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Survey Email Embed Stuck on end screen and unable to navigate away


I’ve embedded my typeform survey into an email, and it works fine. But once I complete the form, I’m not able to exit or navigate back to the email itself. Am i missing something? How do I enable the user to navigate back to the email from the typeform survey? Here is a screenshot, I am totally stuck here with no other options

 

Best answer by Liz

Hi @AnniPetzer First, I have no idea exactly why, but I really love that thumbs-up ha!

Since the form is outside of their email service provider in which they’ve received the link to your email, it isn’t possible to direct them back to the email, I’m afraid. 

Though, could you add a landing page or share the webpage version of that email after they’ve submitted the form? 

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Liz
Community Team
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  • May 24, 2023

Hi @AnniPetzer First, I have no idea exactly why, but I really love that thumbs-up ha!

Since the form is outside of their email service provider in which they’ve received the link to your email, it isn’t possible to direct them back to the email, I’m afraid. 

Though, could you add a landing page or share the webpage version of that email after they’ve submitted the form? 


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  • May 24, 2023

Hahaha, I love it too! Everyone loves some positive reinforcement!

 

mmm, that might be a good idea. And there’s no way that the quiz can just operate within the email, instead of moving off into typeform?


Liz
Community Team
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  • Tech Community Advocate
  • 14840 replies
  • May 24, 2023

It’s just such a happy thumbs up ha!

It’s not possible for the form to stay directly within the email, I’m afraid, @AnniPetzer 


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