Audio Broken on all videos | Community
Skip to main content
Answered

Audio Broken on all videos


Dan L
Forum|alt.badge.img+2
  • Sharing wisdom
  • 49 replies

When I click play, the video plays with no sound and the play button is still on the screen with the video playing.

 

I have to click play twice for the sound to work but when I click play the second time the video starts over from the beginning. This is only happening on mobile 

Best answer by andrew_videoask

This has been resolved 🙂

View original

3 replies

john.desborough
Forum|alt.badge.img+6
  • Certified Partner & Champion
  • 5306 replies
  • April 21, 2023

@Dan L - suggest raising a support ticket with the help desk. that would be the official channel for support… two vectors are better than one

des


andrew_videoask
Typeform
Forum|alt.badge.img+5

This has been resolved 🙂


Grace
Community Team
Forum|alt.badge.img+5
  • Community Advocate
  • 2686 replies
  • April 25, 2023

Looks like this one was linked to this thread

 

Thanks for flagging @Dan L let us know if you spot anything else 😊


Reply