Answered

Failed to download all files that respondents

  • 29 November 2023
  • 5 replies
  • 30 views

Userlevel 1

I can not download all images that respondents uploaded, but a few of them.

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Best answer by Grace 29 November 2023, 17:52

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5 replies

Userlevel 7
Badge +5

Hi @Benson welcome to the community 😊

Can you give us a bit more information about what’s happening when you try to down the images? Are you seeing an error message? 

Userlevel 1

“Unable to download files from website”

Userlevel 7
Badge +5

Hey @Benson I would recommend reaching out to the support team so they can take a look at your account and see why this is happening. You can create a ticket via this link, just make sure you are logged into your account first 😊

Userlevel 1

Typeform is suck. Nobody has fixed this issue since I asked for help, even I contacted their support team. I lost my all files that it is important to me. Don’t use this tool or you will lose a lot.

Userlevel 7
Badge +5

Hi @Benson I’m really sorry to hear that, did you speak to someone from the support team or are you still waiting for a reply?

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