more sifting through multiple pages. Now, you can set up the Mailchimp integration in one go. Authenticate your connection to Mailchimp, choose your audience, and map fields fast.   Tag responses Previously, you could only tag an entire question, regardless of how the respondent answered the form. Now, you have the option to tag specific responses to further segment your email marketing campaigns.  Edit the integration If you change anything about your form or decide to alter anything on the Mailchimp side of things, don’t worry! You can now edit the integration after you’ve connected it.    Collect all the dataYes, you read that right! Every field is now supported i

Hello Typeform Community!  Attention all Slack users 📣  Our Research and Development team has recently updated Tyepform’s Slack integration, meaning there are some cool new things you can do with the two products! Watch the video below to learn more about all the new features in this update or scroll through them below. You can also find more in-depth information in our Help Center article here.   Route responses to multiple channels or direct messages Previously, responses could only be sent to one channel, but now you can send to as many as you’d like, including direct messages. Channels can be added in the integration setup process.   Edit the integration If you find yourself needing to add channels, remove channels, or make any changes to the integration, you can easily edit it within the Connect panel by clicking the “Edit” button.   And that’s all, folks! As always, drop any comments or feedback in the thread below.  Want more integrations?It’s not just Slack you can connect to

Hello, typeformers! If you already received an email informing you about an update to our Google Drive integration, this is old news to you but still important news! Our product team has updated the Google Drive integration with lots of new features. You’ll need to update your current connection to the new version (labeled V2) by June 16th, 2023 in order to continue sending files to your Google Drive account.  Watch the video to learn more about what new features you can expect or scroll through them below. You can also read our in-depth help center article here.   Send files directly to your Google Drive folderWe’ve made it even easier to connect files to Google Drive by providing the Google Drive as its own file upload option. You can select the option under the question blocks like this:  Edit the integration and organize files into your Google Drive faster The updated integration will allow you to scroll through your folders as if you were in your Google Drive itself.   Additionall

Typeform community, I’ll be totally honest. The Research and Development team has been working on so many new features these last few months that I completely forgot to publish a product digest last month. Alas, here we are with all of the news about Typeform released both in April and May. Let’s dive on in! AI Features This is absolutely one of my favorite announcements this year by a long-shot - all of our upcoming AI features!  Dan from product shared a few upcoming AI features as well as an option to sign up for future AI feature notifications.  If you missed this post, check it out here.  Conditional Follow-UpsIf you’ve been wanting to send different emails based on answers (or other criteria), this feature is for you. Earlier this year we released conditional follow-ups, giving you the ability to send more personalized emails after respondents have answered your form.  Read more about this feature here.  Integration Deprecation NoticeWith new features unfortunately comes the time

Hey Community 😁As we head towards the halfway point in the year we wanted to reflect on all the cool stuff we've released in case there's something you missed!  Here's a roundup of all the VideoAsk updates and feature releases for 2023 so far in one handy video guide:  New stuff in VideoAsk:Respondent Email Confirmation to put your respondent’s mind at easy 💌 New Look Share Panel to make sharing a piece of cake 🍰 Collapsible Side Menu to save space in your account 💡 Unread Menu Count so you don’t forget to check for new responses ❗ Adjust Video Position to get the best fit for your videoask 📽 Embed Preview to visualize your videoask embedded on your website 💻 Mute/Unmute Videos well, this one explains itself! 🔕 The VideoAsk team has been focusing on simplifying the creation process and making things easy to organize in your VideoAsk account to help streamline and beautify the building experience!  As always, we would love to hear what you think so feel free to drop any questions

If you’re embedding your form in an email or on a website, you may have had a tricky time figuring out how to actually do that. Thankfully, Typeform is giving you a helping hand by providing instructions based on the type of embed and where you’re embedding the form, organized by platform.  All of this is available now right in the Share panel so it’s easy for you to find. Take a peek at the video below to learn where to find these steps:  As always, drop any feedback or comments in the thread below!

