Isn’t the thank you screen supposed to be included in the free plan ? So far it’s not :(

But the opposite is mentioned in the features comparison

It’s also my impression that the Thank You Screens are included in the Free Plan

Perhaps @Mariana  can clarify 

Hey @valentin1454. What @Gabriel mentioned is correct! Using the new free plan, you'd have multiple ending screens. 

Have you tried to add them and it didn't work? If so, do you mind sharing a screenshot? We'll be happy to look into this! 

@Mariana Sure thank you for responding that quickly. I have the old builder and do not see any “multiple ending screens”

Maye you transfer my account to the new interface maybe ?

Cheers!

Hey @valentin1454. Thanks for sharing the screenshot. =)

This is because you're on the legacy free plan, not the new one. This is one of the changes we have made to make our customers' lives better! \o/ If you upgrade and then downgrade your account, or if you create a new one, you'll start using the new free plan and you'll see it's possible using thank you pages. Let us know how it goes! 

Hello,
I'm on the free plan and don't have the new features. I would like to join the paid plan, but the plans are not up to date yet. I am in Canada, does that make any difference?

We were starting using Typeform and subscribed the Professional plan monthly. We were looking to pass to yearly this month. Is this still feasible? how? thanks

Hi @camillegravel.com The pricing for those in USD pricing (which includes Canada, as we don’t currently accept Canadian Dollars yet) has gone live today. 

@lakecomofoodtour within your account, you should still be able to change to yearly by going to Settings → Account + Billing → Change Plan. Let me know if you can’t find those settings!

Hi everyone! I wanted to let you know that our new Basic, Plus, and Business plans are available in all regions. New customers will see these plans when they go to purchase a Typeform subscription. 

If you are already a customer, your plan will not change. You can stay on your current pricing as long as you want. If you would like to change your subscription, you will see the new plans as options. You can find all the details in our Help Center. 

Hello Liz, actually this is not correct. As the professional plan is no longer available when i try to switch to yearly I am asked to change plan, I cannot stay subcribed to the professional plan

Hi @lakecomofoodtour Ah, got it - I see. I’m afraid since the plan is retiring, it isn’t possible to change to this plan without changing to a new plan. But if you have any other questions, please let us know.

I’ve been a member for many years. You said that the new plans would’nt affect the old but now a lot of the features that I used to have no longer work. It’s forcing me to upgrade. Are my previously created forms not gonna function correctly because of this?  One feature is the logic  jumps where if the customer answer with a specific answer, they get forwarded to a custom page. I had the feature before, not it tells me that I have to upgrade, but what happens to my previously created forms. Do they no longer forward?

Hi @luxtress Thanks for stopping by the community. Do you mind sharing what features aren’t working for you and what plan you’re on? Thanks!

yes logic  jumps where if the customer answer with a specific answer, they get forwarded to a custom page. 

Hi @luxtress what plan are you on? 

pro plan