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Can somebody help please??


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Ive asked this question twice now and got no response I’m hoping someone can help!! I’m trying to upload my own photo for the background image.. it doesn’t save it and after publishing my questionnaire it disappears… 

Best answer by john.desborough

@Kristy Aschell - you might want to raise a support ticket with the Typeform Support team at this link  - this is a peer support forum and while there are a number of wonderful Typeform folks that support the Community, they are not in ‘here’ at all hours. 

if you could create a video of the process you are taking that shows the issue, then it will be easier for us to provide you with some thoughts .. 

cheers

des

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john.desborough
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  • 5271 replies
  • Answer
  • July 25, 2022

@Kristy Aschell - you might want to raise a support ticket with the Typeform Support team at this link  - this is a peer support forum and while there are a number of wonderful Typeform folks that support the Community, they are not in ‘here’ at all hours. 

if you could create a video of the process you are taking that shows the issue, then it will be easier for us to provide you with some thoughts .. 

cheers

des


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  • July 25, 2022

I am unable to do a video at this time. Thank you.


Gabi Amaral
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  • August 1, 2022

Maybe you can get some screenshots then, @Kristy Aschell


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