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Type loading slowly


All my forms are loading slowly and our cost per lead is double now. It is soo slow, can someone fix it for us or help us asap. It’s been a month since this has been taking place.

7 replies

  • Explorer
  • 1 reply
  • October 16, 2023

Yes they are too slow!!


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14862 replies
  • October 20, 2023

Hi @ysampat and @Mbugua W. could you share the URLs of your forms and a video of how they’re loading? Thanks in advance!


  • Author
  • Explorer
  • 4 replies
  • October 20, 2023

Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14862 replies
  • October 20, 2023

Thanks, @ysampat ! The form loaded in a few seconds for me. 

One thing I noticed is that the form isn’t embedded using our direct code, which could be causing the delay. Could you try embedding the form on your website by adding the code directly on the site versus using other services, such as Google Tag Manager, to see if that solves the loading issue? 


  • Author
  • Explorer
  • 4 replies
  • October 20, 2023

@Liz  i think we have embedded the form using direct code. Can you share a video on this? I might be missing something. 

 

 

 


  • Author
  • Explorer
  • 4 replies
  • October 20, 2023

@Liz we used this code: <div data-tf-live="01HCVDHTSHBSWN4NG62CMBC1A2"></div><script src="//embed.typeform.com/next/embed.js"></script> 

 

 

is there a different code?


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14862 replies
  • October 23, 2023

Hm, how are you adding the embed code to your website, @ysampat ?


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