Share your videoask

Questions about sharing and embedding your videoask

  • 75 Conversations
  • 327 Replies

75 Conversations

Pamela Stanson
Pamela StansonExplorer
asked in Share your videoask

Need help on audio response to a videoask survey

I am trying to respond to a videoask survey. I can record video but there is no audio. My mic is on and the equipment showing in settings is correct. Something is mentioned in the video from the survey taker about choosing from the options below but there are no options showing. The survey taker support says something about making sure their mic is on as well as mine but there is no option to turn their mic on. My system is android. Help!

4
Liz
Community Team
6 months ago
Ally Ryde
Ally RydeExplorer
asked in Share your videoask

Widget on Wordpress site is showing blank

I have a videoask widget on my wordpress page. The widget shows fine, but when you click on it, it opens only a blank page, n way to ask a question or create a video.  Any one else have this problem? Thanks

20
Grace
Community Team
6 months ago
Ali Mir
Ali MirExplorer
asked in Share your videoask

How do you embed specific Videoask question without answer or flow?

I’m able to embed question video without the answer by adding the ?justvideo variable, but how do I change the question video to display a different question (ex instead of the first question, display second or third or fourth)?

2
andrew_videoask
Typeform
6 months ago
Javier Alejandro Martin
Javier Alejandro MartinExplorer
asked in Share your videoask

Note getting answer options on desktop resolution.

https://neurotropy.com/qsm_quiz/cuestionario-de-neurotransmisiones/?result_id=643ebd72ca5ff Any idea why I am not able to see the different options for replying. I see them on mobile resolution

3
Grace
Community Team
6 months ago
Mathew Georghiou
Mathew GeorghiouExplorer
posted in Share your videoask

Videoask Feature Request: Show sender's name when using the reply by audio option

When I choose to reply to a sender by AUDIO, the full screen audio recorder covers and does not show the name of the sender. It would be nice to have the name visible so I can refer to it in my reply rather than have to write it down or memorize the name — particularly helpful when replying to a lot of people.When I choose to reply by VIDEO, the sender’s name remains visible — which is great, let’s do the same with AUDIO.Thank you.  

1
Grace
Community Team
6 months ago
Jaime Z Harris
Jaime Z HarrisExplorer
asked in Share your videoask

Removing Videoask as the URL

How do i remove or mask the URL showing videoask.com...I would like it to show my name instead

1
Grace
Community Team
7 months ago
C
CallieExplorer
posted in Share your videoask

question comments

I truly get confused on how to work with this tool I find at times.

4
Grace
Community Team
7 months ago
Dan L
Dan LSharing wisdom
asked in Share your videoask

Audio Broken on all videos

When I click play, the video plays with no sound and the play button is still on the screen with the video playing. I have to click play twice for the sound to work but when I click play the second time the video starts over from the beginning. This is only happening on mobile 

3
Grace
Community Team
7 months ago
Dan L
Dan LSharing wisdom
asked in Share your videoask

Audio Broken today (4/20/2023)

All my videosasks have no audio when I view them on mobile, but when I view on desktop everything works fine.  Is there an outage or glitch thats causing this? Ive tried multiple phones and browsers on mobile and all are having the same problem (no audio on the videos). 

10
Dan L
7 months ago
S
SonnelandExplorer
asked in Share your videoask

How to make Videoask widget float throughout my site?

I want my Videoask to “Make your videoask  float (...)throughout your site until clicked on”. Learn more”The “learn more”-link goes to this page, but I can’t find anything about it there. https://www.videoask.com/help/embed/360059030911-embed-a-videoask-widgetI use Wordpress.What can I do to make the widget show on all pages on my site? Thank you from Norway

5
S
7 months ago
Louise Comtat
Louise ComtatExplorer
asked in Share your videoask

Share video with questions and answers

Hi,  I’d like to share the video of my interview to people, with both the questions and the answers following the questions. Is it something that exist or do I have to create the video on my own? Thanks,Kind regards,

2
Grace
Community Team
7 months ago
madein84
madein84Explorer
asked in Share your videoask

Unable to Send a video ask Via email

I keep getting an error message  when trying to share via email in the app.The email that generates has nothing it in and when i go back to the video ask app, it says opps you need to set up your email.  I tried a test email and it just sends a blank email.I haven't found any instructions anywhere on additional app/email set up . the app is up to date. is there something I need to set up to make this work in the app? Could you direct me to instructions for sending video ask in the app specifically. This is referring to sending a new video ask specifically.. not replying to someone that has responded to. replys are working fine. 

