Answered

Free Plan to Basic Plan

  • 19 October 2022
  • 4 replies
  • 80 views
O

Hello,

I created a survey form in free-plan (which was limited with 10 questions). Then I switched to basic-plan today.

1. When I re-publish my survey form, it is still limited with 10 questions, and still displays “powered by Typeform” label, why?

2. Maybe basic-plan is not activated yet. After it is activated, will my Qr-code of the survey change? I have to print it now. 

Best regards

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Best answer by oguzi 20 October 2022, 10:07

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4 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @oguzi Without having access to your account, it’s a little difficult to tell what plan you’re on. When you go to Plan & Billing in your account, does it state that you’re on the Basic plan? 

Life is a series of awkward moments separated by snacks.
O

Yes. It says; “Typeform Basic”

O

It is solved. My mistake. Actually it was not limited to 10 questions. Because of the logic thing, I could see only 10. I corrected the logic flow. Now it works.

For the annoying “powered by” flag, I learnt that I need more than basic-plan to remove it :(

 

Thank you.

Liz
Rank
Userlevel 7
Badge +5

OH! Well that’s good to know, @oguzi . Thanks for sharing, and I’ll also pass along the feedback about the ‘powered by’ flag. 

Life is a series of awkward moments separated by snacks.

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