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Share your videoask

Questions about sharing and embedding your videoask

  • 98 Conversations
  • 448 Replies
98 Conversations
H
HOIExplorer
asked in Share your videoask
Overlay text not working on live videoask

Overlay text works perfectly when I test it in the build mode and even in Preview mode. But it does not come up in the live videoask.I am on the “start” plan, Could that be the issue?

857
Grace
Community Team
VideoOost
VideoOostExplorer
asked in Share your videoask
Videoask auto jumps to fullscreen

When i select a option in our embedded videoask on a page in our app. It auto jumps to fullscreen. That's something i don't want. The best is to keep it inside the border (so not fullscreen). Is there a way to fix that.   

1546
Grace
Community Team
Jimbo
JimboExplorer
asked in Share your videoask
Reply to many: when connecting to a new videoask, can the name and email information be embedded?

I am using videoask as a way to interact with people in keynotes.  I would like to “reply to many” with an additional videoask…  When I tried this, everyone had to retype their personal information.  Is there a way I can reply to many with a videoask where they do not need to re-enter their details? Thanks.

759
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Community Team
Harold
HaroldExplorer
posted in Share your videoask
Feature request: unique invitation links that can only be used once

I’m looking for a way within VideoAsk to invite people to answer a VA with a unique invitation link, that they can only use once.So the idea is that we only have to record the VA once, but instead of sharing the general VA link we create unique links to share with specific people that expire once they completed it (to prevent that people can submit it twice).This way we won’t have to duplicate the VA - and all responses come in in the same place.This would be interesting for use cases like those below:Tests (exams) Applications Payed services, for example like Cameo

30410
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Community Team
Rani Bender
Rani BenderExplorer
asked in Share your videoask
collect video testimanials without loggin in requirement

Hi, We are using videoask to collect video testionials from our users but our flow is different and we do not need our user to enter an personal details nor is he required to log in inorder to provide his testimnial.while working with the AI it seems that loggin in is a must in order to provide a testimanial - does it make sense? can you please direct me to the part in teh documintation which bypasses the requirement of videoask repsonders to any type of of a loggin please

391
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Community Team
Dario Guerreiro
Dario GuerreiroExplorer
posted in Share your videoask
Not getting any Contacts !

finding it really strange Ive had 685 clicks to video ask plenty interaction but not one person has left details ! even with a offer for discount after they complete 3 questions. Does anyone have some Ideas of how I can improve these bad results ??  

625
Grace
Community Team
SA Institute
SA InstituteExplorer
asked in Share your videoask
Client Keeps Getting Logged Out

Hi,We have a VideoAsk that’s 5 blocks (20 pages) and is around 20 minutes long. One of our clients has been logged out after finishing the 4th block/video and then they’re taken to the ending screen. They haven’t been able to view that 5th video yet.  Just wondering if anyone else had a similar problem or if there’s any reason this could be happening? Thanks!

444
Liz
Ex–Typefomer
P
PlanetLIVEExplorer
posted in Share your videoask
Content blocked on Embeddiing on email - Help needed!

When i am embedding this code in my email, then the error is showing "this content is blocked. Contact the siteowner to fix the issue" Here is the iframe HTML code:<iframe src="https://www.videoask.com/ftzuo8dfx" allow="camera *; microphone *; autoplay *; encrypted-media *; fullscreen *; display-capture *;" width="100%" height="600px" style="border: none; border-radius: 24px"></iframe> 

551
Grace
Community Team
eliko101101
eliko101101Explorer
asked in Share your videoask
Low page performance while using Videoask widget

Hi, we are using videoask widget on our home page https://www.halo-lab.com, but we noticed low performance of this page. Maybe someone had noticed the same and know a solution? 

1294
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Community Team
JuliaR
JuliaRExplorer
asked in Share your videoask
On mobile answer icons on top of my video

Hello, what can I do if my answer icons ( video audio and text) are right on top of my video - I´d like them to be at the bottom of the screen

282
Grace
Community Team
Michael Simmons
Michael SimmonsExplorer
asked in Share your videoask
How do you pass variables from URL through to embedded VideoAsk?

We use this functionality with Typeform and assumed the same functionality would work for VideoAsk, but it doesn’t seem to work quite the same. We created all the variable fields we need on the VA side, but that only seems to work if I’m sharing the VA link directly with the variables with theURL. 

573
Grace.H
Typeform
janettzhou
janettzhouExplorer
asked in Share your videoask
How to calculate how many times the videoask has been displayed

I really want to know how many times the videoask has been displayed before somebody land it? I can not find the related data in my website, and I would like to know if videoask has this data?

393
Liz
Ex–Typefomer
Marzena
MarzenaExplorer
asked in Share your videoask
invite in bulk

Hi Can I invite candidates in bulk?

383
Liz
Ex–Typefomer
Mister Mac Admin
Mister Mac AdminExplorer
asked in Share your videoask
URL to a specific VideoAsk step?

