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Email Confirmation of Form Submission?


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The people filling out my form aren't receiving a confirmation email to be sure their form submission went through. How do I turn email confirmations on?

Best answer by Liz

Hi @GINASCHEER Our article here can walk you through how to switch on respondent notifications. Just be sure to click the publish button after you’ve added this feature!

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Liz
Community Team
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  • Tech Community Advocate
  • 14642 replies
  • Answer
  • July 27, 2022

Hi @GINASCHEER Our article here can walk you through how to switch on respondent notifications. Just be sure to click the publish button after you’ve added this feature!


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1779 replies
  • August 1, 2022

Hey @GINASCHEER! Were you able to set up the respondent notifications? 


The provided link is dead, and I’m not having any luck finding out how to set up respondent notifications. Is this still an option?


john.desborough
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  • Certified Partner & Champion
  • 5214 replies
  • November 1, 2023
inquiring_minds wrote:

The provided link is dead, and I’m not having any luck finding out how to set up respondent notifications. Is this still an option?

@inquiring_minds  - it’s under Follow-ups on the settings menu… click the gear icon. select Follow ups, then create a follow-up. Select a trigger ie someone completes a form and then choose the appropriate action

 

des


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