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I’ve sent out a ton of videoask links for job applicants and I’m getting a ton of people saying the app freezes or the video freezes.  Anybody else have this issue?  If so, is there a fix?

Hi @Michael3316 welcome to the community 😊

Would you mind sharing any of the videoask links so we can take a look? 

Do you know at what point the videoask is freezing? If it’s on a particular step or after they take an action?

Thanks in advance!


Hi @Michael3316 I hope you’re doing well! Were you able to solve the issue? If you don’t mind sending the URL over, that would be helpful!


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