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Integrating with salesforce without using a contact form in Typeform?

  • February 24, 2022
  • 1 reply
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Hi all, 

 

Due to some GDPR stipulations we are looking to use a Pardot form on our access page to our Typeform, to make sure personal data is input directly into Pardot / Salesforce without being captured with a Typeform info section. 

 

Are you able to add the answers captured in Typeform to this record without the personal data being entered into Typeform does anyone know? Example flow below.

 

 

We are also looking to try and ensure we are not including any additional technology if possible to make this work.

 

Thanks!

Best answer by mathio-tf

Hello @BI WORLDWIDE EMEA 

you can retrieve responses to your typeform via Responses API or Webhooks API and store them outside of Typeform. Once you save the response in your database you can delete the response from Typeform. It is not possible to completely avoid storing responses in Typeform.

However I think for GDPR purposes storing data in Typeform should be fine:
https://www.typeform.com/help/a/what-is-gdpr-360029580771/

 

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mathio-tf
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  • mathio-tf
  • Typeform
  • 888 replies
  • Answer
  • February 24, 2022

Hello @BI WORLDWIDE EMEA 

you can retrieve responses to your typeform via Responses API or Webhooks API and store them outside of Typeform. Once you save the response in your database you can delete the response from Typeform. It is not possible to completely avoid storing responses in Typeform.

However I think for GDPR purposes storing data in Typeform should be fine:
https://www.typeform.com/help/a/what-is-gdpr-360029580771/

 

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