I cant chose the free plan | Community
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Question

I cant chose the free plan

S

Hi.
I bought the paid plan and the next day I canceled the plan because I knew, I would not use it. But I didn´t finish the process and didn´t choose the free plan.

Right now I can't choose anything, everything is gray.

Can you help me, please?

2 replies

Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 15017 replies
  • March 14, 2024

Hi @Sabi Thanks for stopping by the community and sorry to hear about the troubles downgrading your account. Would you mind sending us a screenshot of what you’re seeing? 

Thanks in advance!

Life is a series of awkward moments separated by snacks.
Grace
Community Team
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  • Grace
  • Community Advocate
  • 2686 replies
  • March 26, 2024

Hey @Sabi how’s it going? Were you able to choose an option? Let us know if you still need help with this and if you’re still seeing a grey screen don’t forget to share a screenshot 😊

If cauliflower can become pizza, you my friend can do anything

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