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payment form isn’t working


Leslie MGB
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Hello all,

I think Typeform is great! My issue today is: in my fourth survey, the credit card payment question isn’t letting me change the amount to charge from €0 to $97.50, and I don’t know why. Can anyone help me solve this please? Thank you! 

Best answer by Leslie MGB

Hi Liz!

 

I think it was, gulp—user error. I was trying to fix it from my phone, but once I got onto my laptop, it was easy to solve. 
 

thanks for asking, and for the support. I have had my first paid client sign up, so it’s already working! 
 

warmly,

Leslie  

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12 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14960 replies
  • April 14, 2022

Hi @Leslie MGB Welcome to the community! How are you editing the charge? Any screenshots you can show would be helpful!


Leslie MGB
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  • Author
  • Socializer
  • 11 replies
  • April 14, 2022

Hi! Here is a screenshot—thanks, Liz!


Leslie MGB
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  • Author
  • Socializer
  • 11 replies
  • April 14, 2022

Trying again to add the image


Leslie MGB
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  • Author
  • Socializer
  • 11 replies
  • April 14, 2022

I figured it out!!!!! Thank you! 


Liz
Community Team
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  • Tech Community Advocate
  • 14960 replies
  • April 18, 2022

Happy to hear, @Leslie MGB ! What solved the issue? 


Leslie MGB
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  • Author
  • Socializer
  • 11 replies
  • Answer
  • April 18, 2022

Hi Liz!

 

I think it was, gulp—user error. I was trying to fix it from my phone, but once I got onto my laptop, it was easy to solve. 
 

thanks for asking, and for the support. I have had my first paid client sign up, so it’s already working! 
 

warmly,

Leslie  


Liz
Community Team
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  • Tech Community Advocate
  • 14960 replies
  • April 18, 2022

Hi @Leslie MGB Ah, that’s good to know. Thank you!

And yay!! Glad to hear that. How exciting! Do you mind sharing what kind of business/form you have? We’d love to know. 😀


Leslie MGB
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  • Author
  • Socializer
  • 11 replies
  • April 18, 2022

Hi Liz,

 

Thanks for asking! My company is a fintech startup called MultiGenerational.Black aimed at accelerating America’s journey to racial wealth parity by making stock market investing more accessible. The forms I have made have been sign ups for paid waitlists, and this current form is a registration for The MGB Investing Starter Kit Workshop. That link is here: 

 

Take a look at the website and/or form and let me know if you have any questions?

 

Typeform has been an essential part of our process—we launched two MVP’s using this platform, and have over 60 paid users! Thanks!!

 

Warmly,

Leslie 

 


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • April 19, 2022

Wooow @Leslie MGB! That's incredible! Why don't you share your use case on this thread? 
 

I'm sure everyone will be interested to know more about how you're using Typeform on your startup! See you in there!


Liz
Community Team
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  • Tech Community Advocate
  • 14960 replies
  • April 19, 2022

Oh wow! That’s incredible, @Leslie MGB !! Thanks for sharing!!


Leslie MGB
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  • Author
  • Socializer
  • 11 replies
  • April 19, 2022
Gabi Amaral wrote:

Wooow @Leslie MGB! That's incredible! Why don't you share your use case on this thread? 
 

I'm sure everyone will be interested to know more about how you're using Typeform on your startup! See you in there!

okay, I did it! so kind of you to ask. 


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • April 20, 2022

Yaaay, I just read it and reply @Leslie MGB! 😉