Workflow automation: VideoAsk responses to external contacts

Hi Andrew, great response, after looking into this further, a few follow up questions!

1. If I create a dedicated folder for each organization, does each leader count as one of the ‘10 users’ on the ‘Brand plan’ subscription?

2. When I invite a leader to their folder, would that UI/UX be a white-labelled experience, or is white-labelling only for participants who are responding to VideoAsk surveys?
3. It looks like you can duplicate a VideoAsk--can you duplicate an entire folder with multiple VideoAsks?

Edit: If i was just looking to give the leader the raw data, what would be the best way to do that? I think what I’m really after here is to use the folders in VideoAsk in a sub-account manner, where I’d have the master admin VideoAsk folder I would duplicate for each organization. 
 

Hi @Scotty16789 👋

1. That’s correct. You’d be limited to 10 users, unless you create a dedicated VideoAsk account for each client or upgrade to our Enterprise tier.
2. White-labeling is currently only available for respondents; it’s not currently available on the backend. However, I’ll add a +1 to this on our internal feature request board as full product white-labeling has been suggested in the past by other customers as well. 
3. Unfortunately, it’s not currently possible to duplicate a folder. However, you can manually create a new folder and then duplicate videoasks and move them into the folder. Keep in mind that duplicating a videoask will only duplicate the videoask steps and logic; it will not copy over the responses you’ve received in the original videoask.

Thank you Andrew, I have an inquiry out to the enterprise sales team and look forward to exploring further.

In the meantime, any other suggestions for ways to give the leader the raw data? I could create a Zap that pulls the respondent’s data into a google spreadsheet, and then find a way to match the domain’s of the respondent and the organization leader (maybe?) 

I think what I’m really after here is to use the folders in VideoAsk in a sub-account manner, where I’d have a master admin VideoAsk folder, where i could duplicate multiple VideoAsk’s, giving sub-account admin’s a white-labelled view-only access.

@Scotty16789 Happy to help! We’ve pinged the sales team, so they should get back to you soon 🙂

Regarding Zapier, it may be a challenge if you’re setting up a lot of videoasks. You can only automate one videoask for each Zap, as VideoAsk doesn’t currently support a webhook or trigger for all videoasks within your account.

If you only have a small number videoasks for each client/company, it may be best to simply create a separate Zap for each one of them. 

Understood, thank you Andrew, much appreciated!!