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Share your videoask

Share your videoask

Questions about sharing and embedding your videoask

78 Conversations
363 Replies

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78 Conversations

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Angella ConrardExplorer

posted in Share your videoask

I have a lot of abandonment from my videoask - ideas?

I thought I’d get some abandonment, but it seems I get more than those that submit their info. In my video, I clearly say, I cannot answer their questions or send them info unless they share their info. Does anyone have examples of a high rate of response video?

2 days ago

HOIExplorer

asked in Share your videoask

Overlay text not working on live videoask

Overlay text works perfectly when I test it in the build mode and even in Preview mode. But it does not come up in the live videoask.I am on the “start” plan, Could that be the issue?

5 days ago

VideoOostExplorer

asked in Share your videoask

Videoask auto jumps to fullscreen

When i select a option in our embedded videoask on a page in our app. It auto jumps to fullscreen. That's something i don't want. The best is to keep it inside the border (so not fullscreen). Is there a way to fix that.

6 days ago

JimboExplorer

asked in Share your videoask

Reply to many: when connecting to a new videoask, can the name and email information be embedded?

I am using videoask as a way to interact with people in keynotes. I would like to “reply to many” with an additional videoask… When I tried this, everyone had to retype their personal information. Is there a way I can reply to many with a videoask where they do not need to re-enter their details? Thanks.

8 days ago

Erik HunnesExplorer

asked in Share your videoask

Why does the movies appear different in Safari and Firefox vs Chrome

Hei! When i use ?fullscreen and ?justvideo i the code to the movies, they dosent appear the same in every browser.In Chrome its the way it should be, but in Safari and Firefox its not the same. ..Erik

1 month ago

Daniel HabichExplorer

asked in Share your videoask

Custom URL redirects to videoask website

Hey,We setup a custom Domain for a brand, if there is the videoask-slug behind the slash it works fine.According to https://www.videoask.com/help/branding/360046795732-how-to-set-up-a-custom-domain-in-videoask#h_01FXSREA77HZK43SYV4GHVJPDZ:~:text=https%3A//whatever.mydomain.com)%20will%20automatically%20redirect%20to%20your%20brand%27s%20redirect%20URL. It should redirect to the brands “redirect url” but it doesnt, instead it links to videoask.comThe Issue is in different brands. Anyone an idea ?

3 months ago

HaroldExplorer

posted in Share your videoask

JuliaRExplorer

asked in Share your videoask

On mobile answer icons on top of my video

Hello, what can I do if my answer icons ( video audio and text) are right on top of my video - I´d like them to be at the bottom of the screen

6 months ago

Michael SimmonsExplorer

asked in Share your videoask

How do you pass variables from URL through to embedded VideoAsk?

We use this functionality with Typeform and assumed the same functionality would work for VideoAsk, but it doesn’t seem to work quite the same. We created all the variable fields we need on the VA side, but that only seems to work if I’m sharing the VA link directly with the variables with theURL.

6 months ago

janettzhouExplorer

asked in Share your videoask

How to calculate how many times the videoask has been displayed

I really want to know how many times the videoask has been displayed before somebody land it? I can not find the related data in my website, and I would like to know if videoask has this data?

7 months ago

MarzenaExplorer

asked in Share your videoask

invite in bulk

Hi Can I invite candidates in bulk?

7 months ago

Mister Mac AdminExplorer

asked in Share your videoask

URL to a specific VideoAsk step?

I have a VideoAsk that has a “Video of the Week”, and then after that step, the can go to the ‘Archive’ and watch old Videos of the Week. Sometimes, I’d like to send my customer one of the old (‘archived’) Videos of the Week because it directly answers a question they have. Right now they have to go through the first, irrelevant video to get to the important video, which they then have to find by title. How can I just send them a link to the specific video I want them to see?Any suggested workflows? Am I right that a direct URL is not possible?

7 months ago

dgoldman20Explorer

asked in Share your videoask

Can a transcript of an original video posted (not a response) be accessed?

I see how transcript from responses are accessed, but there’s no way to access a transcript for the initial post. Is this how VideoAsk is supposed to work? Or am I missing something?

7 months ago

Jeanne DimmickSharing wisdom

asked in Share your videoask

Videoask Widget is overlaid with next Videoask Widget -how to dismiss first?

I have added a Videoask widget to the bottom of my page - the little circular one that pops out from the corner of the page. Then I added one on the next page. And the next. I did a little code to embed a page number in each, so I know which page people were on when they send me the customer service request. The problem is this: As a person works down the page menu on the side of my site, the first widget doesn’t disappear. It stays. On the next page, the second widget just appears over it. Then the third on the third page, etc. It doesn’t visually look like a problem since they’re all the same size and shape, but my concern with this is the following: If someone hits the minus sign to dismiss one, the others are still there (you’d have to hit the minus sign several times to get rid of them all) then the person might click the one from 2 or 3 pages ago, and my automated customer service process will not reflect the correct page/question that the customer was asking about. Is there a

8 months ago

GraceCommunity Advocate

published in Share your videoask

How to share your videoaskF.A.Q.

So you’ve finished creating your videoask, and now it’s time to start collecting responses!Let’s take a look at some of the different ways to share your videoask Share the URL link Each videoask has it’s own unique URL, you can find this URL in 3 different places:Once the videoask is live, and before you receive any responses, you’ll find the link in the inbox here: As soon as you start receiving responses, those options will disappear, but fear not you can find everything you need for sharing in the Share & Embed button: From here you can copy the link any time, add variables to your url, and grab the code for sharing via email, or embedding your videoask as a widget or iframe on a website. The final place to find the url is in the build area - you have two options here, one to open the live videoask, or if you just want to test it out without submitting any responses, hit the preview button Top tip! If you want to share your videoask to do some testing with your team befor

3278

8 months ago

Barney KellyExplorer

asked in Share your videoask

Creating a one-time Videoask sharing link

Hi Videoask community, Is it possible to send one-time Videoask URLs to recipients? I have a specific use-case where I only want my customers to be able to access a Videoask once, without the ability to share it with others.I have resorted to manually changing the password on a set date, but this obviously isn’t practical, nor logical. Any suggestions would be hugely appreciated! Thanks, Barney

8 months ago

AnggikurniaExplorer

posted in Share your videoask

curl --location -g 'https://api.videoask.com/me?Authorization=Bearer%20{{token}}'

8 months ago

Joshua HamiltonExplorer

posted in Share your videoask

anonymous replies help

Hi, I just received my first testimonials and a couple are anonymous. And they aren’t showing up at all. Wondering if it’s something I’m doing on my end or if they just are having trouble loading …

9 months ago

Ros PlaceExplorer

asked in Share your videoask

Can I create a private repeat Use VideoAsk link?

Hello there fantastic people! Does anyone know if it is possible to create a clients a videoask link that they can use repeatedly? Like their own channel with me? Thank you very much for your help in advance. Ros Place x

9 months ago

TomShackExplorer

asked in Share your videoask

Screen jumps straight down to videoask

Hi, could someone help? I’ve embedded a videoask as an iframe half way down my website homepage. Unfortunately, when this page loads it’ll jump straight down to the videoask and miss out all the info above. It does this with all iframe embedding on desktop but never on mobile. Is there a way to fix this? Thanks

9 months ago

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