Simple Hidden Field passing intermittently to the Typeform results | Community
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Simple Hidden Field passing intermittently to the Typeform results


Using the exact same typeform, with the exact same URL passing a hidden field #ref. The link to the typeform used is the same every time. The link includes the hidden field populated with a code.

 

However, with hundreds of users signing up with this typeform, around 10% of the time that #ref is not recorded in the typeform results. It is blank. 

 

Why would this be, everything is the same every time with this form, only in 10%+ of the results, the hidden field is not populated. Any ideas?

4 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14868 replies
  • April 13, 2022

Hi @Jo Friedman Happy Wednesday! How are you passing the hidden field data into the URL? And how are respondents accessing the URL? 


  • Author
  • Explorer
  • 1 reply
  • April 13, 2022

The typeform is linked from a landing page - the link is hardcoded with the URL

 

The recipients get the URL of the landing page


Liz
Community Team
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  • Tech Community Advocate
  • 14868 replies
  • April 13, 2022

Do you mind sharing the link so we can take a look at the hidden fields, @Jo Friedman ? 


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • April 22, 2022

Hi @Jo Friedman! Hoping you're having a nice day! Can you share the URL so we can check how the hidden fields are being used? Thank you and have a nice weekend! 😊


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