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Webcam recording crackling sound

  • December 6, 2022
  • 4 replies
  • 103 views

Nicolae

Hi,

I am trying to record a video using the webcam in Firefox.

The recorded sound is terrible with a lot of crackling noise.

Has anyone experience this? I Have tried multiple times and the webcam is 100% fine as I use it for meetings all the time.

 

Many thanks

Best answer by andrew_videoask

Hi @Nicolae

Sorry to hear that you’re encountering some audio issues with your webcam.

I’d recommend using VideoAsk in Google Chrome, as that browser seems to work best.

Let me know if you have any other questions 🙂

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4 replies

andrew_videoask
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Hi @Nicolae

Sorry to hear that you’re encountering some audio issues with your webcam.

I’d recommend using VideoAsk in Google Chrome, as that browser seems to work best.

Let me know if you have any other questions 🙂


Grace
Community Team
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  • Community Advocate
  • 2590 replies
  • December 12, 2022

Hi @Nicolae hope you’re doing well, were you able to try recording using a different browser? Let us know if you’re still having issues 😊


Nicolae
  • Author
  • Explorer
  • 1 reply
  • December 12, 2022

Hi Grace, Yes I can confirm that in Chrome it is working fine.

Many thanks for the help


Grace
Community Team
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  • Community Advocate
  • 2590 replies
  • December 12, 2022

Great stuff! Let us know if you need help with anything else @Nicolae 🙌