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Unwanted empty upload spot

  • December 30, 2021
  • 2 replies
  • 18 views

How do I get rid of this second, blank file upload image? As you can see, the video is embedded above. But this empty spot remains, even in the real quiz.

 

Best answer by Gabi Amaral

Hello @Kelsey Holm! Welcome to our Community! :wink:

I'm not sure I understood your question. As far as I can see, you added a video to your file upload question, but if you don't want the file upload space to be there, then you'd have to change the kind of question.

What is the expected behavior you want on this situation? For your respondent to watch the video and move on to the next question? If yes, then I suggest you change this question from file upload to statement. Then, make sure to publish your form again so the changes will be updated. 

Wishing you a great last day of the year! :blue_heart:

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Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • Answer
  • December 31, 2021

Hello @Kelsey Holm! Welcome to our Community! :wink:

I'm not sure I understood your question. As far as I can see, you added a video to your file upload question, but if you don't want the file upload space to be there, then you'd have to change the kind of question.

What is the expected behavior you want on this situation? For your respondent to watch the video and move on to the next question? If yes, then I suggest you change this question from file upload to statement. Then, make sure to publish your form again so the changes will be updated. 

Wishing you a great last day of the year! :blue_heart:


Liz
Community Team
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  • Tech Community Advocate
  • 14883 replies
  • January 7, 2022

Hi @Kelsey Holm Do you still need help with your form? If you don’t mind sending us the URL, we’d be happy to take a look! 


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