11
Liz
Community Team
8 months ago
alyssamm
alyssammExplorer
asked in Share your videoask

VideoAsk Available offline?

Is VideoAsk available to be used offline?I require it to be available offline as it will be used in remote regions, many of which don't have phone signal nor internet to connect to.  

3
Grace
Community Team
8 months ago
Joshua colella
Joshua colellaExplorer
asked in Share your videoask

Affiliate for VideoAsk?

How long does the process take to be approved as an affiliate link to share with others?

2
Grace
Community Team
8 months ago
Jamie Buttigieg
Jamie ButtigiegExplorer
asked in Share your videoask

This site can't be reached - Video ask not sharable

 I’ve set up a video ask, but keep getting this message when i use the share link: This site can’t be reached.    

7
Grace
Community Team
8 months ago
ChristianBenjumea
ChristianBenjumeaExplorer
asked in Share your videoask

Remove name and email from answers

Hello,Is there any way we can show the answers of our videoask without showing the name and email of the users who record it? We activated the skip data collection option and disabled “collect contact details on this step” but still when we show the answers this type of info is shown (name + email of the user).Thanks! 

5
Grace
Community Team
8 months ago
Mathew Georghiou
Mathew GeorghiouExplorer
asked in Share your videoask

Videoask Feature Request: Allow me to reply with text not just video and audio

I would like the option to reply to submitters with a text message rather than just video and audio.Thanks for listening :-)

1
Grace
Community Team
8 months ago
tiresidedown
tiresidedownExplorer
posted in Share your videoask

Using VideoAsk in email for everyday comms, not just marketing

Some of my team is 7h ahead, and I love video for high-fidelity comms. I’m fishing for tips. I’m a new user and I’m recording videos and sending via Google workspace emails and then fielding responses in VideoAsk.. Is there a slicker way? Grazie

1
Grace
Community Team
9 months ago
Alex Salzman
Alex SalzmanExplorer
asked in Share your videoask

remove the videoask logo

How we can remove the videoask logo in email embed

6
B
9 months ago
Jake Oreskovich
Jake OreskovichExplorer
asked in Share your videoask

Affiliate Link

Hi, I would like to embed my affiliate link so that it’s the branded VideoAsk logo that appears on the bottom right of my current videos. I can’t seem to find how I would go about doing this. Any guidance would be appreciated! 

2
Grace
Community Team
9 months ago
levent veli
levent veliExplorer
asked in Share your videoask

Wix Mobile Site VideoAsk Does not Start to Play

Hello,I have embedded a videoask to my wix (editor x) site as a frame, not a widget. It works smoothly on the desktop version. However, the video does not start to play after the press on the mobile version of the site.What can I do about it?Thanks!

8
levent veli
10 months ago
H
HJH3Explorer
posted in Share your videoask

Wire Fraud

What is the best legal resource to investigate wire fraud?

3
Grace
Community Team
10 months ago
David Younger
David YoungerExplorer
asked in Share your videoask

Videoask for a word press webpage?

I am learning about embedding a Videoask template on my website product page.  Are all of the templates displayed to the lower right of the page or is there a way to have the widget displayed as a section in the webpage?  Also, can different product pages have their own specific videoask for testimonials on that specific product only?  Thanks! 

1
P
10 months ago
Monica Rojas
Monica RojasExplorer
asked in Share your videoask

Contact form

We are having troubles with the contact form, at the building stage it seems like added, but then when we receive responses they come anonymous. Anyone knows something about how to fix this issue? 

2
Liz
Community Team
10 months ago
yoav attias
yoav attiasExplorer
asked in Share your videoask

Can I disable auto cropping for respondent?

Is there a way for the respondents screen to fit the whole video? It is cropped now but records in 16x9. 

7
andrew_videoask
Typeform
10 months ago

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