Typefrom Subscription Disappeared? | Community
Skip to main content
Question

Typefrom Subscription Disappeared?


Hi all, i purchased a typefrom subscription and it disappeared after only less then 10 hours of releasing it.

6 replies

Update….it came back after multiple refreshes and closing the browser


update again…. i tried logging in 

 


john.desborough
Forum|alt.badge.img+6
  • Certified Partner & Champion
  • 5267 replies
  • June 3, 2021

@Basudev Singh - the status.typeform.com page shows no outages but suggest you raise a support ticket here

https://help.typeform.com/hc/en-us/requests/new

 

des


@john.desborough the subscription disappearing happened tonight again…..I dont know what is happening


john.desborough
Forum|alt.badge.img+6
  • Certified Partner & Champion
  • 5267 replies
  • June 4, 2021

@Basudev Singh - am just a fellow user here.. i am not seeing any issues at this end with my details and forms and nothing on the status.typeform.com site (and no notifications from the site either)

have you submitted a support ticket yet? that is your best bet at this point

 

des


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14884 replies
  • June 8, 2021

Hi @Basudev Singh were you able to get ahold of our support team? :grin: