An enhanced support experience is coming your way!
On Tuesday the 1st of October at 15:00 CET, we’ll be performing a scheduled maintenance to upgrade our Live Chat services which will last about 2 hours and 30 min.
We’re making it easier for you to contact our live support team (if your plan supports live chat) or ask our handy bot questions about using Typeform. After Tuesday, you’ll be able to contact our support team via live chat through the link in your settings like this:
During the change window, users are not able to contact us via Live Chat. However, our Support Team is standing by to help you via email through our Contact Support Form.
We will be closely monitoring our systems and share further updates in the Community and on our status page if needed.
Should you see some errors, latency or impact of any kind regarding Live/Bot Chat services, after the change window, feel free to reach out to us at the above mentioned form.