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¡Upgraded and now my Typeforms don`t show!


I just upgraded to Plus plan, and when I try to publish there is one error telling me to upgrade to Premium to publish, when "Premium" doesn't even exist! I receive several daily enquiries. And our Typeforms are now deactivated, this is a HUGE problem for us. ¡Please help!

Best answer by john.desborough

@Sebastian Munoz - this is from another user

raise a help ticket using this link - that will get you to the support desk and they should be able to help quickly

 

des

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john.desborough
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  • Certified Partner & Champion
  • 5296 replies
  • Answer
  • July 29, 2021

@Sebastian Munoz - this is from another user

raise a help ticket using this link - that will get you to the support desk and they should be able to help quickly

 

des


Liz
Community Team
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  • Tech Community Advocate
  • 14962 replies
  • August 3, 2021

Hi @Sebastian Munoz Were you able to get ahold of the support team? :grin:


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • August 6, 2021

Hey @Sebastian Munoz! Hoping you're having a great day! :sunny:

I checked with our Support team and saw that your issue was resolved! Very happy for you! 

Let us know if you need anything else. :wink:


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