Add form steps to dataLayer in GTM

Hi Manuel,

Welcome to the community! This is a bit too technical for me, however, if you cannot see two events, I suggest confirming if they are ‘required’ fields first and confirm any logic jumps you have going to and coming from the FirstInteraction. 

Hi Vicky,

Thanks for the reply! The forms we use are pretty simple and the process behind it straightforward. I don’t know what to check or change here. However, it does not look correct to have duplicate events going from one step to another.

None of the events holds any information behind in the dataLayer:

What I need is a single event with some information about the step in the dataLayer to send this data to my tracking and marketing tools. Using built in plugins in typeform is not an option, because of data privacy.

Best regards,

Manuel

Hi Manuel,

That is strange. If I may ask, what is the difference between uniqueEventID 73 and 88?

Hi Vicki,

That’s my initial question and I don’t know why my form sends two events in a row when moving forward. As you can I am also missing the event TypeformQuestionPassed.

Best regards,

Manuel

Hi @MTrykar have you solved your issue? 

I’m in the same spot and the support didn’t help me as they said they don’t support GTM integrations only the Google Analytics and Facebook ones.

Best,

Leandro

Ohhh sorry to hear that, I hope they come up with news soon 

Thanks,

Leandro.

Hi all,

Running into a similar issue as the above -- FirstInteraction firing twice. Any updates on this?

HI all, we had the same issue as above. Is there any solution yet?

Hi all,

The easiest solution (temporary fix) is to set your tag to fire once per page rather than once per event. This stops multiple tracking of ‘TypeformFirstInteraction’. I hope this helps.

Hello, did we ever get this fixed? I lose lead data if they don’t complete the ENTIRE Typeform. Crazy. 

I’m thinking if I can push the data layer from the form fields into GTM it would fix this. Any ideas? 

@Matt Bauman - break your form into a series of typeforms so that you capture the data at as many points as you choose to do so. 

I keep telling my clients, if people are dropping off the forms, is the offer compelling enough to keep them going through the form to the end? have we created enough interest for them to give us all the info? 

I also counsel clients that someone taking the form is NOT a lead until they click submit  If they are not interested enough to go to the end of the form, should we spend money chasing them? It helps to get them really focused on the intent of the form and the design of the questions, so that we CAN use a series of interconnected typeforms to capture info as they progress through .. 

des