Hello, Typeformers!In case you didn’t see the news, the Typeform Labs team is working on a new product to make forms even more conversational – formless.  If you’d like to take a guided tour of Formless and discover the ethos behind it, join Typeform Co-Founder @dokuniev  and the Typeform Labs team live on Thursday, June 1st at 12pm EST/ 9am PST/ 6pm CET.  Following the webinar, you’ll receive immediate access to the alpha version to begin testing the product for yourself 😀 Sign up for the live webinar here and see you all Thursday!

Typeform Community, we’re strolling into summer hot with new updates! (Yes, bad joke, I know.) Many of you have requested variations for viewing the forms in your workspace, and our research and development team have delivered!  Currently, the default view is a grid view like this:     From now on, all new Typeform accounts will now have a list view as a default like this:   The best part about this update is you’ll see even more information about your forms at a glance, including the number of questions, responses, the completion rate, when the form was last updated, and the connected integrations! If you don’t have the list view as your default yet, you can quickly toggle between the two views like this:   As always, let us know if you have any feedback or comments in the thread below.  

Typeformers, it’s nice to see you on the community! I’m Dan, a Lead Product Manager at Typeform responsible for the form creation experience and capabilities. We’ve been building intelligence into Typeform for years, but with the release of Large Language Models like OpenAI’s GPT the pace of development is dizzying. As such, we’re focussing in on a couple of areas:How can we make it as easy as possible to build a beautiful, high performing form in a fraction of the time? How does this new technology change the way we think about collecting and understanding data? We know our users are busy, and so we’ve been working hard to build out those AI features to build better, quicker. Before we release them, we want to give you a sneak peek into what we’re working on.  Here’s a preview at what’s coming:  Optimize question copy Well written, and concise questions makes responding to forms easier and results in more form submissions. Our AI model analyzes your question copy and suggests possible

Hey everyone! 👋 We’re flying under the radar with May’s VideoAsk Product Update, blink and you’ll miss it, but it’s a goodun!  If you’re familiar with the video controls on a videoask you’ll know that you can turn on/off closed captions, speed up playback or switch on/off full screen mode.  Well now we’ve added one more to the list - MUTE/UNMUTE! 🔇  Creators and respondents can now mute or unmute a video during playback, adding that extra level of control to your video watching experience 😎 Keep your eyes peeled for more updates coming through over the next few months, and as always let us know your feedback in the comments below ⬇️ ⭐️ Check out May’s videoask of the month featuring a great example of how to use VideoAsk to capture leads.⭐️ And don’t forget to join us for our live workshop this Thursday! VideoAsk Academy - Breaking the ice with VideoAsk 🎓

We are officially done with the first quarter of the year and into the next! It’s been a busy quarter here at Typeform, so I’m sure it’s been busy for all of you Typeformers out there, too. We had plenty of new feature releases the last few months. To give you a central spot to check out all the new features, we’re starting a new Quarterly Typeform Roundup! Check out the video below to see a brief demo of each of them (and hear about some upcoming webinars and features!) or glance through the list of new features below.    New Question Fields Address BlockAsk for the essentials all at once, pick which fields to require, and hide the fields you don’t need in the Results panel. New Form Settings Accessibility CheckerCreating accessible forms is just as important as having an accessible website, so we’ve made it easier for you to ensure your forms can be completed by all.Disable AutosaveYou can now stop pending responses from popping up the next time someone opens your typeform.Hide/Show

Hola hola Typeform community! Our product team released a new setting to your form that you may find in handy if your respondents need the ability to scroll through required questions before answering them. The previous behavior of our forms forced the respondent to answer a required question before navigating to the next. Now, with this new toggle, you can allow your respondents to move past a required question to view all questions on the form and return back to it when they’re ready to provide an answer.  It’s a quick toggle on/off to adjust this setting.  I’ve also made a handy video below so you can see how this feature works.   As always, drop any feedback or comments in the thread below.