Pasting Code in MailChimp doesn't work | Community
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Pasting Code in MailChimp doesn't work

A

I just get an error like this every time:

I’m just testing a one question multiple choice survey.

I can’t seem to raise a support request. Perhaps because I’m not on a paid account. But if this function doesn’t work, there’s no value in getting a paid account. 

Is there something simple I’ve overlooked or does this function just not work (I see it is Beta).

Thanks. 

 

Best answer by Liz

Hi @Archie Welcome to the community! Usually this error occurs when you are adding the Typeform email code with other code in the email. How are you adding the Typeform to your Mailchimp email? If you aren’t already, you’ll want to be sure that the only code in your email is the Typeform email embed code. 

Any screenshots you can provide of the code you’re adding would be handy! 

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    4 replies

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14892 replies
    • Answer
    • October 11, 2021

    Hi @Archie Welcome to the community! Usually this error occurs when you are adding the Typeform email code with other code in the email. How are you adding the Typeform to your Mailchimp email? If you aren’t already, you’ll want to be sure that the only code in your email is the Typeform email embed code. 

    Any screenshots you can provide of the code you’re adding would be handy! 

    Life is a series of awkward moments separated by snacks.
    john.desborough
    1 person likes this
    • john.desborough
      john.desborough
    A
    • ACF
    • Navigating the Land
    • 2 replies
    • November 26, 2021

    Hello Liz, 

     

    I have the exact same problem. I did upgrade on typeform and mailchimp to use this function and it is not working at all. I paste only the typeform code. I spent so much time yesterday trying to understand why it was not working. It is seems that the code is broke somehow. It is frustrating!

    Can you help?

     

    Thanks !

    A
    • ACF
    • Navigating the Land
    • 2 replies
    • November 29, 2021

    Hello Community!

     

    Is there anyone that can help with this particular issue please?

     

    Thanks, 

    john.desborough
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    • john.desboroughCertified Partner
    • Certified Partner & Champion
    • 5268 replies
    • November 29, 2021

    @ACF - can you please post a screen shot of the error and of the code that you are pasting in to the email? that will help us troublehoot. 

     

    in the meantime, you can also create a Support Ticket at this link - that way you will have two vectors of support. 

     

    des

    If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...

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