Opinion Scale - Can I rank the number from 10 to 0 instead of 0 to 10? | Community
Skip to main content
Answered

Opinion Scale - Can I rank the number from 10 to 0 instead of 0 to 10?

A

I am in the process of creating a Typeform for an NPS score and I’ve read somewhere that it makes more sense psychologically to put the 10 first. 

Especially once it’s integrated into an email and will be viewed on mobile. 

Is it possible to change the numbers so they show as 10 to 0 instead of 0 to 10?

Thanks for your help everyone!

Best answer by Liz

Hi @AnnaG Happy Tuesday! It isn’t possible to adjust this in the opinion question, but a workaround could be to use the multiple choice question and manually add in the numbers. I know it’s not the best workaround, but would this work for you? 

View original

3 replies

Liz
Community Team
Forum|alt.badge.img+5
  • Liz
  • Tech Community Advocate
  • 14921 replies
  • Answer
  • October 5, 2021

Hi @AnnaG Happy Tuesday! It isn’t possible to adjust this in the opinion question, but a workaround could be to use the multiple choice question and manually add in the numbers. I know it’s not the best workaround, but would this work for you? 

Life is a series of awkward moments separated by snacks.
A
1 person likes this
  • A
    AnnaG
A
  • AnnaG
  • Author
  • Explorer
  • 1 reply
  • October 5, 2021

Thank you for your help! :)

Liz
Community Team
Forum|alt.badge.img+5
  • Liz
  • Tech Community Advocate
  • 14921 replies
  • January 25, 2022

Hi @AnnaG Just wanted to pop by and let you know that we’ll have an NPS question type within the Typeform builder in about two weeks! :grinning:

Life is a series of awkward moments separated by snacks.
john.desborough
Gabi Amaral
2 people like this
  • john.desborough
    john.desborough
  • Gabi Amaral
    Gabi Amaral

Reply


Still need help?

Don't be shy and ask the community.

Ask your question here!
Community T&Cs