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Website Embed Does not work


The embed code that is provided does not work on my WP site any more. It used to work but now it is broken! 

 

Attached is what we get when you click to launch the survey.

 

 

 

http://parkdigital.ca/gig/ - there are two buttons on this page that should open the same form on the side of the page. 

 

and yes, the form is live! 

 

Best answer by Christina Sgaggi

The site did not have an SSL certification, once we added it the embed began to work again! Not sure if this will be the case for everyone but it seemed to solve the problem on our end! 

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7 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14884 replies
  • June 28, 2021

Hi @Christina Sgaggi Thanks for stopping by! I took a look at your site, and I’m seeing the same issue. When I inspected the console, it looks like your site might be blocking the form from appearing. Do you have any settings on your site that you can edit to prevent the errors below from appearing? 

 


vickioneill
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  • Tastemaker
  • 320 replies
  • June 29, 2021

That’s great insight, @Liz !

I wonder if there is a ‘blocker’ on the site preventing it from showing. Or a broken connection between the form and Typeform. Is there a Tyepform widget that you're using on your WP site, @Christina Sgaggi or is just the code from TF that you’ve embedded? 


Liz
Community Team
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  • Tech Community Advocate
  • 14884 replies
  • July 6, 2021

Hi @Christina Sgaggi Were you able to get your embed working? 


Thanks everyone! We are looking into the issue and will follow up later :) 

 

@vickioneill we are using the embed code! 


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14884 replies
  • July 8, 2021

Let us know if you think of any questions in the meantime, @Christina Sgaggi !


The site did not have an SSL certification, once we added it the embed began to work again! Not sure if this will be the case for everyone but it seemed to solve the problem on our end! 


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14884 replies
  • July 13, 2021

Yay! Glad to hear that worked, @Christina Sgaggi . Thanks for sharing!!


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