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Question

Change email address I receive notifications from

  • September 22, 2021
  • 8 replies
  • 1094 views

I have changed email address I would like to use, however I am still getting alerts of new sign ups on my old email account. Could anyone help me? 

8 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14971 replies
  • September 22, 2021

Hi @nov Thanks for stopping by! Did you publish your form after making the changes? If not, the notifications will be sent to the previous settings in your notification. 

Let me know if publishing the form doesn’t solve the issue!


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • October 7, 2021

Hey @nov! I hope you're having a nice day! 

Have you tried what my friend @Liz suggested above? It's very important to publish your form after making any changes. :blush:  Let me know if you were able to fix the problem!


  • Navigating the Land
  • 1 reply
  • February 2, 2022

How do I change my email address on the site please I cant see no option for it anywhere?


Liz
Community Team
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  • Tech Community Advocate
  • 14971 replies
  • February 2, 2022

Hi @ptma You can follow the steps here to update the email address for notifications. 

If you want to update the email address on your account, you can do so following these steps


  • Navigating the Land
  • 2 replies
  • December 20, 2023

Hi, I have changed my email adress, made some modifications to my typeform and published it. But I’m still receiving notification to my old adress… Any solution pls?


Liz
Community Team
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  • Tech Community Advocate
  • 14971 replies
  • December 20, 2023

Hi @FloMarik Did you update the email address in the follows-ups feature


  • Navigating the Land
  • 2 replies
  • December 20, 2023

Ah… nope. That’s why 😅 thx


Liz
Community Team
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  • Tech Community Advocate
  • 14971 replies
  • December 21, 2023

@FloMarik 🤣 glad it’s an easy fix!


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