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Share your videoask

Share your videoask

Questions about sharing and embedding your videoask

90 Conversations
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90 Conversations

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JuliaRExplorer

asked in Share your videoask

On mobile answer icons on top of my video

Hello, what can I do if my answer icons ( video audio and text) are right on top of my video - I´d like them to be at the bottom of the screen

252

1 year ago

Michael SimmonsExplorer

asked in Share your videoask

How do you pass variables from URL through to embedded VideoAsk?

We use this functionality with Typeform and assumed the same functionality would work for VideoAsk, but it doesn’t seem to work quite the same. We created all the variable fields we need on the VA side, but that only seems to work if I’m sharing the VA link directly with the variables with theURL.

513

1 year ago

janettzhouExplorer

asked in Share your videoask

How to calculate how many times the videoask has been displayed

I really want to know how many times the videoask has been displayed before somebody land it? I can not find the related data in my website, and I would like to know if videoask has this data?

323

1 year ago

MarzenaExplorer

asked in Share your videoask

invite in bulk

Hi Can I invite candidates in bulk?

293

1 year ago

Mister Mac AdminExplorer

asked in Share your videoask

URL to a specific VideoAsk step?

I have a VideoAsk that has a “Video of the Week”, and then after that step, the can go to the ‘Archive’ and watch old Videos of the Week. Sometimes, I’d like to send my customer one of the old (‘archived’) Videos of the Week because it directly answers a question they have. Right now they have to go through the first, irrelevant video to get to the important video, which they then have to find by title. How can I just send them a link to the specific video I want them to see?Any suggested workflows? Am I right that a direct URL is not possible?

1053

1 year ago

dgoldman20Explorer

asked in Share your videoask

Can a transcript of an original video posted (not a response) be accessed?

I see how transcript from responses are accessed, but there’s no way to access a transcript for the initial post. Is this how VideoAsk is supposed to work? Or am I missing something?

6910

1 year ago

Jeanne DimmickSharing wisdom

asked in Share your videoask

Videoask Widget is overlaid with next Videoask Widget -how to dismiss first?

I have added a Videoask widget to the bottom of my page - the little circular one that pops out from the corner of the page. Then I added one on the next page. And the next. I did a little code to embed a page number in each, so I know which page people were on when they send me the customer service request. The problem is this: As a person works down the page menu on the side of my site, the first widget doesn’t disappear. It stays. On the next page, the second widget just appears over it. Then the third on the third page, etc. It doesn’t visually look like a problem since they’re all the same size and shape, but my concern with this is the following: If someone hits the minus sign to dismiss one, the others are still there (you’d have to hit the minus sign several times to get rid of them all) then the person might click the one from 2 or 3 pages ago, and my automated customer service process will not reflect the correct page/question that the customer was asking about. Is there a

793

1 year ago

AnggikurniaExplorer

posted in Share your videoask

curl --location -g 'https://api.videoask.com/me?Authorization=Bearer%20{{token}}'

572

1 year ago

Barney KellyExplorer

asked in Share your videoask

Creating a one-time Videoask sharing link

Hi Videoask community, Is it possible to send one-time Videoask URLs to recipients? I have a specific use-case where I only want my customers to be able to access a Videoask once, without the ability to share it with others.I have resorted to manually changing the password on a set date, but this obviously isn’t practical, nor logical. Any suggestions would be hugely appreciated! Thanks, Barney

631

1 year ago

Joshua HamiltonExplorer

posted in Share your videoask

anonymous replies help

Hi, I just received my first testimonials and a couple are anonymous. And they aren’t showing up at all. Wondering if it’s something I’m doing on my end or if they just are having trouble loading …

1621

1 year ago

Ros PlaceExplorer

asked in Share your videoask

Can I create a private repeat Use VideoAsk link?

