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Question

Respondents get notification even if I deactivated them


Hi,
I don’t know why my respondents gets notification even after I deactivated them - because I’m sending them via email marketing provider.

 

Do someone have the same problem? 

 

Thanks

4 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14461 replies
  • November 11, 2022

Hi @digitalpills Have you published the changes to your form after removing your email from the notifications? 


Grace
Community Team
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  • Community Advocate
  • 2520 replies
  • November 21, 2022

Hey @digitalpills did you manage to check Liz’s message yet? Let us know how you’re getting on and if you need any more help 😊


  • Navigating the Land
  • 1 reply
  • January 12, 2023

I have email address that still receive the Typeform forms. How do I remove the email addresses of those individuals that are no longer our employees?


Liz
Community Team
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  • Tech Community Advocate
  • 14461 replies
  • January 17, 2023

Hi @Clockwise thanks for stopping by the community! Our article here can walk you through editing your notification settings, including removing emails. 


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