Can't Import Template from Typeform.com/templates | Community
Skip to main content
Answered

Can't Import Template from Typeform.com/templates


Hey all,

I’m a paying member of Typeform, and I can’t seem to import the template from this page:
https://www.typeform.com/templates/t/client-consultation-form-template/

This is the same issue mentioned here 4 months ago: 

Can someone help me import the template or fix the issue?

Thank you!

Best answer by john.desborough

@kebbiieeee - that has happened to me several times as well.

just raise a help ticket with Typeform Support and let them know and they will get it into your account for you. 

 

des

View original

4 replies

john.desborough
Forum|alt.badge.img+6
  • Certified Partner & Champion
  • 5271 replies
  • Answer
  • June 16, 2022

@kebbiieeee - that has happened to me several times as well.

just raise a help ticket with Typeform Support and let them know and they will get it into your account for you. 

 

des


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14904 replies
  • June 21, 2022

Were you able to reach our support team for the template, @kebbiieeee ?


  • Author
  • Explorer
  • 1 reply
  • June 21, 2022

@Liz 

Not yet. Support first told me to use Safari, but I’m on a PC. Then said:
 
I would need to escalate this to our technical team for further review, but before I do that, san you please do the following to troubleshoot the issue:
1. Can you please clear your browser cache & cookies.
2. Can you try to use an incognito window.
3. Can you please try to use another browser if the first two steps did not work.

I tried all of these and it didn’t work.

Hopefully he raises the issue to the technical team.


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14904 replies
  • June 21, 2022

Let us know if any of those steps work for you, @kebbiieeee !


Reply