Hello there fantastic people! Does anyone know if it is possible to create a clients a videoask link that they can use repeatedly? Like their own channel with me? Thank you very much for your help in advance. Ros Place x

384

1 year ago

TomShackExplorer

asked in Share your videoask

Screen jumps straight down to videoask

Hi, could someone help? I’ve embedded a videoask as an iframe half way down my website homepage. Unfortunately, when this page loads it’ll jump straight down to the videoask and miss out all the info above. It does this with all iframe embedding on desktop but never on mobile. Is there a way to fix this? Thanks

222

1 year ago

Rey De Los SantosExplorer

asked in Share your videoask

Hello - New Contacts Not Being Displayed But Shows as Part of the Total Contacts (on top)

Hello All, We are new to VA. It appears to allow us to add a New Contact but the New Contact is not being displayed. On top it shows a total of 10 Contacts but only 6 are displayed. I cannot seem to find a solution in the self-help or community forum. Thanks so much. rey

494

1 year ago

NirYogevExplorer

asked in Share your videoask

video response crash on mobile android

Every time I video response on android, it crashes and restarts the form again

23023

1 year ago

Thiago LimaExplorer

asked in Share your videoask

Como inserir em um Ecommerce?

Bom dia. Eu gostaria de inserir alguns vídeos, utilizando o Typeform, na página de produto de um ecommerce, ou seja, como se fosse uma foto, mas na verdade é um vídeo. Basicamente, quando a pessoa acessar um produto específico, ter uma miniatura com o vídeo e se ela der play, irá passar um vídeo falando do produto. Sem que a pessoa precise responder nada, apenas passa o vídeo. É possível? Google translate: I would like to insert some videos, using Typeform, on the product page of an ecommerce, that is, as if it were a photo, but in fact it is a video. Basically, when a person accesses a specific product, has a thumbnail with the video and if they press play, a video will show talking about the product. Without the person having to answer anything, they just play the video. It's possible?

413

1 year ago

Vatrice ChestnutExplorer

asked in Share your videoask

Video appears disproportionate in email

When I embed a VideoAsk in an email, the video appears disproportionate. How can this be corrected?

7010

1 year ago

Jenny RutlandExplorer

asked in Share your videoask

Videoask

How do I get the thumbnail preview for videoask to appear at the bottom of my website in a little circle?I see many people have done this but im not sure how to go about it.

271

1 year ago

Pamela StansonExplorer

asked in Share your videoask

Need help on audio response to a videoask survey

I am trying to respond to a videoask survey. I can record video but there is no audio. My mic is on and the equipment showing in settings is correct. Something is mentioned in the video from the survey taker about choosing from the options below but there are no options showing. The survey taker support says something about making sure their mic is on as well as mine but there is no option to turn their mic on. My system is android. Help!

594

1 year ago

Ally RydeExplorer

asked in Share your videoask

Widget on Wordpress site is showing blank

I have a videoask widget on my wordpress page. The widget shows fine, but when you click on it, it opens only a blank page, n way to ask a question or create a video. Any one else have this problem? Thanks

27319

1 year ago

Ali MirExplorer

asked in Share your videoask

How do you embed specific Videoask question without answer or flow?

I’m able to embed question video without the answer by adding the ?justvideo variable, but how do I change the question video to display a different question (ex instead of the first question, display second or third or fourth)?

382

1 year ago

Javier Alejandro MartinExplorer

asked in Share your videoask

Note getting answer options on desktop resolution.

https://neurotropy.com/qsm_quiz/cuestionario-de-neurotransmisiones/?result_id=643ebd72ca5ff Any idea why I am not able to see the different options for replying. I see them on mobile resolution

333

1 year ago

Mathew GeorghiouExplorer

posted in Share your videoask

Videoask Feature Request: Show sender's name when using the reply by audio option

When I choose to reply to a sender by AUDIO, the full screen audio recorder covers and does not show the name of the sender. It would be nice to have the name visible so I can refer to it in my reply rather than have to write it down or memorize the name — particularly helpful when replying to a lot of people.When I choose to reply by VIDEO, the sender’s name remains visible — which is great, let’s do the same with AUDIO.Thank you.

191

1 year ago

Jaime Z HarrisExplorer

asked in Share your videoask

Removing Videoask as the URL

How do i remove or mask the URL showing videoask.com...I would like it to show my name instead

171

1 year ago

CallieExplorer

posted in Share your videoask

question comments

I truly get confused on how to work with this tool I find at times.

384

1 year ago

Dan LSharing wisdom

asked in Share your videoask

Audio Broken on all videos

When I click play, the video plays with no sound and the play button is still on the screen with the video playing. I have to click play twice for the sound to work but when I click play the second time the video starts over from the beginning. This is only happening on mobile

443

1 year ago

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