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Answered

Failed to download all files that respondents

  • Nov 29, 2023 6:46 AM UTC
  • 5 replies
  • 172 views

I can not download all images that respondents uploaded, but a few of them.

Best answer by Grace

Hey @Benson I would recommend reaching out to the support team so they can take a look at your account and see why this is happening. You can create a ticket via this link, just make sure you are logged into your account first 😊

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    5 replies

    Grace
    Community Team
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    • Grace
    • Community Advocate
    • Nov 29, 2023 9:29 AM UTC

    Hi @Benson welcome to the community 😊

    Can you give us a bit more information about what’s happening when you try to down the images? Are you seeing an error message? 

    If cauliflower can become pizza, you my friend can do anything
    • Benson
    • Author
    • Explorer
    • Nov 29, 2023 9:36 AM UTC

    “Unable to download files from website”

    Grace
    Community Team
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    • Grace
    • Community Advocate
    • Answer
    • Nov 29, 2023 4:52 PM UTC

    Hey @Benson I would recommend reaching out to the support team so they can take a look at your account and see why this is happening. You can create a ticket via this link, just make sure you are logged into your account first 😊

    If cauliflower can become pizza, you my friend can do anything
    • Benson
    • Author
    • Explorer
    • Dec 6, 2023 1:51 AM UTC

    Typeform is suck. Nobody has fixed this issue since I asked for help, even I contacted their support team. I lost my all files that it is important to me. Don’t use this tool or you will lose a lot.

      Grace
      Community Team
      Forum|alt.badge.img+5
      • Grace
      • Community Advocate
      • Dec 7, 2023 9:11 AM UTC

      Hi @Benson I’m really sorry to hear that, did you speak to someone from the support team or are you still waiting for a reply?

      If cauliflower can become pizza, you my friend can do anything

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