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Background image being cut off

  • February 8, 2022
  • 4 replies
  • 123 views

I’ve uploaded the imagery in the sizes noted in the help guide but no matter what, the bottom of the image keeps getting cut off on  the desktop version.  I’ve tried a variety of suggested sizes but still get the same result.

I’ve added the turquoise square into the middle of our preferred background as without it. the survey is too hard to read.  Is there anyway to upload just the background and have type form add a bar across to make the survey legible?

 

4 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14857 replies
  • February 9, 2022

Hi @MeredithK Welcome to the community! Could you provide the typeform URL so we can take a look? Thanks!


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1778 replies
  • February 17, 2022

Hey @MeredithK! How are you doing today? I was wondering if you could send us the URL of your form so we can investigate this issue? Looking forward to hearing back from you! :wink:


  • Author
  • Explorer
  • 5 replies
  • February 22, 2022

Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14857 replies
  • February 24, 2022

Thanks, @MeredithK for the screenshot, but we need the URL of the typeform to take a further look at this. 


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