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Upload image problem - CORS Policy

V
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Does typeform monitors image upload problems? We have noticed that there is no clear reason, but our form submission lately has dropped, also we noticed multiple clients reporting problems with image upload, testing some cases we also get an error on image upload. Issue reported, but is there anything we can do? 

Here are some forms links:

Here are some videos of cases when it didnt work, tested on multiple browsers in different regular and incognito modes:
https://drive.google.com/drive/folders/1VmHSci5eLtf4vCA6JOeg8Eg_iW-tE6HE?usp=sharing

    5 replies

    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14868 replies
    • April 21, 2022

    Hi @ValdemarQ Nice to see you again! Do you have the form embedded on your website? 

    If not, sometimes this happens when there is a browser session issue. The easiest way to test this is by opening an incognito or private window. You can see how to do this for the following browsers here: Google, Firefox, Safari.

    Life is a series of awkward moments separated by snacks.
    Gabi Amaral
    1 person likes this
    • Gabi Amaral
      Gabi Amaral
    V
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    • ValdemarQ
    • Author
    • Sharing wisdom
    • 57 replies
    • April 25, 2022

    Thanks, issue has been resolved, something technical on your side and support has helped me :)

    john.desborough
    Gabi Amaral
    2 people like this
    • john.desborough
      john.desborough
    • Gabi Amaral
      Gabi Amaral
    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 14868 replies
    • April 25, 2022

    Glad to hear, @ValdemarQ ! How did they solve the issue? ðŸ˜²

    Life is a series of awkward moments separated by snacks.
    Gabi Amaral
    Ex–Typefomer
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    • Gabi Amaral
    • Ex–Typefomer
    • 1777 replies
    • May 2, 2022

    Hey @ValdemarQ! How are you doing today? I was wondering if you can give us more details about the solution support has provided to you! Thank you! ðŸ˜‰

    Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
    V
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    • ValdemarQ
    • Author
    • Sharing wisdom
    • 57 replies
    • May 2, 2022

    Hi @Gabi Amaral 
    It was something about recent security implemented by Typeform. They have found it and resolved, so far seems to be working well without any issues. We are recording responses and monitoring for any issues, if something happens again, we will report :) 

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