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Email Id Validation

  • October 14, 2021
  • 6 replies
  • 883 views

I would like to validate email ids to be work email addresses and not the gmail or yahoo ids.

 

Can i do that in Typeform?

Best answer by Liz

Hi @rupashri Happy Thursday! Thanks for stopping by the community! You could use logic jumps to set this up. I created a video about this a bit back to show how to do this with Gmail domains, but you could use the same process for whatever domain you’re checking for: 

https://typeform-2.wistia.com/medias/xyqe00079t

Would that work for you? 

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6 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14883 replies
  • Answer
  • October 14, 2021

Hi @rupashri Happy Thursday! Thanks for stopping by the community! You could use logic jumps to set this up. I created a video about this a bit back to show how to do this with Gmail domains, but you could use the same process for whatever domain you’re checking for: 

https://typeform-2.wistia.com/medias/xyqe00079t

Would that work for you? 


  • Author
  • Explorer
  • 1 reply
  • October 20, 2021
Liz wrote:

Hi @rupashri Happy Thursday! Thanks for stopping by the community! You could use logic jumps to set this up. I created a video about this a bit back to show how to do this with Gmail domains, but you could use the same process for whatever domain you’re checking for: 

https://typeform-2.wistia.com/medias/xyqe00079t

Would that work for you? 

Thank you Liz (y)


Liz
Community Team
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  • Tech Community Advocate
  • 14883 replies
  • October 20, 2021

Welcome, @rupashri ! Let me know if I can help answer anything else!


  • Explorer
  • 2 replies
  • April 29, 2022

Liz, the problem with this approach is twofold:

 

  1. There are thousands of free email providers, and they change all the time, even if gmail, yahoo, and hotmail are most of them.  To use your Logic approach would be some serious grunt work.  You guys should simply support that instead of making your customers enter 2,000 Logic rules.
  2. If the user does enter a personal email address, there doesn’t seem to be a solution to give them a chance to correct it. Because their email is only evaluated after they submit, and once they submit, they move on to a different question (whatever piping you set up with Logic) and if you give them an email address field on that destination, Typeform will treat it as a different field.   When synching with a CRM, I’m pretty sure you can’t map two email address fields in Typeform to one email address field in the CRM.

This is not a small problem.  CRMs use the email address to look up the company and all its associated info and kick off a ton of downstream processes.   It would be a total dealbreaker if Typeform Business doesn’t handle this fundamental thing cleanly.  

 

Hopefully I’ve misunderstood something somewhere. 

 

 

 


Liz
Community Team
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  • Tech Community Advocate
  • 14883 replies
  • April 29, 2022

Hi @wade-ev Thanks for stopping by the community and sharing this feedback! As email verification isn’t a feature we currently offer, hopefully you can still utilize the workaround above. In the meantime, I’m happy to share this feedback with the product team. 😁

 


  • Navigating the Land
  • 4 replies
  • May 28, 2022
Liz wrote:

Hi @wade-ev Thanks for stopping by the community and sharing this feedback! As email verification isn’t a feature we currently offer, hopefully you can still utilize the workaround above. In the meantime, I’m happy to share this feedback with the product team. 😁

 

This is a very essential feature that other companies offer. We seriously need it for our CRM integrations.


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