Unable to contact Typeform Support - HELP! | Community
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Unable to contact Typeform Support - HELP!


I’d like to send support a request to move forms from our account to another account, but I’m unable to reach the next step on the page, because there’s nothing clickable: 

https://www.typeform.com/help/contact/ 

Is this a bug? My colleagues are experiencing the same. 

Best answer by Grace

I seemed to be having the same problem @Bambuu but then I went to incognito mode on chrome and was able to log into my account and select from the drop down list to create a ticket - can you give that a try?

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3 replies

Grace
Community Team
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  • Community Advocate
  • 2584 replies
  • July 12, 2023

Hey @Bambuu thanks for flagging this, are you logged into your account when you try to select from the dropdown? 

In the meantime you can reach the support team via this typeform 🙏


Grace
Community Team
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  • Community Advocate
  • 2584 replies
  • Answer
  • July 12, 2023

I seemed to be having the same problem @Bambuu but then I went to incognito mode on chrome and was able to log into my account and select from the drop down list to create a ticket - can you give that a try?


Liz
Community Team
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  • Tech Community Advocate
  • 14892 replies
  • July 18, 2023

Hi @Bambuu Were you able to reach support? Let us know if you still need help!


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