Our website is built on Cratejoy and when I try to embed the Typeform on the site using either the Popup or the slider or side tab embeding, when the button is clicked, the user is redirected to the seperate url and a new tab rather than remaining on our site.
Answered
Embed still redirecting to typeform url, not staying on site
Best answer by mathio-tf
I was unable to determine why, but this script seems to be in conflict with our embed:
https://d9xz4mlh62ay7.cloudfront.net/0ac1944c50e0f0f5ae26d809edfdf77c.jsAny idea what could it be and if you can fix it or remove it?
+5Hello
this looks like the JavaScript for the embed snippet was not loaded or fails to catch the click on the button.
Can you check the developer console for any JavaScript errors (before and after you click the button).
If you share your website with embedded typeform I can have a look too.
1 person likes this
Thanks so much for the reply! If you’re able to take a look that’d be incredible. Here’s the website: https://www.hempcrate.co/
+5I was unable to determine why, but this script seems to be in conflict with our embed:
https://d9xz4mlh62ay7.cloudfront.net/0ac1944c50e0f0f5ae26d809edfdf77c.jsAny idea what could it be and if you can fix it or remove it?
1 person likes this
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.