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Has anyone lost all their pictures? is this just my account or the platform?

  • 4 March 2021
  • 3 replies
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Y

Has anyone lost all their pictures? is this just my account or the platform? HELP

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Best answer by john.desborough 4 March 2021, 12:28

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Mariana
Rank
Userlevel 7
Badge +5

Hi @yvonne. Welcome to the Typeform Community! :relaxed:

 

Could you please clarify what images you're referring to? Are these pictures you've collected from respondents? Or these are images from picture choices/design of your form? If you could share a screenshot showing what you can see on your end, that would be super helpful too! 

 

Once we have more details about that, we'll be able to help further. =) 

Smile – sunshine is good for your teeth.
john.desborough
Userlevel 7
Badge +6

@yvonne  - a user here: all my images are in my gallery in the platform. 

 

i did have a notification that there was database maintenance that occurred overnight and was completed a while back.. that could potentially interrupted access

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
Mariana
Rank
Userlevel 7
Badge +5

Thanks for confirming, @john.desborough! :D All my images are in my gallery too.

 

But I'm confident we'll find out what happened with @yvonne soon  :muscle_tone1:

Smile – sunshine is good for your teeth.

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