I do not want Typeform. Please reimburse. | Community
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I do not want Typeform. Please reimburse.

E

I registered for a free account and was charged a large sum of money. Please help, as I did not want this program!

3 replies

john.desborough
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  • john.desboroughCertified Partner
  • Certified Partner & Champion
  • 5262 replies
  • April 30, 2023

@Eric Willie - you’ll need to contact the Billing team through the Typeform Support desk. Raise a ticket at this link and the Billing team will help you out. 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
E
  • Eric Willie
  • Author
  • Explorer
  • 1 reply
  • May 1, 2023

Hello des,

thank you for the response. I’ve already done so twice, but I have not received a response yet. I hope they receive one tomorrow.

john.desborough
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  • john.desboroughCertified Partner
  • Certified Partner & Champion
  • 5262 replies
  • May 1, 2023

over the weekend, they have skeleton staff on - especially around billing tickets. more technical folks than finance folks. they’ll get to you tomorrow.. 

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...

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