I have a VideoAsk that has a “Video of the Week”, and then after that step, the can go to the ‘Archive’ and watch old Videos of the Week.  Sometimes, I’d like to send my customer one of the old (‘archived’) Videos of the Week because it directly answers a question they have. Right now they have to go through the first, irrelevant video to get to the important video, which they then have to find by title.  How can I just send them a link to the specific video I want them to see?Any suggested workflows? Am I right that a direct URL is not possible?

1253
Mister Mac Admin
dgoldman20
dgoldman20Explorer
asked in Share your videoask
Can a transcript of an original video posted (not a response) be accessed?

I see how transcript from responses are accessed, but there’s no way to access a transcript for the initial post. Is this how VideoAsk is supposed to work? Or am I missing something?

7610
Liz
Ex–Typefomer
Jeanne Dimmick
Jeanne DimmickSharing wisdom
asked in Share your videoask
Videoask Widget is overlaid with next Videoask Widget -how to dismiss first?

I have added a Videoask widget to the bottom of my page - the little circular one that pops out from the corner of the page. Then I added one on the next page. And the next. I did a little code to embed a page number in each, so I know which page people were on when they send me the customer service request.  The problem is this: As a person works down the page menu on the side of my site, the first widget doesn’t disappear. It stays. On the next page, the second widget just appears over it. Then the third on the third page, etc.  It doesn’t visually look like a problem since they’re all the same size and shape, but my concern with this is the following: If someone hits the minus sign to dismiss one, the others are still there (you’d have to hit the minus sign several times to get rid of them all) then the person might click the one from 2 or 3 pages ago, and my automated customer service process will not reflect the correct page/question that the customer was asking about.  Is there a

803
Grace
Community Team
A
AnggikurniaExplorer
posted in Share your videoask
curl --location -g 'https://api.videoask.com/me?Authorization=Bearer%20{{token}}'

curl --location -g 'https://api.videoask.com/me?Authorization=Bearer%20{{token}}' 

602
Liz
Ex–Typefomer
Barney Kelly
Barney KellyExplorer
asked in Share your videoask
Creating a one-time Videoask sharing link

Hi Videoask community, Is it possible to send one-time Videoask URLs to recipients? I have a specific use-case where I only want my customers to be able to access a Videoask once, without the ability to share it with others.I have resorted to manually changing the password on a set date, but this obviously isn’t practical, nor logical. Any suggestions would be hugely appreciated! Thanks, Barney

721
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Community Team
Joshua Hamilton
Joshua HamiltonExplorer
posted in Share your videoask
anonymous replies help

Hi, I just received my first testimonials and a couple are anonymous. And they aren’t showing up at all. Wondering if it’s something I’m doing on my end or if they just are having trouble loading … 

2011
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Community Team
Ros Place
Ros PlaceExplorer
asked in Share your videoask
Can I create a private repeat Use VideoAsk link?

Hello there fantastic people! Does anyone know if it is possible to create a clients a videoask link that they can use repeatedly? Like their own channel with me? Thank you very much for your help in advance. Ros Place x

454
Grace
Community Team
TomShack
TomShackExplorer
asked in Share your videoask
Screen jumps straight down to videoask

Hi, could someone help? I’ve embedded a videoask as an iframe half way down my website homepage. Unfortunately, when this page loads it’ll jump straight down to the videoask and miss out all the info above. It does this with all iframe embedding on desktop but never on mobile. Is there a way to fix this? Thanks

262
Liz
Ex–Typefomer
Rey De Los Santos
Rey De Los SantosExplorer
asked in Share your videoask
Hello - New Contacts Not Being Displayed But Shows as Part of the Total Contacts (on top)

Hello All,  We are new to VA.  It appears to allow us to add a New Contact but the New Contact is not being displayed.  On top it shows a total of 10 Contacts but only 6 are displayed.  I cannot seem to find a solution in the self-help or community forum. Thanks so much. rey 

544
LeeW
NirYogev
NirYogevExplorer
asked in Share your videoask
video response crash on mobile android

Every time I video response on android, it crashes and restarts the form again 

26123
Grace.H
Typeform
Thiago Lima
Thiago LimaExplorer
asked in Share your videoask
Como inserir em um Ecommerce?

Bom dia. Eu gostaria de inserir alguns vídeos, utilizando o Typeform, na página de produto de um ecommerce, ou seja, como se fosse uma foto, mas na verdade é um vídeo. Basicamente, quando a pessoa acessar um produto específico, ter uma miniatura com o vídeo e se ela der play, irá passar um vídeo falando do produto. Sem que a pessoa precise responder nada, apenas passa o vídeo. É possível? Google translate: I would like to insert some videos, using Typeform, on the product page of an ecommerce, that is, as if it were a photo, but in fact it is a video. Basically, when a person accesses a specific product, has a thumbnail with the video and if they press play, a video will show talking about the product. Without the person having to answer anything, they just play the video. It's possible?

463
Grace
Community Team
Vatrice Chestnut
Vatrice ChestnutExplorer
asked in Share your videoask
Video appears disproportionate in email

When I embed a VideoAsk in an email, the video appears disproportionate. How can this be corrected?  

7810
Grace
Community Team

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