Share your videoask
Questions about sharing and embedding your videoask
- 75 Conversations
- 327 Replies
I am trying to respond to a videoask survey. I can record video but there is no audio. My mic is on and the equipment showing in settings is correct. Something is mentioned in the video from the survey taker about choosing from the options below but there are no options showing. The survey taker support says something about making sure their mic is on as well as mine but there is no option to turn their mic on. My system is android. Help!
When I choose to reply to a sender by AUDIO, the full screen audio recorder covers and does not show the name of the sender. It would be nice to have the name visible so I can refer to it in my reply rather than have to write it down or memorize the name — particularly helpful when replying to a lot of people.When I choose to reply by VIDEO, the sender’s name remains visible — which is great, let’s do the same with AUDIO.Thank you.
When I click play, the video plays with no sound and the play button is still on the screen with the video playing. I have to click play twice for the sound to work but when I click play the second time the video starts over from the beginning. This is only happening on mobile
I want my Videoask to “Make your videoask float (...)throughout your site until clicked on”. Learn more”The “learn more”-link goes to this page, but I can’t find anything about it there. https://www.videoask.com/help/embed/360059030911-embed-a-videoask-widgetI use Wordpress.What can I do to make the widget show on all pages on my site? Thank you from Norway
I keep getting an error message when trying to share via email in the app.The email that generates has nothing it in and when i go back to the video ask app, it says opps you need to set up your email. I tried a test email and it just sends a blank email.I haven't found any instructions anywhere on additional app/email set up . the app is up to date. is there something I need to set up to make this work in the app? Could you direct me to instructions for sending video ask in the app specifically. This is referring to sending a new video ask specifically.. not replying to someone that has responded to. replys are working fine.
Hello,Is there any way we can show the answers of our videoask without showing the name and email of the users who record it? We activated the skip data collection option and disabled “collect contact details on this step” but still when we show the answers this type of info is shown (name + email of the user).Thanks!
Some of my team is 7h ahead, and I love video for high-fidelity comms. I’m fishing for tips. I’m a new user and I’m recording videos and sending via Google workspace emails and then fielding responses in VideoAsk.. Is there a slicker way? Grazie
I am learning about embedding a Videoask template on my website product page. Are all of the templates displayed to the lower right of the page or is there a way to have the widget displayed as a section in the webpage? Also, can different product pages have their own specific videoask for testimonials on that specific product only? Thanks!
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