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Update to Basic Account


Buenas tardes,

He realizado la contratación del Paln Basic el pasado viernes pero no se ha realizado el cambio. Necesitamos hablar con algun gestor para que lo verifique

 

-- Google Translation -- 

Buenas tardes,
I contracted the Basic Plan last Friday but the change has not been made. We need to talk to a manager to verify it

Liz
Community Team
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  • Tech Community Advocate
  • November 7, 2022

Hi @Ricoh Happy Monday! The language of the community is English, so I hope you don’t mind my reply in English. I’ve also moved your comment to a new post. 

You’ll want to contact our billing team here for any questions/issues with your account or plan. 


Grace
Community Team
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  • Community Advocate
  • November 16, 2022

Hey @Ricoh were you able to get in touch with the support team to resolve this? Let us know if you need more help 😊


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