Hi all
I’ve got a curious situation: one of my warm email lists has sprung a nasty! This individual manually fills up my typeform repeatedly and books in my calendly over and over again (using my email address :-D)
is there a way to identify and block this person? I can see the networkID but as per the docs the IP address is not stored, and I cant figure out how to ID this person so I can remove them from my list.
Thanks very much!
Z
Best answer by john.desborough
at least that would stop them from using your email.. not much help if they use another ..
if you track email opens and link clicks in your ESP for your campaigns, you should be able to get some idea of where the spammer is coming from. You might also use a subscriber specific identifier in your email message url link (ie utm variable with client id ??) that would also track the inbound traffic to a degree..
just a few thoughts..
des
+5Hi
How often is this person submitting/spamming your form?
Hey
Thanks for your comment! If i knew their email i’d be down their throat in a heart beat ;)
as expected they know that I cannot know who is filling up a typeform unless they self-identify.
this person pretty much booked me up for an entire week and caused me quite a loss of sales. Since my calendly only allows for a week out they hit the hard limit from calendly and seem to have calmed down for now. Actually my calendly has got manual exceptions for the Xmas break so maybe they’ll be back in the new year. who knows!
hence why I’m looking for a more robust solution!
As per your signature, I’m now going to indulge in some snacks :)
+5Haha yes, snacks are always a good idea,
Hi
Not sure I understand you :(
my form absolutely does ask for an email up front. but they put in my “reply to” email address, from my email campaigns.
So it looks like I’m filling in the form and booking time with myself. They even put my first name and last name! I already have logic jumps to screen people based on their answers, but if they put my email in then there is no way of finding out who they really are right?
+5OH! I see. Well, that makes it a little trickier,
If you don’t hear from them within 2 days, let me know.
+6at least that would stop them from using your email.. not much help if they use another ..
if you track email opens and link clicks in your ESP for your campaigns, you should be able to get some idea of where the spammer is coming from. You might also use a subscriber specific identifier in your email message url link (ie utm variable with client id ??) that would also track the inbound traffic to a degree..
just a few thoughts..
des
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