I am sickened . I have not used this service at all and yet Typeform have taken yet another sub from my account . I noticed when I looked at my bill….and they don't do refunds? shameless ...absolutely shameless behaviour ….when so many business are struggling they won't honour a cancellation by offering a refund. ….so I get to downgrade and may even get to cancel but they wont refund .
BEWARE PEOPLE
DISGUSTED
Best answer by Gabi Amaral
Hey
I understand your frustration and I’d like to apologize for the situation. In these cases, the best thing to do is to reach out to our Support team and wait a little for their reply. I can assure you they will always do their very best to help out. 
I believe you posted this message before they had a chance to answer to your email. With that being said, I’ve just checked and confirmed that our billing team has sorted this situation for you. 
Wishing you all the best!
+5Hey
I understand your frustration and I’d like to apologize for the situation. In these cases, the best thing to do is to reach out to our Support team and wait a little for their reply. I can assure you they will always do their very best to help out.
I believe you posted this message before they had a chance to answer to your email. With that being said, I’ve just checked and confirmed that our billing team has sorted this situation for you.
Wishing you all the best!
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