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conditional on payment form


How can I set up a conditional on a typeform payment slide? Right now, we have slide 9 where people can pay, but I want to have 2 different success pages based on whether or not they input their credit card info.  We need if 9 has credit card info -> A. If it doesn't, goes to B.  I don't see this option in the normal logic.

Best answer by Liz

Hi @pkukp9 Welcome to the community! It isn’t exactly possible to set up a logic based on whether or not card information is submitted, but you could set a logic based on a previous question. 

Do you have a question before the payment one that directs the respondent to/from the payment block? For example, if you have a question that asks if they would like to pay now or later, you could then based the logic on this question. 

If you want to send over a screenshot of your form, that would also be handy!

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Liz
Community Team
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  • Tech Community Advocate
  • 14971 replies
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  • February 7, 2022

Hi @pkukp9 Welcome to the community! It isn’t exactly possible to set up a logic based on whether or not card information is submitted, but you could set a logic based on a previous question. 

Do you have a question before the payment one that directs the respondent to/from the payment block? For example, if you have a question that asks if they would like to pay now or later, you could then based the logic on this question. 

If you want to send over a screenshot of your form, that would also be handy!


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • February 15, 2022

Hello @pkukp9! Hoping you're having a good day. I was wondering if you were able to add a condition to your payment question? If yes, how did you make it work? Curious to know more about it! :blush:


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