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Github student package not authorizing

  • December 22, 2021
  • 2 replies
  • 82 views

I followed every single step to try to redeem the professional account for type form from the student package on GitHub. However, when I log in with my account and it tries to authorize my account, the page freezes and lodes infinitely until it stops and shows me the following page:

 

The following picture is the page before it became the page above:

 

I have spent a very long time to make this work, please respond soon as I am in need of using the plan.

 

Thank you can I hope to hear from someone soon.

Best answer by Gabi Amaral

Hello @SHIDanley! Welcome to the Typeform Community! :wave_tone2:

I'm sorry you're having this issue! As we cannot check your account from the Community, I recommend you contact the Support team for further help. You can contact them using this form. In the meantime, keep us updated on the status of your issue. I hope you can solve it as soon as possible! :blue_heart:

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Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • Answer
  • December 23, 2021

Hello @SHIDanley! Welcome to the Typeform Community! :wave_tone2:

I'm sorry you're having this issue! As we cannot check your account from the Community, I recommend you contact the Support team for further help. You can contact them using this form. In the meantime, keep us updated on the status of your issue. I hope you can solve it as soon as possible! :blue_heart:


  • Navigating the Land
  • 1 reply
  • January 1, 2022

I’m having the same problem!


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