Share your videoask

Hey,We setup a custom Domain for a brand, if there is the videoask-slug behind the slash it works fine.According to https://www.videoask.com/help/branding/360046795732-how-to-set-up-a-custom-domain-in-videoask#h_01FXSREA77HZK43SYV4GHVJPDZ:~:text=https%3A//whatever.mydomain.com)%20will%20automatically%20redirect%20to%20your%20brand%27s%20redirect%20URL. It should redirect to the brands “redirect url” but it doesnt, instead it links to videoask.comThe Issue is in different brands. Anyone an idea ?

I’ve sent out a ton of videoask links for job applicants and I’m getting a ton of people saying the app freezes or the video freezes.  Anybody else have this issue?  If so, is there a fix?

I thought I’d get some abandonment, but it seems I get more than those that submit their info. In my video, I clearly say, I cannot answer their questions or send them info unless they share their info. Does anyone have examples of a high rate of response video? 

Overlay text works perfectly when I test it in the build mode and even in Preview mode. But it does not come up in the live videoask.I am on the “start” plan, Could that be the issue?

When i select a option in our embedded videoask on a page in our app. It auto jumps to fullscreen. That's something i don't want. The best is to keep it inside the border (so not fullscreen). Is there a way to fix that.   

I am using videoask as a way to interact with people in keynotes.  I would like to “reply to many” with an additional videoask…  When I tried this, everyone had to retype their personal information.  Is there a way I can reply to many with a videoask where they do not need to re-enter their details? Thanks.

I’m looking for a way within VideoAsk to invite people to answer a VA with a unique invitation link, that they can only use once.So the idea is that we only have to record the VA once, but instead of sharing the general VA link we create unique links to share with specific people that expire once they completed it (to prevent that people can submit it twice).This way we won’t have to duplicate the VA - and all responses come in in the same place.This would be interesting for use cases like those below:Tests (exams) Applications Payed services, for example like Cameo

Hi, We are using videoask to collect video testionials from our users but our flow is different and we do not need our user to enter an personal details nor is he required to log in inorder to provide his testimnial.while working with the AI it seems that loggin in is a must in order to provide a testimanial - does it make sense? can you please direct me to the part in teh documintation which bypasses the requirement of videoask repsonders to any type of of a loggin please

finding it really strange Ive had 685 clicks to video ask plenty interaction but not one person has left details ! even with a offer for discount after they complete 3 questions. Does anyone have some Ideas of how I can improve these bad results ??  

Hi,We have a VideoAsk that’s 5 blocks (20 pages) and is around 20 minutes long. One of our clients has been logged out after finishing the 4th block/video and then they’re taken to the ending screen. They haven’t been able to view that 5th video yet.  Just wondering if anyone else had a similar problem or if there’s any reason this could be happening? Thanks!

When i am embedding this code in my email, then the error is showing "this content is blocked. Contact the siteowner to fix the issue" Here is the iframe HTML code:<iframe src="https://www.videoask.com/ftzuo8dfx" allow="camera *; microphone *; autoplay *; encrypted-media *; fullscreen *; display-capture *;" width="100%" height="600px" style="border: none; border-radius: 24px"></iframe> 

Hi, we are using videoask widget on our home page https://www.halo-lab.com, but we noticed low performance of this page. Maybe someone had noticed the same and know a solution? 

Hello, what can I do if my answer icons ( video audio and text) are right on top of my video - I´d like them to be at the bottom of the screen

We use this functionality with Typeform and assumed the same functionality would work for VideoAsk, but it doesn’t seem to work quite the same. We created all the variable fields we need on the VA side, but that only seems to work if I’m sharing the VA link directly with the variables with theURL. 

I really want to know how many times the videoask has been displayed before somebody land it? I can not find the related data in my website, and I would like to know if videoask has this data?

Hi Can I invite candidates in bulk?

I have a VideoAsk that has a “Video of the Week”, and then after that step, the can go to the ‘Archive’ and watch old Videos of the Week.  Sometimes, I’d like to send my customer one of the old (‘archived’) Videos of the Week because it directly answers a question they have. Right now they have to go through the first, irrelevant video to get to the important video, which they then have to find by title.  How can I just send them a link to the specific video I want them to see?Any suggested workflows? Am I right that a direct URL is not possible?

I see how transcript from responses are accessed, but there’s no way to access a transcript for the initial post. Is this how VideoAsk is supposed to work? Or am I missing something?

I have added a Videoask widget to the bottom of my page - the little circular one that pops out from the corner of the page. Then I added one on the next page. And the next. I did a little code to embed a page number in each, so I know which page people were on when they send me the customer service request.  The problem is this: As a person works down the page menu on the side of my site, the first widget doesn’t disappear. It stays. On the next page, the second widget just appears over it. Then the third on the third page, etc.  It doesn’t visually look like a problem since they’re all the same size and shape, but my concern with this is the following: If someone hits the minus sign to dismiss one, the others are still there (you’d have to hit the minus sign several times to get rid of them all) then the person might click the one from 2 or 3 pages ago, and my automated customer service process will not reflect the correct page/question that the customer was asking about.  Is there a

curl --location -g 'https://api.videoask.com/me?Authorization=Bearer%20{{token}}' 

Hi Videoask community, Is it possible to send one-time Videoask URLs to recipients? I have a specific use-case where I only want my customers to be able to access a Videoask once, without the ability to share it with others.I have resorted to manually changing the password on a set date, but this obviously isn’t practical, nor logical. Any suggestions would be hugely appreciated! Thanks, Barney

Hi, I just received my first testimonials and a couple are anonymous. And they aren’t showing up at all. Wondering if it’s something I’m doing on my end or if they just are having trouble loading … 

Hello there fantastic people! Does anyone know if it is possible to create a clients a videoask link that they can use repeatedly? Like their own channel with me? Thank you very much for your help in advance. Ros Place x

Hi, could someone help? I’ve embedded a videoask as an iframe half way down my website homepage. Unfortunately, when this page loads it’ll jump straight down to the videoask and miss out all the info above. It does this with all iframe embedding on desktop but never on mobile. Is there a way to fix this? Thanks

Hello All,  We are new to VA.  It appears to allow us to add a New Contact but the New Contact is not being displayed.  On top it shows a total of 10 Contacts but only 6 are displayed.  I cannot seem to find a solution in the self-help or community forum. Thanks so much. rey