Happy Spring, Typeform community! The Research & Development team is coming in bloom this season with a new feature that many of you are going to love - conditional follow ups!
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If youāve used our notifications feature before, you might be familiar with sending emails after a respondent submits the form. With our new follow-ups feature, you can send different emails based on answers, both on the respondent side and the creator side.
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Watch the video below for more information on what this looks like.
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To start using this feature,Ā
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Click on the gear settings in the form builder. Then, click on āFollow upsā
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Next, click on the + button to begin creating your follow-up sequence.Ā
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Choose the condition youād like the email to send under and create-away! Our building will allow you to edit the email plain text, but you can add your own HTML or CSS to enhance the design.Ā
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You can rename your follow-ups by clicking on the three dots like this:Ā
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Interesting use cases
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There are plenty of great use cases for this new feature, but here are some of my favorites:Ā
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Send a self-notification to different sales managers in your company based on the responses to a specific question or multiple questions.Ā
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Send an email to your respondent based on their answers. If youāve got a lead form, you could send an email with more information about a particular service, information about your company, or different calendars to schedule meetings accordingly.Ā
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Send a notification to a contractor on your team based on answers - a great option if youāve outsourced some of your work!
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Send a notification to your email account and create a workflow accordingly using integrations such as Mailchimp, Zapier, or Hubspot.
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We hope you love this feature! For those of you already using it, let us know what youāre using it for, and as always, drop any feedback in the comments.Ā
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